🟢 At Dev.Pro, we work on projects that impact millions of people around the world — but we know it’s the people behind the tech who make it all happen. We truly value what makes each person unique and are building a workplace that’s inclusive, friendly, and supportive. We invite an Intermediate Business Analyst to join our team working on an enterprise-grade Point-of-Sale platform used by global restaurant and retail brands. In this role, you’ll collaborate with a team of 20+ Business Analysts and cross-functional stakeholders, supporting requirements definition and contributing to the delivery of features across various system components. 🟩 What's in it for you: - Contribute to a large-scale Point-of-Sale platform used by global brands - Develop practical experience with systems, integrations, and domains such as payments and loyalty - Be part of a collaborative Business Analysis team with a strong culture of knowledge sharing and mentorship ✅ Is that you? - 2+ years of experience as a Business Analyst in IT or software development - Good understanding of BA fundamentals (requirements elicitation, documentation, user stories) - Hands-on experience with tools like Confluence and Jira - Ability to write clear user stories, functional requirements, and acceptance criteria - Strong analytical thinking and attention to detail - Strong communication and cross-functional collaboration skills - Intermediate+ English level Desirable: - Exposure to payment and loyalty systems, as well as system integrations across multiple components - Exposure to POS systems 🧩Key responsibilities and your contribution In this role, you’ll support the team in defining, documenting, and managing business requirements, contributing to the delivery of new features and improvements. - Gather, analyze, and document business requirements in collaboration with stakeholders and senior team members - Write user stories, functional requirements, and acceptance criteria to support development - Collaborate with development, QA, product teams, and other BAs to ensure understanding of requirements - Participate in requirements clarification, backlog refinement, and team discussions - Support updates to documentation and requirements based on feedback and changes - Learn and follow established BA processes, contributing to their improvement where possible 🎾 What's working at Dev.Pro like? ✔️ 30 paid days off per year — take them whenever you want for vacation, holidays, or personal time ✔️ 5 paid sick days, up to 60 days of medical leave, and 6 paid days off per year for major family events like weddings, funerals, or the birth of a child ✔️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months ✔️ Grow your skills with English lessons, online training, conferences, and the option to explore new career paths Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we work 💻 LinkedIn Page 📈 Our website 💻IG Page

Business Analyst & Website Expert - Europe - Home or office based ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development The Business Analyst & Website Expert plays a key role in supporting clinical trial recruitment through digital platforms, data integration, and web performance optimisation. This role combines expertise in clinical trial processes with strong digital marketing and web management capabilities. The successful candidate will oversee the iConnect platform, manage study‑specific websites, support SEO and social media strategy, and ensure seamless integration of data and processes across the clinical ecosystem. Key Responsibilities Digital Platform & Website Management - Administer the iConnect platform and the associated Participant Database. - Coordinate global and study‑level digital content (e.g., TA pages) in partnership with internal and external content managers. - Lead and execute the SEO strategy to optimise visibility and engagement. - Manage social media channels related to Sanofi clinical trials. - Oversee web marketing performance using indicators from iConnect and Google Tag Manager (GTM). - Support corporate branding initiatives, ensuring alignment with the clinical trial branding playbook. - Manage vendor relationships and provide end‑to‑end support for digital solutions. - Lead the development and maintenance of study‑specific websites Business Analysis & Process Integration - Define functional interactions within the business ecosystem, including governance frameworks. - Model processes and data flows, including documentation of inbound/outbound data sources and outputs. - Develop data integration strategies aligned with future‑state processes in collaboration with Project Management and Digital teams. - Contribute to the creation and updating of business documents to support solution adoption. - Deliver training, communication, and end‑user support to drive adoption of digital tools. - Support pilot planning and execution in partnership with PMs and sub‑teams. - Identify dependencies and connections with other projects and initiatives. - Contribute to defining KPIs, establishing baselines, and monitoring performance metrics. Deliverables & KPIs - Delivery of an end‑to‑end digital recruitment ecosystem covering: social media campaigns, trial listings, study websites, pre‑screening, secondary screening, call centre, patient data registry. - Increased traffic, engagement, and recruitment performance across digital channels. - High‑quality, compliant, and user‑friendly digital assets supporting clinical trial recruitment. What you will need - Dual background in clinical trials (with emphasis on recruitment strategy) and digital marketing. - Minimum 5 years of relevant experience. - Strong web and social media expertise with the ability to translate business strategy into technical actions and digital solutions. - Fluency in French is a desirable What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

• Supports Partner Management, Sales, and Account Management by performing business analysis, process improvement, and project leadership • Works with Partner Management, Sales, Account Management, business stakeholders, and external partners to gather, analyze, document, and communicate business requirements • Establishes metrics to measure the efficiency and effectiveness of projects • Oversees testing of each delivered objective to ensure defects are resolved before user acceptance testing • Coordinates with project team members to obtain information related to functionality • Creates and provides functional requirement documents to project team members • Contributes to business process improvement and policy analysis work for corporate strategic initiatives • Serves as the project lead for multiple medium and large complex projects • Gathers, analyzes, documents, and validates the needs of business stakeholders • Creates training documents and facilitates training on new systems and/or process implementations

• Supporting the International Project Manager, the Business Process Analyst - International is responsible for extracting and analyzing data, documenting end-to-end business processes, and preparing clear, actionable reports. • The role also involves coordinating with cross-functional stakeholders to ensure data accuracy, process alignment, and effective communication in support of international project initiatives.