Position Title: Provider Success Consultant Sr. (Value-Based Agreements) Location: DC-WASHINGTON, 609 H ST NE, STE 200 VA-ASHBURN, 22001 LOUDOUN COUNTY PKWY, STE E1-2 Maryland - Hanover Job Description: Anticipated End Date: 2026-05-18 Position Title: Provider Success Consultant Sr. (Value-Based Agreements) Job Description: Provider Success Consultant Sr. (Value-Based) Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting locations will not be considered for employment, unless an accommodation is granted as required by law. This position will support providers in the Washington D.C. and Maryland areas. The Care Consultant Sr. (Provider Success) is responsible for the provider performance of value-based care payment innovation and collaborative programs across the Washington, D.C. and Maryland markets. The Care Consultant Sr. builds and owns trusting partnerships with senior and executive leadership at provider organizations to drive provider performance in value-based arrangements and enhanced patient outcomes. With a performance-centric mindset, the Care Consultant Sr. is responsible for guiding several priority value-based provider organizations to achieve their targets across quality, utilization of resources, and patient experience. This individual works across the Medicaid line of business, marrying quantitative analysis with observational insights to best advise providers on their opportunities for performance improvement. The Care Consultant Sr. is passionate about population health, relationships, and insights to drive transformation across health care delivery and transformation. How you will make an impact: - Trusted Thought Partnership: Serve as key advisory to executive leadership on developing strategies to drive contractual and value-based success. This includes providing expertise and guidance in quality management, financial performance, value-based incentive programs, and practice operations. - Relationship Management: Cultivate, maintain, and own strong, long-term relationships with executive leadership across population health, quality, finance, and clinical teams. Additionally, serve as an advocate internally to bring in key leaders and internal stakeholders to address provider's needs. Facilitate cross-functional collaboration across payer and provider organizations. - Consultative Evaluation: Conduct detailed evaluations of provider protocols, processes, and staffing to determine their current capabilities in value-based care and identify key areas for growth and improvement. Engage in a continuous process that iteratively drives toward performance success. - Strategic Execution: Design and lead strategic plans and initiatives rooted in operational realities to enhance provider performance by highlighting improvement opportunities with innovative value-based care solutions. Marry insights from various data sources to continuously monitor and track key performance metrics for assigned providers, ensuring data-driven decision-making. - Continuous Improvement: Identify opportunities within the team as well as the broader market to drive greater efficiency and efficacy, fostering a culture of excellent, accountability, and continuous improvement. Minimum Requirements: - Requires a BA/BS and minimum of 5 years health care experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: - Detail orientation, with the ability to move between strategy and operations strongly preferred. - Independent decision-making ability and judgement on complex issues, working under minimal supervision strongly preferred. - Strong communicator, both in presentation form as well as in the written word strongly preferred. - Experience building relationships, from C-suite to front-line staff strongly preferred. - Deep knowledge of Medicaid, Medicare, and commercial plans as well as value-based care models, principals, and practices strongly preferred. - Consulting experience preferred. - Strong analytical skills with the ability to interpret complex data and make strategic conclusions strongly preferred. - Experience with Salesforce or similar CRM platforms strongly preferred. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $88,620 to $145,590. Locations: Maryland and District of Columbia (Washington, DC) In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. - The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: Job Family: PND > Value Based Solutions Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration. NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.

