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We connect businesses and empower entrepreneurs with AI that helps them achieve more, automate the boring parts of business and allow them to focus on work that can change lives. $308,960 is the average cash collected by our clients. Welcome to AI Arbitrage. We’ve partnered with 1200+ businesses to improve their lives and business with AI: In a survey of over 660 businesses with over 100 responding, business owners averaged $18,105 in monthly revenue after implementing our system. 1. Business Set-up Ai Agents Launch your AI business. Creating your website, logo and social media accounts. Choosing your niche and selecting AI systems. 2. Selling Ai Agents Ai Agents to write cold emails, AI Agents to create a sales proposal, AI Agents to Analyse your Sales Calls 3. Deliver License our advanced AI systems and install them into your client's business to deliver exceptional results 4. Scale Leverage a team of AI Agents to potentially take on more clients compared to if you were just doing this yourself Then potentially place a proven operator and train them to manage the AI agents so you get out of the day-to-day. It’s how we’ve been able to get results like these… ➤ KinCreative went from $50,000 to $250,000/mo in 12 months ➤ DLI scaled from $100,000 to $200,000/mo ➤ Olive Group - $2 - $10M/year ➤ Social Profit Media hit $3.6M/yr ➤ Impact Orthodontics hit $5M/yr ➤ Rik went from a corporate job to $32,000/mo ➤ Joe went from a corporate sales job to $40,000/mo while doing this part-time ➤ Elizabeth went from working a depressing 9-5 as an admin assistant to making $75,000 DISCLAIMER: All testimonials shown are real, but do not claim to represent typical results. Any success depends on many variables, which are unique to each individual, including commitment and effort. Testimonial results are meant to demonstrate what the most dedicated students have do
Customer Support Representative
Location
Hungary
Posted
45 days ago
Salary
0
Seniority
Mid Level
Job Description
Customer Support Representative
AI Acquisition
About AI Acquisition AI Acquisition is a global category leader in AI service provider enablement, operating as a hybrid Platform-as-a-Service (PaaS) and AI marketplace. We help entrepreneurs, agencies, and SMBs launch and scale AI-powered businesses by providing end-to-end growth infrastructure across sales, marketing, CRM, and go-to-market execution. We’re building one of the fastest-growing AI-driven ecosystems globally, empowering our members to generate meaningful revenue through structured systems, automation, and hands-on support. Why Join AI Acquisition? - Work at the forefront of AI-driven business growth - Join a high-performance, globally distributed team - Be part of a company scaling rapidly across multiple regions - Directly impact client success and experience - Operate in a fast-paced, execution-focused environment The Role We’re hiring a Customer Support Representative to join our global support team and deliver fast, high-quality, and empathetic support to our clients. This is a hands-on, execution-focused role where you will be managing live chat interactions, resolving client queries, and ensuring a seamless support experience. You’ll work closely with internal teams (Customer Success, Product, and Tech) to escalate issues, surface patterns, and contribute to continuous improvement of our support systems. This role is critical in maintaining client satisfaction, reducing friction, and supporting retention across our growing client base. Key Responsibilities Client Support & Communication - Manage live chat and support channels, ensuring fast and accurate responses - Resolve client queries efficiently while maintaining a high standard of communication - Escalate complex issues to the appropriate teams when needed - Maintain professionalism and empathy in all client interactions Issue Resolution & Escalation - Identify and troubleshoot client issues across platform usage, onboarding, and workflows - Handle support tickets and follow through until resolution - Flag recurring issues or bugs to internal teams Knowledge Base Contribution - Follow and utilize internal documentation and SOPs effectively - Contribute to improving FAQs and knowledge base content - Document new solutions and recurring fixes to support team scalability Operational Support - Maintain accurate records of interactions in support systems (e.g., Intercom, Zendesk) - Support internal teams with insights on client feedback and common pain points - Ensure adherence to SLAs (response time, resolution time, quality standards)
Job Requirements
- Must-Have
- 2–4 years of experience in Customer Support, Customer Service, or similar client-facing roles
- Experience handling live chat or ticket-based support environments
- Strong written communication and problem-solving skills
- Ability to manage multiple conversations/tasks simultaneously
- High attention to detail and accountability
- Comfortable working in a fast-paced, remote environment
- Familiarity with support tools (Intercom, Zendesk, Freshdesk, etc.)
