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Business Systems Analyst - Dental Application Support

Location

United States + 1 moreAll locations: United States | Puerto Rico

Posted

37 days ago

Salary

$58.8K - $68K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Business Systems Analyst - Dental Application Support

Careers Mutual Of Omaha

Role Description Are you a problem-solver with a passion for optimizing business processes and driving meaningful change? As a Business Systems Analyst, you’ll play a critical role in supporting and enhancing our Dental platforms, ensuring smooth operations for our business. Qualifications - 2–3 years of experience working with the Skygen Enterprise application and other Group Dental systems. - Dental or other type of Insurance Claims/Service handling experience. - Prior experience working with Mutual of Omaha’s Workplace Solutions systems and business processes. - Ability to organize and deliver tasks and projects in a timely manner. - Detail-oriented, clear communication skills, both written and verbal. - Promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously. - Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico. Requirements - Provide day-to-day production support for Dental applications, including troubleshooting and resolving system issues. - Work with IS, vendors, and business users to ensure timely resolution of system incidents. - Document recurring system issues then identify and implement long-term resolutions. - Provide training and guidance to end-users on system functionalities and best practices. - Track and analyze production support trends, identifying patterns and areas for improvement to reduce recurring incidents. Benefits - Estimated Salary (Levels have variable responsibilities and qualifications): - Business Systems Analyst I: $25.50 - $28.00, plus annual bonus opportunity. - Business Systems Analyst II: $58,800 - $68,000, plus annual bonus opportunity. - Business Systems Analyst III: $68,000 - $80,000, plus annual bonus opportunity. - 401(k) plan with a 2% company contribution and 6% company match. - Work-life balance with vacation, personal time and paid holidays.

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