Title: Business Analyst Consultant, E&I Specialty Benefits - in Virginia Location: VA, United States remote Travel: No Requisition number: 2345509 Job category: Business & Data Analytics Job Description: At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Reporting to the Director of Business Intelligence & Reporting for E&I Specialty Benefits, the Business Performance Analyst plays a critical role within the Business Intelligence team for the Office of Data & Analytics. This role is responsible for designing, developing, maintaining, and optimizing enterprise reporting and analytics solutions that support data-driven decision-making across the organization. The Business Performance Analyst will work closely with business stakeholders, analysts, and leadership to translate reporting requirements into scalable, reliable, and user-friendly reports and dashboards, leveraging Power BI, SSRS, SAP Crystal Reports, and related technologies. This role focuses on delivering high-quality reports through advanced report development, data visualization, automation, and reporting governance while ensuring accuracy, performance, and usability. For those located in Virginia, you'll enjoy the flexibility to work remotely * as you take on some tough challenges. Primary Responsibilities: - Design, develop, enhance, and maintain enterprise-level reports and dashboards using Power BI, SSRS, and SAP Crystal Reports - Partner with the Director of Business Intelligence and business stakeholders to gather requirements, define reporting specifications, and ensure alignment with strategic objectives - Translate complex business needs into effective reporting solutions, including data models, visualizations, and metrics - Perform data validation, troubleshooting, and performance optimization to ensure report accuracy and reliability - Support end-to-end report lifecycle management, including development, testing, deployment, documentation, and ongoing maintenance - Automate recurring reporting and delivery processes using business intelligence tools - Collaborate with analysts, developers, and other stakeholders to ensure consistent data definitions and reporting standards - Produce scheduled and ad hoc reports (weekly, monthly, quarterly, annually, and as needed) to support operational and executive reporting - Act as a subject matter expert for reporting tools and best practices, providing guidance and support to users as needed - Ensure reports comply with data governance, security, and access control standards You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 8+ years of experience in a report development, business intelligence, or data analytics role - 5+ years of experience translating business requirements into technical reporting solutions - Experience working with SharePoint and MS Teams for report distribution, collaboration, and documentation - Advanced Power BI report development experience - Advanced SSRS report development experience - Advanced SAP Crystal report development experience - Advanced proficiency with Microsoft Office 365, particularly Excel and PowerPoint - Proven solid written and verbal communication skills, with experience presenting technical information to non-technical audiences - Resides in Virginia - All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Title: Clinical Practice Performance Consultant - Remote in Wilmington, NC and Surrounding Areas Location: Wilmington United States Job category: Medical & Clinical OperationsPrimary location: Greensboro, NC Overtime status: Exempt Travel: Yes, 75 % of the Time Job Description: At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together If you reside within a reasonable commute to New Hanover County and 14 surrounding counties (Bladen, Brunswick, Columbus, Cumberland, Harnett, Hoke, Lee, Montgomery, Moore, Pender, Richmond, Robeson, Sampson, Scotland), you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: - Provide oversight and performance evaluation through continuous monitoring and analysis of CMARC/CMHRP program requirements and development of strategies based on performance analysis - Regularly facilitate efficient, effective meetings with the CMARC/CMHRP programs to monitor, present, and discuss progress towards program requirements - Provide ongoing support, develop recommended actions, and best practices to assist OB providers and LHD CMARC/CMHRP Programs in achieving contractual requirements - Build and effectively maintain relationships with OB Providers, CMARC/CMHRP programs, LHD practice leadership and key clinical influencers actively involved in practice transformation through strategic partnerships - Serve as liaison and clinical resource using proven interpersonal and collaboration skills to foster relationships and maintain communication with multiple disciplines (e.g. Clinically Integrated Networks (CINs), internal UHC teams, external stakeholders, and other partners as appropriate) - Collaborate with DHHS and DPH leadership for CMARC/CMHRP programs to ensure appropriate policies, processes, oversight and outcomes - Consult and partner with internal UHC matrix partners and the practice to identify organizational and structural challenges hindering achievement of desired program performance and quality outcomes - Provide education to promote quality and cost-effective outcomes around: pregnancy medical program (PMP), dissemination of the latest information on effective practices, and utilization of tools and resources to meet needs of the population (e.g. best practice guidelines, practice management support, population health program implementation, and/or with other appropriate resources) - Implement basic quality improvement principles to provide technical assistance and support to LHD and OB providers while assessing trends in quality measures and identifying opportunities for quality improvement (e.g. AMH identified quality measures, pay for performance measures) - Uses a systematic approach to identify CMARC/CMHRP program and LHD practice needs, perform data analysis, and develops actionable solutions to improve quality outcomes - Assist practices with analyzing and interpreting data to quickly identify problems, patterns, and high-risk activities - Facilitate discussions around different data visualization strategies, including differences in databases, and basic data sharing and management of resources - Cross-collaborate with the quality, AMH, or provider relation teams for any identified or ongoing practice needs that require the involvement of a subject matter expert - Facilitates and participates in Joint Operational Committee with external care management partners - Participates, coordinates, and/or represents the Health Plan at community based organization events, clinic days, health department meetings, and other outreach events as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 3+ years of experience working with maternity populations (OB provider or OB clinic setting) OR local health departments - 2+ years of experience with responsibilities in the following