Invoca, the AI-powered conversation intelligence platform for B2C revenue teams.
Senior Software Engineer
Location
United States
Posted
39 days ago
Salary
$127K - $191K / year
Seniority
Senior
Job Description
Senior Software Engineer
Invoca
• Own and evolve CI/CD “paved road” tooling • Build and maintain reliable, scalable CI/CD workflows (guardrails, automation, reusable patterns/templates). • Enhance Backstage as the unified developer portal, improving CI/CD visibility, deployment tracking, and self-service workflows. • Improve developer feedback loops: reduce flaky pipelines, speed up builds/tests, and increase observability of the release toolchain. • Operationally support release tooling (triage, incident follow-ups, preventative improvements). • Drive Ruby/Rails platform upgrades (monolith + ecosystem) • Lead or heavily contribute to Ruby and Rails upgrade efforts, including: • Coordinating cross-repo changes (application, Docker/CI images, shared gems, test strategy). • Creating safe rollout plans (canaries, staged deploys, rollback paths) and enabling other teams through docs/runbooks. • Platform enablement – Build and improve self-service tooling and Golden Path workflows through Backstage, CI/CD templates, and standardized patterns so service teams can safely own their own infra, config, and auth changes without gatekeepers. • Help standardize and operationalize Auth0 and other authentication/authorization patterns across environments • Partner with service teams to drive Golden Path adoption, unblock migrations, and turn platform investments into org-wide leverage. • Embrace AI to accelerate delivery and improve developer experience – Use AI-assisted development responsibly to increase throughput and quality (e.g., faster iteration, better testing strategies, improved docs/runbooks). • Help the org adopt AI tools safely and effectively by sharing best practices and patterns.
Job Requirements
- CI/CD, Release Engineering, (Buildkite/Backstage)
- ArgoCD, Kubernetes
- Ruby, Ruby on Rails, Bundler, dependency management
- Runtime/framework upgrades (Ruby upgrades, Rails upgrades)
- Auth0 (or similar IdP), OAuth/OIDC concepts, M2M authentication
- Terraform / infrastructure-as-code (nice-to-have)
- Observability, on-call/operational support, incident analysis
- AI-assisted development (Cursor, Claude Code) and best-practice sharing
- Working experience in a PAAS environment
Benefits
- Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
- Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
- Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included.
- Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
- Stock Options – All employees are invited to share in Invoca’s success through stock options.
- Mental Health Program – Well-being support on a broad range of issues is available through our SpringHealth program.
- Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
- Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
- InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
- Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
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