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Supervisor, Learning Operations
Location
Arizona + 4 moreAll locations: Arizona | Florida | North Carolina | Pennsylvania | Texas
Posted
46 days ago
Salary
0
Seniority
Senior
Job Description
Supervisor, Learning Operations
Johnson & Johnson
• Oversee daily learning operations activities, including training schedule inputs, enrollments, completions, certifications, and LMS data accuracy • Ensure training plans and calendars are operationally supported and executed on time • Maintain accurate learning records, training catalogs, and documentation to support audit readiness • Support onboarding, recurring training and priority initiatives by ensuring operational coordination and readiness • Identify and resolve issues related to data integrity, timelines, and learning administration • Directly manage a team of Learning Facilitators to include goal setting, work prioritization, coaching, and performance feedback • Support team development by providing clear expectations, ongoing feedback, and opportunities to build program management and communication capabilities • Conduct regular check-ins, feedback discussions, and performance evaluations • Serve as a key point of coordination between Learning Operations, Instructional Designers and PSC partners on operational timelines and readiness • Compile and deliver learning operations, metrics, reports, and status updates to leadership • Gather feedback from stakeholders to identify opportunities for process improvements.
Job Requirements
- Bachelor’s degree in related fields such as Training, Healthcare, Pharmaceuticals or Life Sciences
- A minimum of 5 years of experience in learning operations, training coordination or program operations
- A minimum of 3 years of experience supervising or leading teams
- Well versed in MS Office Products (Teams, SharePoint, MS Word, PPT, Excel, etc.)
- Demonstrated experience managing high-volume, detail-oriented operational work
- Strong organizational, planning, and problem-solving skills
- Ability to operate effectively in a fast-paced, operational environment.
Benefits
- Inclusive work environment
- Opportunities for professional development
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