Become a part of our caring community Shift/Availability requirements: - This is a part time position scheduled for 29 hours a week. - Days of availability: The schedule is Friday-Monday. Please note during the training period, availability is all 7 days of the week. - Hours of availability: Scheduled between the hours of 8am-8pm EST. This is not a set schedule and will vary week to week. - Based on business needs, some holiday coverage is required. As an Intake Coordinator, you will report directly to the Intake Supervisor. You will: - Receive/respond to incoming calls from referral sources or potential patients, exchange information to identify patient needs, and determine our ability to meet them. - Record the outcome of calls either manually or in an automated manner, make follow-up calls, and identify alternative community service resources when solutions are not available. - Perform initial telephone screening to determine patients' appropriateness for home care services with referral sources. Advise branch staff of patient acceptance and provide all relevant information to ensure patients' smooth transition to home care. - Contact referral sources to advise of referral status, and provide to the clinical team who will deliver the services requested. - Identify potential payer sources, verify benefits with payer sources (by department organizational structure), negotiate rates and obtain initial authorizations and frequency of visits from case managers. Establish primary payers and document conversations with payer sources. - Access national or regional account information, including the names of accounts and terms of the contracts and communicate these conversations to branch and intake department staff. - Work with Intake team, branch staff, and patients identifying solutions for payor source problems. - Monitor and track referral sources' satisfaction levels. Communicate customer service issues to up-line Intake and branch staff as appropriate. Use your skills to make an impact Required Experience/Skills: - High School Diploma or equivalent - Can type a minimum of 40 wpm - 3 or more years in health care delivery or related business experience preferred - Knowledge of medical terminology and a customer service focus preferred - Knowledge of insurance reimbursement process preferred - Data entry experience preferred Additional Information: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 29 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $39,000 - $49,400 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-24-2026 About us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Service Desk Technician Hours: Monday - Friday, 3:30pm - 12am CST This is a fully remote position PURPOSE: This position's primary responsibility is to act as a first point of contact for Ascend customers. This position requires a customer service-oriented individual with a good technical aptitude that is looking to grow their IT career. RESPONSIBILITIES: - Act as the first point of IT support for our customers - Answering incoming calls, emails, and web-submissions in a customer friendly and efficient manner - Resolve end-user incidents and requests efficiently - Explain technical issues and terms in a way our clients can understand - Providing high-end, customer focused service that our clients expect - Service Desk position may have on-call responsibilities and an occasional weekend/holiday work requirement on a rotational basis. (Any Holidays worked are paid 2x the hourly salary) - Other responsibilities as assigned by management MINIMUM SKILLS, EDUCATION AND EXPERIENCE - Strong technical aptitude with Level 1experience supporting and resolving end - user issues related to Windows OS, O365, AV tools, mobile devices, VOIP, Active - Directory, firewalls/switches, Onboarding/Offboarding Requests, and other - infrastructure requirements. - One year of experience in a technical position. Service Desk or customer support - experience preferred. - Top performers in customer service positions: answering support calls, emails and - following up with clients. - Consistently exceeded customer expectations by providing exemplary service - At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered. Starting Salary Expectations: $45,000 The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary. Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are open to discussing compensation and benefits further during the interview process to ensure alignment with the candidate’s expectations and experience. At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered. CORE VALUES We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values: - Committed to Client Success: Our actions and our words always align with the best interest of the client. - One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions. - Integrity: We are unquestionably committed to doing the right thing even when it is hard. - Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another. - Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust.

• Curriculum design and lesson writing: Design learning materials for learners at varying proficiency levels. • Content QA across both languages: Review and quality-check content in both Spanish and English. • AI-assisted content production: Use AI tools to accelerate drafting and localization workflows. • Translation and localization: Translate and localize in-app learning and marketing content into LATAM Spanish. • Content iteration: Revise and polish content based on feedback and testing results. • Collaboration: Work remotely with a US-based team and participate in content discussions.

Provider Scheduler Cardiac Study Center, Olympia, WA (Remote) Who We Are At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care. We're a dedicated team at the forefront of cardiovascular medicine, empowering patients with the knowledge and treatment they need to lead heart-healthy lives. As a growing organization with deep roots in the Pacific Northwest, we are looking for passionate individuals to join us in making a real impact on our patients' heart health and well-being. Here, you’ll have the opportunity to collaborate with top professionals, advance your career, and make a meaningful difference daily. Why should you work with us? - Dynamic scheduling environment – Our scheduling team plays a vital role in coordinating care by ensuring seamless provider availability across hospitals and clinics. - Opportunities for professional growth – We provide ongoing training and exposure to healthcare scheduling software, allowing you to build valuable skills in provider coordination. - Collaborative team culture – Work closely with physicians, managers, and hospital staff in a supportive environment where every contribution matters. - Make a real impact – Your role ensures that providers have well-organized schedules, directly improving patient access to timely and quality care. The Position As a Provider Scheduler, you will be responsible for managing provider schedules, coordinating hospital call assignments, and ensuring that all provider and non-provider templates are built accurately. This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple scheduling priorities efficiently. Your Day-to-Day Work - Build, monitor, and adjust daily and weekly provider schedules. - Act as the primary point of contact for provider schedule coordination. - Assign and manage the annual hospital call schedule, ensuring timely updates and distribution. - Process provider time-off requests and adjust schedules accordingly. - Create provider and non-provider daily patient schedule templates. - Assign and track all scheduling-related tasks, including hospital, office, and administrative duties. - Collaborate with managers to schedule physician meetings and coordinate onboarding for new providers. - Maintain accurate scheduling records in EPIC and Qgenda. Environment and Shift Details This is a full-time, fully remote position operating within a standard office environment, typically Monday through Friday. The role requires frequent communication via phone and email, as well as extensive computer-based work. Candidates must have a reliable home workspace and internet connection. Applicants must reside within Washington State. Experience & Qualifications Must-Haves - High School Diploma or GED. - 2+ years of experience in medical office scheduling or a related field. - Strong proficiency with databases and scheduling systems. - Excellent attention to detail and ability to multitask. Nice-to-Haves - Experience with EPIC and/or Qgenda. - Familiarity with hospital call scheduling and provider coordination. Pay and Benefit Expectations While you’re focused on ensuring seamless provider scheduling, we are focused on taking care of you with benefits such as: - Comprehensive health insurance (with zero-cost premiums). - Dental & vision plans. - FSA/HSA options. - Retirement matching. - Paid vacation & floating holidays. - Mental health support, and more! The pay scale for this position is $22.06 - $39.34, influenced by your experience, skill set, and education. Join our team and play a key role in optimizing provider scheduling and patient care!