Role Description If you’re putting in full effort but still earning the same paycheck every week… that’s a problem. This opportunity removes the ceiling. You’ll work with clients who have already expressed interest in receiving help. Your role is to guide them through their options and help them get set up. Qualifications - Work ethic - Coachability - Desire to earn more Requirements - No income cap - No cold calling - Work from home - Paid based on results, not hours Benefits - Warm leads - Training - Ongoing support Company Description Global Elite Empire Consultants is a third-party recruiter, not an insurance agency. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role Description The Associate Visual Print Manager supports the day-to-day execution of in-store signage and print programs across the retail fleet, ensuring deliverables are accurate, timely, and aligned with brand standards. This position reports to the Director of Visual Operations. - Support in executing daily signage workflows, store requests, reorders, and one-off print needs across the fleet. - Maintain signage databases, ensuring accuracy of SKUs, allocations, and records. - Coordinate with print vendors to track production timelines, resolve issues, and ensure timely delivery of signage programs. - Serve as a point of contact for field signage inquiries and support signage coordination for new stores, remodels, and visual initiatives across the fleet. - Provide operational coordination across Visual Studio projects and broader Visual Operations initiatives as needed. - Assist with troubleshooting store-level signage or visual issues in partnership with cross-functional teams. - Support ongoing improvements to print workflows by identifying operational gaps and helping implement process updates. - Additional duties as assigned. Qualifications - 3–5 years of experience in retail operations, print production, or visual merchandising support. - Knowledge of signage production processes, including proofing, version control, and file management. - Strong organizational skills with the ability to manage multiple requests and deadlines. - Experience coordinating with vendors to support production and delivery timelines. - Proficiency in Microsoft Office (Excel, PowerPoint); familiarity with Smartsheet or print ordering systems preferred. - Strong attention to detail and problem-solving skills. - Excellent communication and cross-functional collaboration skills. - Flexible team player able to support a range of Visual Operations initiatives. Requirements - Ability to stoop, kneel, bend at the waist, and reach daily. - Able to lift and move up to 30 pounds occasionally. - Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. - Hours regularly 40 hours per week, as work dictates. - Flexible to workdays, nights, weekends and holidays to meet the needs of the business. - This position is remote; some travel may be required. Benefits - Health, dental and vision insurance. - Prescription drug coverage. - Retirement savings. - Life insurance. - Accident and disability coverage. - Paid time off for sick leave, vacation (80 hours per year), bereavement, jury duty, and holidays. - Wellbeing program. - Commuter assistance. - Adoption assistance. - Legal services. - Employee merchandise discounts. Work-Life Balance We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs, we offer services for every stage of life to help you manage the day-to-day needs. - Meeting-Free Fridays (encouraged) to catch up on work and self-development. - Summer Fridays from Memorial Day to Labor Day for a head start to the weekend. - Holiday Early Departure to close out early the business day before a company observed holiday. The starting salary for this position is $48,692-$74,651; actual compensation within this range will be determined based on factors such as skills, experience, and qualifications. Over time, and subject to performance, tenure, and evolving responsibilities, total compensation for this role may grow to as much as $81,151. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

• Vision and strategy for agentic support. You'll define what the support function needs to look like as AI capabilities evolve — setting the architecture for how customer-facing agents, orchestration layers, and human escalation paths fit together. This isn't a roadmap you inherit; it's one you build and continuously refine as the technology and the product surface area change. • Customer-facing agent design and operations. You'll own the build-out of an AI-native support layer — designing the agents customers interact with, the knowledge bases that power them, the escalation logic that routes edge cases to humans, and the quality standards that govern all of it. You're not enabling a tool; you're designing a system. • Analytical rigor and business decision support. You'll own the metrics that matter: ticket inflow rates, autonomous resolution rates, escalation patterns, time-to-resolution, and the gap between incoming and resolved volume. You'll use this data to make and support business decisions — including when to deploy additional agent capacity, when to invest in knowledge base coverage, and where human support is still the right answer. • Team leadership and development. You'll manage, coach, and grow a team that operates at the intersection of technical investigation, customer empathy, and engineering partnership. You'll own performance development, create clarity on roles and expectations, and build a culture where people do their best work. • Agentic bug triage and resolution. You'll formalize how AI agents are used in the bug investigation and resolution workflow — defining which categories of issues are in scope for agent-assisted diagnosis, establishing human review gates, and working with engineering to make the workflow fast and safe. • Cross-functional partnership. Support sits at the center of the product feedback loop. You'll maintain strong working relationships with Engineering, Customer Success, and Product — ensuring that patterns in support data flow into sprint planning and that escalations move quickly when they need to. • Scaling for product growth. With multiple products launching in 2026, you'll own the readiness plan — ensuring agents, processes, and the team are prepared for a significant increase in ticket volume from daily-use products with larger, more diverse user bases.

• Shape and refine Simple Mills’ organic social strategy across Instagram, TikTok, Facebook, and LinkedIn (with Pinterest, YouTube, X, and Threads as secondary platforms). • Translate integrated marketing plans into platform-specific strategies, content plans, and success measures, ensuring clarity in what each channel is driving. • Develop TikTok Shop strategy and execution in partnership with external partners, ensuring alignment to broader social and business goals. • Identify and test opportunities to evolve channel approach, including new formats, tools, and platform capabilities, bringing forward data-informed recommendations. • Partner closely with Brand and Integrated Marketing teams to support launches, retail moments, influencers, and key initiatives. • Lead content development in partnership with agency, ensuring output is strategic, insight-driven, and aligned to platform best practices, with a balance of hands-on input and directional leadership. • Guide development of monthly content calendars and production workflows, ensuring clarity in priorities, timelines, and deliverables (~40–50 assets/month). • Contribute to creative direction, developing repeatable formats, series, and storytelling approaches that build engagement over time. • Develop social-native creative ideas and content series in partnership with agency and influencers/creators that bring the Simple Mills brand and mission to life, translating complex topics (health, wellness, sustainability) into clear, engaging storytelling across formats. • Ensure a consistent, authentic brand voice while identifying and activating relevant cultural moments, contributing to content that resonates and drives engagement. • Define and track KPIs across platforms (e.g., engagement rate, reach, follower growth, video views, saves/shares), and own overall channel performance with a clear understanding of what is working and where to adjust. • Lead monthly and quarterly performance readouts, synthesizing key insights and translating them into actionable recommendations to continuously optimize content, cadence, and channel strategy. • Partner with paid media and influencer teams to amplify high-performing content and inform boosting strategy. • Oversee community engagement in partnership with our social agency, ensuring timely, on-brand interactions with the Simple Mills community (ie surprise & delights). • Leverage social listening and monitoring to track brand sentiment and identify emerging conversations, informing content and engagement opportunities. • Manage day-to-day agency partnership, providing clear direction, feedback, and prioritization. • Monitor agency performance against defined scope and KPIs, identifying opportunities to improve effectiveness.