• Design and manage scalable, secure, and highly available AWS infrastructure • Set up and operate Bedrock, OpenSearch, and DocumentDB for AI-driven and high-volume data workflows • Manage and optimize Kubernetes clusters (pods, services, autoscaling, networking) • Build and maintain robust CI/CD pipelines for faster and reliable releases • Implement Infrastructure as Code (IaC) for automated provisioning and environment consistency • Monitor system health, performance, and reliability using observability tools • Optimize cloud costs and resource utilization • Ensure high availability, backup, and disaster recovery strategies • Collaborate with Dev, QA, ML, and Product teams to improve deployment efficiency • Enforce security best practices across infrastructure and pipelines • Manage deployments on AWS ECS / Fargate and container registries (ECR). • Maintain environment parity across dev, staging, and production. • Integrate security scanning tools: SonarQube, Trivy, AWS Security Hub, AWS GuardDuty, and AWS Config.

EXECUTION AND DEPLOYMENT - Prepare and set up the operational environment based on the approved solution architecture and design - Deploy, install, configure, and test software and/or hardware in development, staging and production environments - Develop or install programs, scripts or interfaces that automate configuration, deployment, and testing activities TECHNICAL SUPPORT AND TROUBLESHOOTING - Maintain and evaluate systems, network, database, software, and hardware performance by logging, and monitoring, updating, performance tuning, troubleshooting, raising issues and vulnerabilities and collaborating with the appropriate parties to investigate and resolve them - Ensure security of the applications, servers, network, data, and other digital assets by configuring and managing access control levels and firewall, setting up proper authentication and protection layers, implementing and enforcing security policies, standards, SLAs, and processes PERFORMANCE MANAGEMENT AND PROCESS IMPROVEMENT - Perform scheduled audits of the systems and data and give recommendations for enhancing performance, security, and quality - Study, explore and evaluate new technologies, tools, platforms, best practices, and processes applicable and aligned with the team’s goals and objectives PROJECT PLANNING, ANALYSIS AND STRATEGY - Participate in project scoping and planning meetings to provide guidance and recommendations on operational environment and architecture, identify technical requirements, options, costs, and risks to help the team come up with the best solution design for the project - Document, review and evaluate the overall solution architecture and design (includes systems, network, and database structures), provide expert inputs, and ensure that they adhere to the quality standards and practices set by the team concerning security, reliability, performance, and cost Requirements - Relevant work experience and background in Systems Administration/Development/IT Operations - AWS Architecting (not necessarily certified) - Linux Administration – Debian (Ubuntu) or RHEL (CentOS) Distro - Command line operations - Shell/Bash Scripting - Database Administration – MySQL/MariaDB/PostgreSQL/MSSQL - Create databases, tables, and users - Select, Update, Insert, Delete queries/statements/scripts - Dump, Export, Import, Backup databases, tables, data - Version Control System – Git/SVN - Create, Clone, Checkout, Initialize repositories - Push, Pull, Merge Updates - Amazon Web Services (AWS) - Launching, Configuring, Monitoring EC2, RDS Instances - Setting up VPC, Subnets, Security Groups, etc. - CloudFormation - Basic knowledge and understanding of DNS components, concepts, and configuration - Basic knowledge and understanding of SDLC, Web development and methodologies - Common web programming languages, frameworks, scripting - PHP, Laravel, Codeigniter, HTML, CSS, Javascript or similar technologies - API / Web Services – REST / SOAP - CI/CD - Ansible - Open to work onsite if needed, but otherwise have the flexibility to work from anywhere Benefits DIGITAL WORK MADE REFRESHING FOR YOU Digital isn’t the easiest industry to be part of — it’s always on and always evolving. The client pressure is real, but with the right support and programs in place, you’ll know you’ve got it — and we gotchu too as part of one of only two agencies in the Philippines certified as a Great Place to Work. BEST SUPPORT FAM - Immerse in a supportive atmosphere with uplifting mentors and teams. - Vibe with us through monthly employee programs and events - Get recognized for your hustle – we celebrate wins DIGITAL 1ST PRODUCTIVITY - Level up on efficiency through Digital 1st equipment, tools, and systems. - Boost your skills with in-house learning programs and company-sponsored training. - Stay agile by adhering to SCRUM and Agile methodologies and rituals FULFILLING BREAKTHROUGHS - Own your career path with regular appraisals and growth opportunities. - Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms - Use your leaves in any way you like – for catching up, pursuing your passions, or contributing to the community. - Stay healthy and secured with HMO and life insurance, plus all-around support from different experts on mental health, nutrition, finances, and more

