Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: - Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. - Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. - Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: Job Description I. Job Summary By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Director II is responsible for day to day client operations and the planning, development, and implementation of policies, objectives and initiatives for acute and/or physician revenue cycle activities including outsourced vendors, clients and in-house functional areas of Patient Access (including but not limited to Patient Scheduling, Pre-Access/Registration, Registration Admissions, and Financial Counseling), Health Information Management (including but not limited to Site Medical Records management, Release of Information, Transcription), and Patient Financial Services (including but not limited to Billing, Charge Master/Revenue Integrity, Insurance Follow-Up, Customer Service, Cash Posting, Denials Management, Payment Variance, and Collections). This position reviews and implements systematic approaches to maximize revenue and cash flow and to ensure results are consistently delivered. As the face of Ensemble, this person is responsible for forming and nurturing relationships with the client and meeting client performance expectations through influence and direction of client and Ensemble operations. This position is required to communicate organizational values and positive leadership to all associates within the organization. Responsible for <$2B Net Revenue or <10 facilities Under Management. II. Job Competencies Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results. Makes leadership decisions by gathering insights from multiple resources and analyzing data that informs decisions and action. Coaching & Building Talent - Achieves results by exercising influential leadership; empowering the team and providing impactful feedback, instruction, and development (coaching the coach) of their associates. Plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on development and retention of high performers. Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement. Executive Communication and Presence- Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others’ attention (appropriate, impactful, and clear). Acts with utmost professionalism at all times. Build increasing emotional intelligence by actively seeking new ways to grow skills and demonstrate courage and confidence in all leadership interactions. Utilizes business acumen through knowledge and industry changes to understand and improve individual performance, team impact, and organizational results. Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work. Drives results through team engagement on critical priorities, measures progress, and ensures accountability to align performance with strategic goals. Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results. III. Essential Job Functions Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. Client Integration & Strategic Alignment - Defines and establishes strategic direction, priorities, accountabilities, and ongoing quality improvement related to onsite Revenue Cycle operations in conjunction with centralized Revenue Cycle operations leadership. - Conducts client analyses and provides recommendations, requiring strategic innovative thinking skills, and complex cross-functional operations experience. - Creates and maintains onsite operations strategic integration plans with clearly defined objectives, desired outcomes, and timelines of implementation. Performance Management - Oversight of Client operations, including but not limited to: Tracking and presentation of key performance indicators and service level agreements, director oversight to improve operational performance in both the client setting and centralized environments, identification, and overall direction for successful completion of projects. - Monitors and manages cash flow to ensure achievement of client goals as well as proactively manage to SLA requirements - Monitors daily unbilled and drives performance onsite for unbilled management and denials reduction in conjunction with client leaders and departments - Develops/ adheres to specific objectives and performance standards as defined by client and statement of work, including but not limited to, AR aging, denial management and self-pay and POS collections / patient experience improvement. - Responsible for influencing change related to the key functions of Revenue Cycle. - Articulates in writing plans with client deliverables, timelines, and formal tracking process. - Monitors bad debt and identifies process issues/improvements in areas such as registration, upfront collections, Medicaid eligibility - Identifies gaps in client support/performance and proposes solutions (e.g., technology, services) to drive performance improvement Relationship Management - Has strong interpersonal skills and proven ability to build relationships and organization alignment, influence decisions, engage onsite operational teams and drive results. - Participates and leads program level meetings with program stakeholders. - Works closely with CFO and other client leadership to support analysis, reporting and service line development - Acts as Client Revenue Cycle expert and ensures prompt communication of emerging changes related to payer policies, contracting, regulatory updates and compliance requirements - Assists client leadership in understanding back-office metrics, tools, and reports. - Facilitates monthly client meeting to review the revenue cycle operations performance and opportunities for improvement, strategic initiatives, partnership opportunities and escalated client support needs - Provides weekly and monthly standard reports to client leadership. - Promptly escalates operational and/or client concerns to Ensemble leadership Exhibits strong strategic, analytical, project management, communication, and team leadership skills. Willingness to learn new technology, tools, and procedures to address short term and long challenges. Ability to build and maintain relationships with key internal and external stakeholders. Participates in the organization’s continuing reassessment of its growth and operational efficiencies. Communicates effectively while presenting complex