Title: National Director of Sales Training & Performance Enablement Location: Remote - Bonita Springs, FL $125,000 ‒ $140,000 Annually Job Description: POSITION SUMMARY Reporting to the Vice President of Learning and Development, with matrix reporting to the Senior Vice President of Sales, the National Director of Sales Training and Performance Enablement partners with Learning & Development and Sales leadership to support the strategy, execution, administration, and evaluation of enterprise-wide sales training programs that maximize sales team effectiveness. This role collaborates with leaders to leverage a variety of learning modalities to onboard new sales team members, deliver ongoing sales skills development, and support performance improvement for underperforming team members. The National Director supports and helps advance sales performance enablement initiatives, including the assessment of sales competencies, selling models, and skill development for both sales professionals and leaders. In close partnership with sales leadership, this role contributes to ongoing training needs assessments and helps drive the design, development, delivery, and evaluation of learning solutions that improve performance outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. - In close partnership with the corporate sales team, field stakeholders, and L&D colleagues, is accountable for the evaluation, design, development, sourcing, delivery/implementation, and continuous improvement of enterprise sales training. - Supports coaching of sales team members to drive individual and team success. - Supports onboarding and training of new community sales team members. - Works closely with instructional design team to ensure training programs meet intended learning objectives and contribute to successful sales team outcomes. - Executes on the delivery of training programs through various channels, including instructor-led sessions, virtual classrooms, webinars, and self-paced online modules. - Will deliver virtual and in-person training programs leveraging proven learning development and delivery standards. - Develops and reports on key training metrics and associated outcomes. SUPERVISORY RESPONSIBILITIES - Provides guidance and oversight across the enterprise to ensure training and development programs are meeting stated learning objectives and supporting key performance indicators in a matrix organization QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Educational Requirements and Experience: - 5+ or more years of sales and sales leadership required. - 3+ or more years of sales training experience in multi-states in a matrix environment. - Bachelor’s degree preferred. Equivalent Sales experience is acceptable. Knowledge, Skills, and Abilities: - Language Ability: - Ability to communicate effectively speaking the primary language of the residents - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals - Ability to write routine reports and correspondence - Mathematical Skills: - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal - Cognitive Demands: - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations - Computer Skills: - Proficiency in computer skills, Microsoft Office and ability to learn new applications - Competencies: - Knowledge of learning content development and delivery methodologies and their application to drive performance. - Understanding and practical experience leveraging a variety of learning modalities. - Exceptional facilitation and training delivery skills. - Excellent interpersonal relations and communication skills. - Must have the ability to plan and carry out responsibilities independently. - Ability to create effective training materials and communicate program details in a manner conducive to learning. - Demonstrated leadership ability to lead projects and programs effectively. ENVIROMENTAL AVAILABILITY - Frequent travel is required - Works primarily indoors in a climate-controlled setting - Possible exposure to chemicals as identified in the MSDS Manual PHYSICAL REQUIREMENTS The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job, the Team Member is regularly required to travel and therefore must be able to walk, stand, and carry up to 50 lbs on a regular basis. The Team Member is frequently required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The Team Member is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception. JOB CODE: 1007035

• Collaborate to develop and implement a consistent sales operating framework across Semios Group business lines, incorporating standard SaaS performance metrics, to support effective pipeline management, forecasting, and revenue performance. • Standardize and implement the core sales process, methodology, language, and operating rhythms used across the sales organization, including opportunity management, pipeline reviews, and forecasting cadences. • Design and lead sales excellence programs including onboarding frameworks, playbooks, and best-practice programs that strengthen selling capabilities across teams. • Partner with people and culture to design and deliver sales training programs. • Collaborate to design and implement sales incentive and compensation programs that drive growth in alignment with company objectives. • Develop CRM standards and data governance practices to ensure high-quality data, strong adoption, and consistent use of systems across sales teams. • Build and maintain reporting frameworks and dashboards that provide leadership with visibility into pipeline health, revenue performance, and key commercial metrics. • Partner with sales leadership to improve forecasting discipline and strengthen pipeline management practices across the organization. • Support annual planning processes, including territory design, segmentation models, quota alignment, and capacity planning. • Define and oversee pipeline development frameworks, including lead qualification standards, handoff processes, and pipeline generation practices to ensure efficient movement from lead generation to sales opportunity. • Identify and implement opportunities to improve sales workflows through process improvements, automation, and improved use of sales systems. • Partner with cross-functional teams, including Marketing, Customer Success, Product, and Finance, to ensure alignment across the customer lifecycle from lead generation through renewal and expansion.

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• Contactar a clientes para fidelizarlos y así retenerlos • Brindándole el beneficio que le ofrece otro operador y cerrar con una venta de renovación o un cambio de plan.