- Nice to Have
- Experience in SaaS, PaaS, AI, or tech environments
- Exposure to CRM tools and customer workflows
- Experience working with global teams across time zones
- Basic understanding of AI tools or automation workflows
- What Success Looks Like
- Fast, accurate, and high-quality client responses
- High client satisfaction (CSAT) and reduced escalation rates
- Clear documentation and contribution to knowledge base improvements
- Strong collaboration with internal teams
- Ability to handle volume without compromising quality
Benefits
- What We Offer
- Remote-first environment with global exposure
- Competitive compensation
- High-growth, high-impact role within a scaling company
- Opportunity to grow within Customer Success and Operations
- Application Requirements
- CV / LinkedIn profile
- Short response describing a challenging customer support situation you handled and its outcome
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Customer Support Representative
AI AcquisitionWe connect businesses and empower entrepreneurs with AI that helps them achieve more, automate the boring parts of business and allow them to focus on work that can change lives. $308,960 is the average cash collected by our clients. Welcome to AI Arbitrage. We’ve partnered with 1200+ businesses to improve their lives and business with AI: In a survey of over 660 businesses with over 100 responding, business owners averaged $18,105 in monthly revenue after implementing our system. 1. Business Set-up Ai Agents Launch your AI business. Creating your website, logo and social media accounts. Choosing your niche and selecting AI systems. 2. Selling Ai Agents Ai Agents to write cold emails, AI Agents to create a sales proposal, AI Agents to Analyse your Sales Calls 3. Deliver License our advanced AI systems and install them into your client's business to deliver exceptional results 4. Scale Leverage a team of AI Agents to potentially take on more clients compared to if you were just doing this yourself Then potentially place a proven operator and train them to manage the AI agents so you get out of the day-to-day. It’s how we’ve been able to get results like these… ➤ KinCreative went from $50,000 to $250,000/mo in 12 months ➤ DLI scaled from $100,000 to $200,000/mo ➤ Olive Group - $2 - $10M/year ➤ Social Profit Media hit $3.6M/yr ➤ Impact Orthodontics hit $5M/yr ➤ Rik went from a corporate job to $32,000/mo ➤ Joe went from a corporate sales job to $40,000/mo while doing this part-time ➤ Elizabeth went from working a depressing 9-5 as an admin assistant to making $75,000 DISCLAIMER: All testimonials shown are real, but do not claim to represent typical results. Any success depends on many variables, which are unique to each individual, including commitment and effort. Testimonial results are meant to demonstrate what the most dedicated students have do
About AI Acquisition AI Acquisition is a global category leader in AI service provider enablement, operating as a hybrid Platform-as-a-Service (PaaS) and AI marketplace. We help entrepreneurs, agencies, and SMBs launch and scale AI-powered businesses by providing end-to-end growth infrastructure across sales, marketing, CRM, and go-to-market execution. We’re building one of the fastest-growing AI-driven ecosystems globally, empowering our members to generate meaningful revenue through structured systems, automation, and hands-on support. Why Join AI Acquisition? - Work at the forefront of AI-driven business growth - Join a high-performance, globally distributed team - Be part of a company scaling rapidly across multiple regions - Directly impact client success and experience - Operate in a fast-paced, execution-focused environment The Role We’re hiring a Customer Support Representative to join our global support team and deliver fast, high-quality, and empathetic support to our clients. This is a hands-on, execution-focused role where you will be managing live chat interactions, resolving client queries, and ensuring a seamless support experience. You’ll work closely with internal teams (Customer Success, Product, and Tech) to escalate issues, surface patterns, and contribute to continuous improvement of our support systems. This role is critical in maintaining client satisfaction, reducing friction, and supporting retention across our growing client base. Key Responsibilities Client Support & Communication - Manage live chat and support channels, ensuring fast and accurate responses - Resolve client queries efficiently while maintaining a high standard of communication - Escalate complex issues to the appropriate teams when needed - Maintain professionalism and empathy in all client interactions Issue Resolution & Escalation - Identify and troubleshoot client issues across platform usage, onboarding, and workflows - Handle support tickets and follow through until resolution - Flag recurring issues or bugs to internal teams Knowledge Base Contribution - Follow and utilize internal documentation and SOPs effectively - Contribute to improving FAQs and knowledge base content - Document new solutions and recurring fixes to support team scalability Operational Support - Maintain accurate records of interactions in support systems (e.g., Intercom, Zendesk) - Support internal teams with insights on client feedback and common pain points - Ensure adherence to SLAs (response time, resolution time, quality standards)