information to technical and non-technical audiences. Demonstrates the ability to maintain standards of confidentiality. Understanding of organization context and be able to identify and engage relevant stakeholders to remove barriers. Demonstrates high proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, Outlook, Teams This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. IV. Employment Qualifications Legally Required License / Certification (Ex: MD, RN, LPN, etc.) ONE CERTIFICATION PER FIELD Ensemble Required License / Certification (Ex: CRCR) ONE CERTIFICATION PER FIELD CRCR Or other approved job relevant certification. Desired Work Experience Job Experience People Leadership Experience 5 to 7 Years 3 to 5 Years - Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI. Desired Education Education Level Preferred Area of Study Bachelors Degree or Equivalent Experience Finance / Accounting Other Preferred Knowledge, Skills and Abilities - Demonstrates high proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, Outlook, Teams. - Demonstrates emotional intelligence while recognizing the needs of others. - Ability to coach and develop others. - Uses data to make informed decisions. - Comfortably works with executives at all levels. - Exhibits executive presence. - Achieves results through effective leadership. - Must be able to travel at least 75% of the time. IV. Working Conditions Environment Applicable Requires Long Distance or Air Travel Yes Requires Travel to Various Work Locations by Car Yes General Office Environment or Work From Home Yes Clinical Environment - (Exposure to common hazards present in a healthcare facility including but not limited to; blood and other infectious materials, latex products, physical altercations and verbal abuse, high noise levels, and bright lights) No V. Physical Requirements Physical Demand Task Frequency Lifting/ Carrying 50 lbs or less Rarely Lifting/ Carrying 51 lbs or more Never Push/ Pull 50 lbs or less Rarely Push/ Pull 51 lbs or more Never Stoop, Kneel Never Crawling Never Climbing Never Balance Never Bending Rarely Manual Dexterity ( Hand / Eye Coordination) Frequently Perform Shift Work Never Repetitive Hand / Arm Movement Frequently Work Position Task Frequency Sitting Frequently Walking Occasionally Standing Occasionally Ensemble Health Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all of our associates. Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 - Innovation - Work-Life Flexibility - Leadership - Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: - Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. - Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: - Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. - Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. - Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: I. Job Summary By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Director II is responsible for day to day client operations and the planning, development, and implementation of policies, objectives and initiatives for acute and/or physician revenue cycle activities including outsourced vendors, clients and in-house functional areas of Patient Access (including but not limited to Patient Scheduling, Pre-Access/Registration, Registration Admissions, and Financial Counseling), Health Information Management (including but not limited to Site Medical Records management, Release of Information, Transcription), and Patient Financial Services (including but not limited to Billing, Charge Master/Revenue Integrity, Insurance Follow-Up, Customer Service, Cash Posting, Denials Management, Payment Variance, and Collections). This position reviews and implements systematic approaches to maximize revenue and cash flow and to ensure results are consistently delivered. As the face of Ensemble, this person is responsible for forming and nurturing relationships with the client and meeting client performance expectations through influence and direction of client and Ensemble operations. This position is required to communicate organizational values and positive leadership to all associates within the organization. Responsible for <$2B Net Revenue or <10 facilities Under Management. II. Job Competencies Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results. Makes leadership decisions by gathering insights from multiple resources and analyzing data that informs decisions and action. Coaching & Building Talent - Achieves results by exercising influential leadership; empowering the team and providing impactful feedback, instruction, and development (coaching the coach) of their associates. Plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on development and retention of high performers. Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement. Executive Communication and Presence- Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others’ attention (appropriate, impactful, and clear). Acts with utmost professionalism at all times. Build increasing emotional intelligence by actively seeking new ways to grow skills and demonstrate courage and confidence in all leadership interactions. Utilizes business acumen through knowledge and industry changes to understand and improve individual performance, team impact, and organizational results. Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work. Drives results through team engagement on critical priorities, measures progress, and ensures accountability to align performance with strategic goals. Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results. III. Essential Job Functions Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. Client Integration & Strategic Alignment - Defines and establishes strategic direction, priorities, accountabilities, and ongoing quality improvement related to onsite Revenue Cycle operations in conjunction with centralized Revenue Cycle operations leadership. - Conducts client analyses and provides recommendations, requiring strategic innovative thinking skills, and complex cross-functional operations experience. - Creates and maintains onsite operations strategic integration plans with clearly defined objectives, desired outcomes, and timelines of implementation. Performance Management - Oversight of Client operations, including but not limited to: Tracking and presentation of key performance indicators and service level agreements, director oversight to improve operational performance in both the client setting and centralized environments, identification, and overall direction for successful completion of projects. - Monitors and manages cash flow to ensure achievement of client goals as well as proactively manage to SLA requirements - Monitors daily unbilled and drives performance onsite for unbilled management and denials reduction in conjunction with client leaders and departments - Develops/ adheres to specific objectives and performance standards as defined by client and statement of work, including but not limited to, AR aging, denial management and self-pay and POS collections / patient experience improvement. - Responsible for influencing change related to the key functions of Revenue Cycle. - Articulates in writing plans with client deliverables, timelines, and formal tracking process. - Monitors bad debt and identifies process issues/improvements in areas such as registration, upfront collections, Medicaid eligibility - Identifies gaps in client support/performance and proposes solutions (e.g., technology, services) to drive performance improvement Relationship Management - Has strong interpersonal skills and proven ability to build relationships and organization alignment, influence decisions, engage onsite operational teams and drive results. - Participates and leads program level meetings with program stakeholders. - Works closely with CFO and other client leadership to support analysis, reporting and service line development - Acts as Client Revenue Cycle expert and ensures prompt communication of emerging changes related to payer policies, contracting, regulatory updates and compliance requirements - Assists client leadership in understanding back-office metrics, tools, and reports. - Facilitates monthly client meeting to review the revenue cycle operations performance and opportunities for improvement, strategic initiatives, partnership opportunities and escalated client support needs - Provides weekly and monthly standard reports to client leadership. - Promptly escalates operational and/or client concerns to Ensemble leadership Exhibits strong strategic, analytical, project management, communication, and team leadership skills. Willingness to learn new technology, tools, and procedures to address short term and long challenges. Ability to build and maintain relationships with key internal and external stakeholders. Participates in the organization’s continuing reassessment of its growth and operational efficiencies. Communicates effectively while presenting complex information to technical and non-technical audiences. Demonstrates the ability to maintain standards of confidentiality. Understanding of organization context and be able to identify and engage relevant stakeholders to remove barriers. Demonstrates high proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, Outlook, Teams This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. IV. Employment Qualifications Legally Required License / Certification (Ex: MD, RN, LPN, etc.) ONE CERTIFICATION PER FIELD Ensemble Required License / Certification (Ex: CRCR) ONE CERTIFICATION PER FIELD CRCR Or other approved job relevant certification. Desired Work Experience Job Experience People Leadership Experience 5 to 7 Years 3 to 5 Years - Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI. Desired Education Education Level Preferred Area of Study Bachelors Degree or Equivalent Experience Finance / Accounting Other Preferred Knowledge, Skills and Abilities - Demonstrates high proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, Outlook, Teams. - Demonstrates emotional intelligence while recognizing the needs of others. - Ability to coach and develop others. - Uses data to make informed decisions. - Comfortably works with executives at all levels. - Exhibits executive presence. - Achieves results through effective leadership. - Must be able to travel at least 75% of the time. IV. Working Conditions Environment Applicable Requires Long Distance or Air Travel Yes Requires Travel to Various Work Locations by Car Yes General Office Environment or Work From Home Yes Clinical Environment - (Exposure to common hazards present in a healthcare facility including but not limited to; blood and other infectious materials, latex products, physical altercations and verbal abuse, high noise levels, and bright lights) No V. Physical Requirements Physical Demand Task Frequency Lifting/ Carrying 50 lbs or less Rarely Lifting/ Carrying 51 lbs or more Never Push/ Pull 50 lbs or less Rarely Push/ Pull 51 lbs or more Never Stoop, Kneel Never Crawling Never Climbing Never Balance Never Bending Rarely Manual Dexterity ( Hand / Eye Coordination) Frequently Perform Shift Work Never Repetitive Hand / Arm Movement Frequently Work Position Task Frequency Sitting Frequently Walking Occasionally Standing Occasionally Ensemble Health Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all of our associates. Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 - Innovation - Work-Life Flexibility - Leadership - Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: - Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. - Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble

• Actively manage a portfolio of state, local, and federal government client engagements and consulting staff, ensuring all contractual targets and deliverables are met • Strategize with consultant teams on project approach, facilitate communications, and manage risk across active engagements with state health and human services agencies • Drive quality and standards of work product; ensure superior engagement quality tailored to state health and human services technology-specific challenges such as infrastructure modernization, operational efficiency, and regulatory compliance. • Maintain strong relationships with executives at state health and human services departments, including agency, division, branch, and program levels. • Develop and instill best practices across consulting engagements. • Maintain and promote compliance with contractual, regulatory, and internal policy requirements specific to state programs and initiatives. • Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters. • Serve as a trusted advisor to health and human services agency staff, including Medicaid Directors