Client Acquisition Specialist (Inbound / Outbound) Chapter — Remote (Latin America) Experience Required: 1–3 years in client-facing roles Project Type: Residential renovation lead qualification Overview Chapter is hiring a Client Acquisition Specialist to manage inbound and outbound conversations and convert them into qualified opportunities. This role sits at the front of the business, controlling the initial interaction with potential clients. You will qualify serious opportunities, filter out low-fit leads, and ensure the project team only engages with viable prospects. About Chapter Chapter is a full-service design-build firm specializing in high-end residential renovations. We manage the entire renovation process under one roof, with a strong focus on communication, organization, and client experience. Location & Requirements This is a remote role based in Latin America. This is a full-time role (40 hours/week) Working hours are aligned with US Eastern Time (EST), Monday through Friday. Candidates must have a reliable internet connection and a professional remote setup. About the Role This role focuses on managing conversations that directly impact project pipeline quality. You will operate at the intersection of sales, client experience, and project qualification, ensuring that only serious, high-fit clients move forward. This is a structured, communication-heavy role suited for someone who is confident, direct, and comfortable guiding conversations while maintaining control of the qualification process. Job Responsibilities - Handle inbound leads including calls, website inquiries, and referrals with professionalism and clarity - Qualify each opportunity based on budget, scope, timeline, and decision readiness - Disqualify low-fit leads quickly and confidently - Conduct outbound follow-ups with warm leads and past inquiries - Clearly communicate Chapter’s full-service offering and positioning - Book high-quality consultations for the project team - Maintain an organized and accurate pipeline - Ensure all activity is properly tracked in the CRM - Work with the AI development team to improve lead handling and qualification processes - Ensure only qualified leads are passed to the team What Matters - You can guide conversations and ask direct questions without hesitation - You understand how to qualify based on value, not just price - You can filter quickly and protect the team’s time - You stay organized and consistent in follow-through - You communicate clearly and professionally in English Qualifications - 1 to 3 years of experience in a client-facing role such as sales, customer success, or call handling - Fluent English with clear and neutral communication - Experience handling inbound and/or outbound calls - Ability to qualify leads and guide conversations with structure - Comfortable working with CRM systems such as Zoho or similar - Reliable internet connection and professional remote setup - Availability to work aligned with US Eastern Time business hours - Demonstrated ability to meet performance targets such as conversions or bookings Compensation Base: $1,500 per month plus commission Commission is paid per qualified consultation booked, with additional bonus on closed projects Compensation is tied to quality and conversion, not call volume.

Client Acquisition Specialist (Inbound / Outbound) Chapter — Remote (Latin America) Experience Required: 1–3 years in client-facing roles Project Type: Residential renovation lead qualification Overview Chapter is hiring a Client Acquisition Specialist to manage inbound and outbound conversations and convert them into qualified opportunities. This role sits at the front of the business, controlling the initial interaction with potential clients. You will qualify serious opportunities, filter out low-fit leads, and ensure the project team only engages with viable prospects. About Chapter Chapter is a full-service design-build firm specializing in high-end residential renovations. We manage the entire renovation process under one roof, with a strong focus on communication, organization, and client experience. Location & Requirements This is a remote role based in Latin America. This is a full-time role (40 hours/week) Working hours are aligned with US Eastern Time (EST), Monday through Friday. Candidates must have a reliable internet connection and a professional remote setup. About the Role This role focuses on managing conversations that directly impact project pipeline quality. You will operate at the intersection of sales, client experience, and project qualification, ensuring that only serious, high-fit clients move forward. This is a structured, communication-heavy role suited for someone who is confident, direct, and comfortable guiding conversations while maintaining control of the qualification process. Job Responsibilities - Handle inbound leads including calls, website inquiries, and referrals with professionalism and clarity - Qualify each opportunity based on budget, scope, timeline, and decision readiness - Disqualify low-fit leads quickly and confidently - Conduct outbound follow-ups with warm leads and past inquiries - Clearly communicate Chapter’s full-service offering and positioning - Book high-quality consultations for the project team - Maintain an organized and accurate pipeline - Ensure all activity is properly tracked in the CRM - Work with the AI development team to improve lead handling and qualification processes - Ensure only qualified leads are passed to the team What Matters - You can guide conversations and ask direct questions without hesitation - You understand how to qualify based on value, not just price - You can filter quickly and protect the team’s time - You stay organized and consistent in follow-through - You communicate clearly and professionally in English Qualifications - 1 to 3 years of experience in a client-facing role such as sales, customer success, or call handling - Fluent English with clear and neutral communication - Experience handling inbound and/or outbound calls - Ability to qualify leads and guide conversations with structure - Comfortable working with CRM systems such as Zoho or similar - Reliable internet connection and professional remote setup - Availability to work aligned with US Eastern Time business hours - Demonstrated ability to meet performance targets such as conversions or bookings Compensation Base: $1,500 per month plus commission Commission is paid per qualified consultation booked, with additional bonus on closed projects Compensation is tied to quality and conversion, not call volume.