This is a remote position. EXECUTION AND DEPLOYMENT - Prepare and set up the operational environment based on the approved solution architecture and design - Deploy, install, configure, and test software and/or hardware in development, staging and production environments - Develop or install programs, scripts or interfaces that automate configuration, deployment, and testing activities TECHNICAL SUPPORT AND TROUBLESHOOTING - Maintain and evaluate systems, network, database, software, and hardware performance by logging, and monitoring, updating, performance tuning, troubleshooting, raising issues and vulnerabilities and collaborating with the appropriate parties to investigate and resolve them - Ensure security of the applications, servers, network, data, and other digital assets by configuring and managing access control levels and firewall, setting up proper authentication and protection layers, implementing and enforcing security policies, standards, SLAs, and processes PERFORMANCE MANAGEMENT AND PROCESS IMPROVEMENT - Perform scheduled audits of the systems and data and give recommendations for enhancing performance, security, and quality - Study, explore and evaluate new technologies, tools, platforms, best practices, and processes applicable and aligned with the team’s goals and objectives PROJECT PLANNING, ANALYSIS AND STRATEGY - Participate in project scoping and planning meetings to provide guidance and recommendations on operational environment and architecture, identify technical requirements, options, costs, and risks to help the team come up with the best solution design for the project - Document, review and evaluate the overall solution architecture and design (includes systems, network, and database structures), provide expert inputs, and ensure that they adhere to the quality standards and practices set by the team concerning security, reliability, performance, and cost Requirements - Relevant work experience and background in Systems Administration/Development/IT Operations - AWS Architecting (not necessarily certified) - Linux Administration – Debian (Ubuntu) or RHEL (CentOS) Distro - Command line operations - Shell/Bash Scripting - Database Administration – MySQL/MariaDB/PostgreSQL/MSSQL - Create databases, tables, and users - Select, Update, Insert, Delete queries/statements/scripts - Dump, Export, Import, Backup databases, tables, data - Version Control System – Git/SVN - Create, Clone, Checkout, Initialize repositories - Push, Pull, Merge Updates - Amazon Web Services (AWS) - Launching, Configuring, Monitoring EC2, RDS Instances - Setting up VPC, Subnets, Security Groups, etc. - CloudFormation - Basic knowledge and understanding of DNS components, concepts, and configuration - Basic knowledge and understanding of SDLC, Web development and methodologies - Common web programming languages, frameworks, scripting - PHP, Laravel, Codeigniter, HTML, CSS, Javascript or similar technologies - API / Web Services – REST / SOAP - CI/CD - Ansible Benefits SPARK PERSONAL BREAKTHROUGHS: - Unplug, recharge, and relax with our paid general leaves. - Catch up with friends, spend time with family, or give back to the community with our additional special leaves. - Take care of your physical health through our HMO & life insurance coverage. - Focus on your mental wellbeing through our mental health support services. - Treat yourself to something good with our monthly support fund. BREAK THROUGH WORKING NORMS: - Create breakthroughs anywhere and everywhere with our Work-From-Anywhere setup. - Achieve efficiency through Digital 1st equipment, tools, and systems. - Establish meaningful connections with employee engagement programs. ACHIEVE CAREER BREAKTHROUGHS: - Take pride in yourself and your work through our employee recognition programs. - Take time to achieve your best self with annual appraisals. - Take charge of your career trajectory with our personal development plan. - Take your skills to the next level with company-sponsored training.

• Provide leadership and direction for Mainframe DevOps, Salesforce DevOps, Engineering Tools, and Centralized DevOps workstreams, ensuring alignment with enterprise engineering goals • Oversee the implementation, optimization, and continuous improvement of DevOps processes, including CI/CD pipelines, release automation, and standardized pipeline templates • Manage and mentor cross-functional teams of associates and contingent staff, fostering a culture of innovation, accountability, and continuous improvement • Ensure effective governance and compliance with organizational DevOps standards, including security, quality, and regulatory requirements • Oversee the lifecycle management, adoption, and support of DevOps platforms such as Copado for Salesforce, and ISPW Code Pipeline for Mainframe • Drive migration and modernization initiatives for Mainframe and Salesforce applications, leveraging automation and best practices to increase release frequency and reduce manual effort • Lead AI enablement and adoption initiatives among developers within Salesforce and Mainframe segment teams • Manage all developer workstation tools within the Software Catalog to ensure effective usage by end users • Implement and optimize onboarding and enablement processes for new engineers, ensuring efficient time-to-productivity and consistent standards • Lead cost optimization and contract management activities for DevOps tools, including license renewals, usage optimization, and vendor negotiations • Collaborate with security, compliance, and application teams to drive enterprise vulnerability remediation, access control, and secrets management initiatives • Develop and maintain dashboards and reporting for DevOps metrics, platform health, and compliance, supporting data-driven decision-making • Serve as a subject matter expert and escalation point for DevOps platform support, toolchain integration, and incident response • Guide the centralized DevOps engagement model for Salesforce Segment teams, ensuring scalable and consistent enablement and support • Ensure up-to-date and accessible documentation for DevOps platforms, processes, and standards