areas: data analysis and interpretation, systems analysis, graphical display of data/information, public speaking, group leadership and facilitation, and demonstrated problem solving and critical thinking skills - 2+ years of experience working with the Medicaid population - 2+ years of experience in creating presentations and working with data to formally present information to physicians, administrators, other providers and community partners, engaging different types of learners in various settings (e.g. practice offices, CIN/other partner offices, community settings) - Intermediate experience in software applications skills that include, Microsoft Word, Excel, PowerPoint - This role requires travel to locally up to 75% of the time and may require travel up to 2 hours away from your residence on occasion Preferred Qualifications: - Program oversight experience - Maternity experience in OB Provider or Clinic Setting - Knowledge of one or more of: clinical standards of care, HEDIS, NCQA PCMH, and governing and regulatory agency requirements - Resides in North Carolina, specifically Region 5 (which encompasses one of the 14 counties surrounding Wilmington, NC) - All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Title: Customer Consultant - Carlisle Location: Carlisle United Kingdom Job Description: Our Customer Consultants play a vital role in serving our Virgin Money customers. In this customer-facing role, you're the first point of contact. Delivering exceptional service and support with everyday banking needs. Building relationships, solving problems, and making a real difference to our customers' lives. Proudly recognised as the UK's best high-street banking provider for customer service, we make a meaningful difference to the lives of customers, communities, and broader society. As a branch or contact centre colleague, you'll be part of a team that is leading the way in delivering the levels of service that matter most to our customers. And as we're owned by our members, not shareholders, we can confidently say that we're here for our customers. It's our fundamental difference. We are looking for a Customer Consultant for our branch in Carlisle, Cumbria. This role is a 12 month Fixed Term Contract working full-time, 35 hours per week, Monday to Saturday. If this role is advertised as part-time, the salary will be pro rata. So, if you're passionate about making a meaningful difference and truly care about customers, you're one of us. An advocate for positive change. Virgin Money is now part of Nationwide Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years. You'll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We're a workplace where you're rewarded, recognised and celebrated. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you'll be doing Your principal role will be welcoming our valued customers to the branch and helping them to use our digital services, as well as educating them to understand the benefits that these services bring. Additionally, you'll be resolving any queries customers may have with their banking and having conversations to understand the needs of customers. This will allow you to propose the best solutions for each individual from our broad range of products and services. Furthermore, you'll be working with colleagues across our branches and Digital Experience Centre to ensure our customers always have the right person to speak to if and when they need expert advice. About you The requirements for this role are: - Experience in working in a customer service environment, and a desire to deliver simply brilliant experiences for our customers - Natural curiosity to help you offer the best solutions for our customers - Great communication skills with a natural ability to engage and build rapport with customers and colleagues - A flexible and positive approach to meet customer needs and business demands - Drive and enthusiasm to achieve team goals with pace - A keen interest in all things digital, with a desire to keep up to date with new technologies Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: - Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind - Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand - Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development - Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. The extras you'll get There are all sorts of employee benefits available at Nationwide, including: - 25 days holiday, pro rata - Access to private medical insurance - A highly competitive pension to help you build a strong foundation for retirement - Access to an annual performance-related bonus - Training and development to help you progress your career - A great selection of additional benefits through our salary sacrifice scheme - Life assurance to provide peace of mind for you and your loved ones in the event of your death - Wellhub - access to a range of free and paid options for health and wellness - Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. Once we've received your application successfully, we will invite you to the first stage; our online assessments! Within a few hours you'll receive a link to your unique candidate hub - here we'll ask you to complete some online assessments within 48 hours of applying; these include a situational judgement test, checking and numerical assessments - all focussed around what's important to us in a member facing role at Nationwide. In your candidate hub you'll also be able to get hints and tips and watch videos from our colleagues giving you a really good idea of what it's like to work here at Nationwide. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Virgin Money is part of Nationwide We're now the UK's only mutual full service banking provider. Find out more here Life at Nationwide Some of the things that matter most to us: Delivering fairer finances and having a positive impact on customers' lives. Being truly inclusive. Rewarding high performance. Life at Nationwide Roles and teams Technology. Customer Engagement. Specialist. Early Career. Explore the types of jobs at Nationwide and find your perfect fit. Roles and teams How to apply You'll get it all at Nationwide. We're a workplace where you're rewarded, recognised, supported and celebrated. Find your next job with us. How to apply Latest jobs Customer Support Associate Glasgow (+2) From £27,000Full Time - 12 months View Customer Representative - Easingwold Easingwold From £25,250Full Time View Customer Representative - Durham Durham From £25,250Full Time - 12 months View Customer Representative - Enfield Enfield From £25,250Full Time View Customer Representative - Darlington Darlington From £25,250Full Time View Customer Representative - Tottenham Court Road London From £25,250Full Time View Customer Representative - Port Talbot Port Talbot From £25,250Full Time View Customer Representative - St Andrews St Andrews From £25,250Part Time View View all jobs Stay updated Keep up to date with life at Nationwide. Follow us on LinkedIn. 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