Client Acquisition Specialist (Inbound / Outbound) Chapter — Remote (Latin America) Experience Required: 1–3 years in client-facing roles Project Type: Residential renovation lead qualification Overview Chapter is hiring a Client Acquisition Specialist to manage inbound and outbound conversations and convert them into qualified opportunities. This role sits at the front of the business, controlling the initial interaction with potential clients. You will qualify serious opportunities, filter out low-fit leads, and ensure the project team only engages with viable prospects. About Chapter Chapter is a full-service design-build firm specializing in high-end residential renovations. We manage the entire renovation process under one roof, with a strong focus on communication, organization, and client experience. Location & Requirements This is a remote role based in Latin America. This is a full-time role (40 hours/week) Working hours are aligned with US Eastern Time (EST), Monday through Friday. Candidates must have a reliable internet connection and a professional remote setup. About the Role This role focuses on managing conversations that directly impact project pipeline quality. You will operate at the intersection of sales, client experience, and project qualification, ensuring that only serious, high-fit clients move forward. This is a structured, communication-heavy role suited for someone who is confident, direct, and comfortable guiding conversations while maintaining control of the qualification process. Job Responsibilities - Handle inbound leads including calls, website inquiries, and referrals with professionalism and clarity - Qualify each opportunity based on budget, scope, timeline, and decision readiness - Disqualify low-fit leads quickly and confidently - Conduct outbound follow-ups with warm leads and past inquiries - Clearly communicate Chapter’s full-service offering and positioning - Book high-quality consultations for the project team - Maintain an organized and accurate pipeline - Ensure all activity is properly tracked in the CRM - Work with the AI development team to improve lead handling and qualification processes - Ensure only qualified leads are passed to the team What Matters - You can guide conversations and ask direct questions without hesitation - You understand how to qualify based on value, not just price - You can filter quickly and protect the team’s time - You stay organized and consistent in follow-through - You communicate clearly and professionally in English Qualifications - 1 to 3 years of experience in a client-facing role such as sales, customer success, or call handling - Fluent English with clear and neutral communication - Experience handling inbound and/or outbound calls - Ability to qualify leads and guide conversations with structure - Comfortable working with CRM systems such as Zoho or similar - Reliable internet connection and professional remote setup - Availability to work aligned with US Eastern Time business hours - Demonstrated ability to meet performance targets such as conversions or bookings Compensation Base: $1,500 per month plus commission Commission is paid per qualified consultation booked, with additional bonus on closed projects Compensation is tied to quality and conversion, not call volume.

Title: Receptionist (part-time) Location: Evansville United States Job Description: time type Part time job requisition id Req.161464 Our associates celebrate lives. We celebrate our associates. Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties. JOB RESPONSIBILITIES - Greets guests and visitors, offering assistance when entering the building - Notifies staff members when appointments arrive and escorts guests to appropriate room - Answers routine questions associated with services, products, location directions, etc. - Immediately notifies and involves management with customer service and security issues - Receives deceased belongings from family and follows chain of custody procedures - Answers, screens, and routes incoming calls to appropriate staff members - Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee. - Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture - Receives incoming mail and packages - Maintains organized and current electronic and paper files and records, such as deeds and trust files - May perform light typing, proofreading, data entry or printing MINIMUM REQUIREMENTS Education - High School Diploma or equivalent Experience - Six months general office, receptionist, or administrative support experience preferred - Proficient at operating telephones, fax, copier Knowledge, Skills and Abilities - Working knowledge of MS Office Suite - Clear and professional speaking voice and tone - Professional interpersonal skills to handle sensitive and confidential situations - Position continually requires demonstrated poise, tact and diplomacy - Ability to work schedule including Saturday and or Sunday and beyond standard business hours Postal Code: 47714 Category (Portal Searching): Administration and Clerical Job Location: US-IN - Evansville