Customer Support Representative
AI AcquisitionWe connect businesses and empower entrepreneurs with AI that helps them achieve more, automate the boring parts of business and allow them to focus on work that can change lives. $308,960 is the average cash collected by our clients. Welcome to AI Arbitrage. We’ve partnered with 1200+ businesses to improve their lives and business with AI: In a survey of over 660 businesses with over 100 responding, business owners averaged $18,105 in monthly revenue after implementing our system. 1. Business Set-up Ai Agents Launch your AI business. Creating your website, logo and social media accounts. Choosing your niche and selecting AI systems. 2. Selling Ai Agents Ai Agents to write cold emails, AI Agents to create a sales proposal, AI Agents to Analyse your Sales Calls 3. Deliver License our advanced AI systems and install them into your client's business to deliver exceptional results 4. Scale Leverage a team of AI Agents to potentially take on more clients compared to if you were just doing this yourself Then potentially place a proven operator and train them to manage the AI agents so you get out of the day-to-day. It’s how we’ve been able to get results like these… ➤ KinCreative went from $50,000 to $250,000/mo in 12 months ➤ DLI scaled from $100,000 to $200,000/mo ➤ Olive Group - $2 - $10M/year ➤ Social Profit Media hit $3.6M/yr ➤ Impact Orthodontics hit $5M/yr ➤ Rik went from a corporate job to $32,000/mo ➤ Joe went from a corporate sales job to $40,000/mo while doing this part-time ➤ Elizabeth went from working a depressing 9-5 as an admin assistant to making $75,000 DISCLAIMER: All testimonials shown are real, but do not claim to represent typical results. Any success depends on many variables, which are unique to each individual, including commitment and effort. Testimonial results are meant to demonstrate what the most dedicated students have do
About AI Acquisition AI Acquisition is a global category leader in AI service provider enablement, operating as a hybrid Platform-as-a-Service (PaaS) and AI marketplace. We help entrepreneurs, agencies, and SMBs launch and scale AI-powered businesses by providing end-to-end growth infrastructure across sales, marketing, CRM, and go-to-market execution. We’re building one of the fastest-growing AI-driven ecosystems globally, empowering our members to generate meaningful revenue through structured systems, automation, and hands-on support. Why Join AI Acquisition? - Work at the forefront of AI-driven business growth - Join a high-performance, globally distributed team - Be part of a company scaling rapidly across multiple regions - Directly impact client success and experience - Operate in a fast-paced, execution-focused environment The Role We’re hiring a Customer Support Representative to join our global support team and deliver fast, high-quality, and empathetic support to our clients. This is a hands-on, execution-focused role where you will be managing live chat interactions, resolving client queries, and ensuring a seamless support experience. You’ll work closely with internal teams (Customer Success, Product, and Tech) to escalate issues, surface patterns, and contribute to continuous improvement of our support systems. This role is critical in maintaining client satisfaction, reducing friction, and supporting retention across our growing client base. Key Responsibilities Client Support & Communication - Manage live chat and support channels, ensuring fast and accurate responses - Resolve client queries efficiently while maintaining a high standard of communication - Escalate complex issues to the appropriate teams when needed - Maintain professionalism and empathy in all client interactions Issue Resolution & Escalation - Identify and troubleshoot client issues across platform usage, onboarding, and workflows - Handle support tickets and follow through until resolution - Flag recurring issues or bugs to internal teams Knowledge Base Contribution - Follow and utilize internal documentation and SOPs effectively - Contribute to improving FAQs and knowledge base content - Document new solutions and recurring fixes to support team scalability Operational Support - Maintain accurate records of interactions in support systems (e.g., Intercom, Zendesk) - Support internal teams with insights on client feedback and common pain points - Ensure adherence to SLAs (response time, resolution time, quality standards)
Customer Support Representative
