Corporate Traveller is the only travel management corporation in Australia dedicated to SME businesses. Corporate Traveller is one of FCTG's most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. About the Opportunity As Assistant Team Leader (ATL), you will play a critical role in supporting the Team Leaders in delivering effective team management during shifts. You will contribute to the leadership team’s efforts in achieving the team's vision and objectives and assists with various projects as needed. Additionally, you are expected to work within the business on a rotating 24-hour roster, ensuring that all staff comply with corporate after-hours processes. This position requires a strong commitment to maintaining operational excellence and supporting team cohesion. You will also be responsible for performing consultant after-hours duties when not actively engaged in leadership responsibilities. What you will do: On-Shift Leadership - Lead the operational shift in the absence of, or in support of, the Team Leader(s) - Ensure high service quality, efficiency, and team morale while ensuring adherence to team processes Culture Champion - Lead by example with a positive attitude - Identify team members requiring additional support and act as a communication bridge between the team and Team Leaders People Management - Address performance, behaviour, or external issues in real-time during shifts - Take steps toward resolution and escalate matters to senior leadership when necessary Call Quality - Maintain top performance in personal Call Quality Assurance assessments - Demonstrate a high level of understanding needed to assess and coach others on call quality Agent Query Investigation - Investigate and action agent queries as required by shift volume, every weekday during shifts Induction of New Staff - Conduct staff inductions and complete the new user process, supporting Team Leaders, Corporate After Hours L&D team, and Village Leader as needed Directorship Support - Gain experience by shadowing and supporting Team Leaders on an ad-hoc basis - Take responsibility for your own directorship portfolio Reporting - Carry out reporting as directed by Team Leaders in line with End of Month (EOM) processes and business development Consultant Responsibilities - Perform consultant duties during shifts when not actively engaged in leadership responsibilities - Provide high-level customer service, resolve issues efficiently, and ensure KPIs are met - Support change management and maintain a high level of accuracy in all tasks Uphold Philosophies - Demonstrate commitment to company values and philosophies - Take ownership of successes and failures - Show dedication to both technical and personal development - Foster enjoyment in the workplace by maintaining a positive attitude and participating in staff events whenever possible (e.g. Buzz Nights, Conferences, Planning Days) What you will need: Essential - Proficiency in all operational systems, including GDS (Sabre, Amadeus preferred), Lumina, Salesforce (Agent Workspace), and Genesys - Strong ability to accurately interpret and calculate fares, change fees, and additional collections - Experience as a Corporate/Leisure consultant with a proven track record of meeting and exceeding KPI targets - Willingness to work on a 24-hour, 365-day roster, with an understanding that leadership roles may require flexibility within the published schedule Highly Desirable - Previous leadership experience - Experience in dispute resolution - Proven success in managing change effectively ** Please advise your leader before applying **

Hello and thank you for your interest! We're looking for folks nationwide who are great at data entry and typing. We offer a flexible work from home remote position that allows you to stay home with the family! The pay range is flexible from $16/ph to $30/ph DOE and level of experience. You'll meet these requirements to work from home remotely • Stable Internet connection • Work can be done using the following: Phone device, laptap or computer • Must be able to type accurately with a minimum speed of 30 words per minute • Able to focus on tasks without being distracted • Must be resident of the US • Not afraid of emailing clients as needed We're looking for folks who we can depend on who can work from home remotely without distraction and are go-getters. Pay range from 16 to 30 hourly depending on the role, level of experience and proven ability to work from home at the same level as from an office. Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more • Must be 16 year of age or older • Must be proficient with basic PC skills • Must have an internet connection • Basic english written language • Basic english spoken language Thank you for your interest!

Looking for a flexible remote role you can do from home? We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. What You'll Be Doing: - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish What We're Looking For: - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn Experience in customer service or coordination is helpful, but not required Why This Role Stands Out: - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Who This Is Great For: - Stay-at-home parents - Military spouses - Anyone looking for flexible, remote work - Individuals wanting to build new skills while working from home Location Requirement: Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Apply Today If you're organized, dependable, and enjoy helping others, we'd love to hear from you.

We are currently seeking organized and detail-oriented individuals to join our team as Itinerary Administrative Coordinators. In this role, you will assist with organizing, managing, and coordinating travel plans while ensuring all booking and itinerary details are accurate and seamless for clients. This is a fully remote opportunity with flexible scheduling, making it ideal for individuals looking to work from home in a structured, supportive environment. No prior experience is required—training and ongoing support are provided. What You'll Do: - Create and organize client itineraries based on travel preferences and schedules - Coordinate bookings for flights, hotels, cruises, and vacation packages - Review and confirm all travel details for accuracy - Assist with updates, changes, and itinerary adjustments as needed - Communicate with clients via email and online platforms - Maintain organized records of bookings and itinerary information - Stay up to date on travel options, availability, and current promotions What We're Looking For: - Strong attention to detail and organizational skills - Ability to manage multiple tasks and timelines - Clear and professional communication skills - Self-motivated with the ability to work independently - Comfortable using online systems and basic technology - Willingness to learn and follow training provided What You'll Get: - 100% remote, work-from-home flexibility - Flexible schedule (part-time or full-time options) - Step-by-step training and onboarding - Ongoing mentorship and team support - Access to travel-related perks and resources - Opportunity for growth and advancement Requirements: - Must have access to a computer and reliable internet - Must be authorized to work in the US, UK, Australia, LATAM, or Spain