AI AcquisitionWe connect businesses and empower entrepreneurs with AI that helps them achieve more, automate the boring parts of business and allow them to focus on work that can change lives. $308,960 is the average cash collected by our clients. Welcome to AI Arbitrage. We’ve partnered with 1200+ businesses to improve their lives and business with AI: In a survey of over 660 businesses with over 100 responding, business owners averaged $18,105 in monthly revenue after implementing our system. 1. Business Set-up Ai Agents Launch your AI business. Creating your website, logo and social media accounts. Choosing your niche and selecting AI systems. 2. Selling Ai Agents Ai Agents to write cold emails, AI Agents to create a sales proposal, AI Agents to Analyse your Sales Calls 3. Deliver License our advanced AI systems and install them into your client's business to deliver exceptional results 4. Scale Leverage a team of AI Agents to potentially take on more clients compared to if you were just doing this yourself Then potentially place a proven operator and train them to manage the AI agents so you get out of the day-to-day. It’s how we’ve been able to get results like these… ➤ KinCreative went from $50,000 to $250,000/mo in 12 months ➤ DLI scaled from $100,000 to $200,000/mo ➤ Olive Group - $2 - $10M/year ➤ Social Profit Media hit $3.6M/yr ➤ Impact Orthodontics hit $5M/yr ➤ Rik went from a corporate job to $32,000/mo ➤ Joe went from a corporate sales job to $40,000/mo while doing this part-time ➤ Elizabeth went from working a depressing 9-5 as an admin assistant to making $75,000 DISCLAIMER: All testimonials shown are real, but do not claim to represent typical results. Any success depends on many variables, which are unique to each individual, including commitment and effort. Testimonial results are meant to demonstrate what the most dedicated students have do
About AI Acquisition AI Acquisition is a global category leader in AI service provider enablement, operating as a hybrid Platform-as-a-Service (PaaS) and AI marketplace. We help entrepreneurs, agencies, and SMBs launch and scale AI-powered businesses by providing end-to-end growth infrastructure across sales, marketing, CRM, and go-to-market execution. We’re building one of the fastest-growing AI-driven ecosystems globally, empowering our members to generate meaningful revenue through structured systems, automation, and hands-on support. Why Join AI Acquisition? - Work at the forefront of AI-driven business growth - Join a high-performance, globally distributed team - Be part of a company scaling rapidly across multiple regions - Directly impact client success and experience - Operate in a fast-paced, execution-focused environment The Role We’re hiring a Customer Support Representative to join our global support team and deliver fast, high-quality, and empathetic support to our clients. This is a hands-on, execution-focused role where you will be managing live chat interactions, resolving client queries, and ensuring a seamless support experience. You’ll work closely with internal teams (Customer Success, Product, and Tech) to escalate issues, surface patterns, and contribute to continuous improvement of our support systems. This role is critical in maintaining client satisfaction, reducing friction, and supporting retention across our growing client base. Key Responsibilities Client Support & Communication - Manage live chat and support channels, ensuring fast and accurate responses - Resolve client queries efficiently while maintaining a high standard of communication - Escalate complex issues to the appropriate teams when needed - Maintain professionalism and empathy in all client interactions Issue Resolution & Escalation - Identify and troubleshoot client issues across platform usage, onboarding, and workflows - Handle support tickets and follow through until resolution - Flag recurring issues or bugs to internal teams Knowledge Base Contribution - Follow and utilize internal documentation and SOPs effectively - Contribute to improving FAQs and knowledge base content - Document new solutions and recurring fixes to support team scalability Operational Support - Maintain accurate records of interactions in support systems (e.g., Intercom, Zendesk) - Support internal teams with insights on client feedback and common pain points - Ensure adherence to SLAs (response time, resolution time, quality standards)
Associate, Customer Care – Spanish, English
KnowFully Learning GroupA Leader in Providing End-to-End Professional Education from Pre-Licensure through Continuing Education.
• Effectively manage large amounts of incoming customer inquiries via phone, email, live chat, etc. • Identify and assess customer needs to achieve satisfaction • Build sustainable relationships of trust through open and interactive communication • Provide accurate, valid, and complete information by using the right methods/tools • Handle complaints, provide appropriate solutions and alternatives within time limits and follow up to ensure resolution • Keep records of customer interactions using all systems as needed • Follow communication procedures, guidelines, and policies • Take the extra mile to engage customers