and other health and human services leadership. • Serve as a thought leader in the state health and human services agency consulting domain and assist in building the Guidehouse brand. • Leverage the firm’s existing relationships to expand client relationships and develop new opportunities. • Serve as the lead executive for new business opportunities, focusing on system modernization, digital transformation, and operational improvements with a specific focus on Medicaid. • Serve as a content expert for client challenges, including funding strategies, technology integration, state and federal legislative engagement, reporting, provider oversight, and process optimization. • Be personally engaged in and accountable for growing the consulting practice at a rate of $5M+ in annual new business for the firm. • Direct line management for consultants assigned to state and local government health and human services client engagements. • Career development, advocacy for, recruitment of, and retention of members of the consulting team. • Training and onboarding of new consultants with a focus on state health and human services specific skills and expertise. • Contribute to the development of a positive and performance-oriented culture across the practice.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Director, AI Innovation and Partnerships will play a senior leadership role at the intersection of artificial intelligence, clinical translation, innovation strategy, and commercialization across Mass General Brigham. This individual will serve as a primary strategic liaison between Mass General Brigham AI and Mass General Brigham Innovation, helping to identify, evaluate, prioritize, and advance high-potential AI-enabled technologies, programs, and partnerships from early concept through validation, deployment, and commercialization. Working closely with faculty, clinicians, researchers, operational leaders, industry collaborators, and institutional stakeholders, the Director will help build and manage a robust innovation pipeline for AI across the system. The role will support the development of commercialization pathways for internally generated innovations and help align translational activities with institutional priorities in clinical care, operations, research, and growth. General Overview Mass General Brigham is committed to advancing clinically meaningful AI and digital innovation through close collaboration across research, care delivery, operations, and industry. The Director, AI Innovation and Partnerships will help accelerate this work by building strong interfaces between MGB Center for AI Research and MGB Innovation, ensuring that promising AI opportunities are assessed rigorously, advanced thoughtfully, and positioned for meaningful institutional and market impact. Principal Duties and Responsibilities • Lead the Center’s innovation, translation, and partnership strategy for AI-enabled technologies, programs, and initiatives. • Serve as a primary strategic and operational liaison between MGB Center for AI and MGB Innovation to strengthen alignment across innovation sourcing, diligence, commercialization planning, and external engagement. • Identify, evaluate, and advance promising AI opportunities from concept through pilot, validation, deployment, commercialization, and broader institutional adoption. • Build and maintain strong relationships with internal and external stakeholders, including investigators, clinicians, operational leaders, hospital leadership, industry collaborators, investors, and strategic partners. • Partner closely with Mass General Brigham Innovation and other relevant institutional offices to develop and execute commercialization pathways for Center-originated innovations, including licensing, venture creation, sponsored partnerships, co-development structures, and other translational mechanisms. • Help create and oversee processes for innovation intake, prioritization, feasibility assessment, and decision-making across AI translational initiatives. • Support market and strategic assessment of emerging AI opportunities, including clinical relevance, operational fit, technical feasibility, business potential, and institutional alignment. • Facilitate coordination with Mass General Brigham Innovation on invention disclosure, market evaluation, partnering strategy, transaction support, intellectual property positioning, and downstream translation planning. • Support the development of a strong innovation pipeline by working with faculty, trainees, and staff to identify promising technologies and translational opportunities across the Mass General Brigham ecosystem. • Represent MGB Center for AI Research in discussions involving innovation strategy, external partnerships, translational growth opportunities, and commercialization planning. • Collaborate with Center leadership on long-range strategy, program development, external visibility, and the expansion of AI translational capabilities across the enterprise. • Help structure and manage strategic relationships with external companies, including early-stage ventures, established industry partners, funders, and other innovation ecosystem participants. • Work with clinical, technical, operational, and administrative stakeholders to align innovation efforts with real-world implementation pathways and enterprise priorities. • Contribute to the design of internal programs, governance mechanisms, and operating models that improve the efficiency, rigor, and scalability of AI innovation and translation efforts. • Monitor the progress of innovation and partnership initiatives, identify barriers to advancement, and help drive timely execution and informed decision-making. • Contribute to a culture of excellence, rigor, speed, collaboration, and execution across MGB AI and its interface with MGB Innovation. Supervisory and Leadership Responsibilities • May supervise or help coordinate the work of project managers, analysts, program staff, or other personnel supporting innovation and partnership activities. • May lead cross-functional teams and working groups organized around strategic innovation priorities, partnership opportunities, or translational initiatives. • Will be expected to provide leadership through influence, coordination, prioritization, and execution in a matrixed environment. Qualifications Education - Bachelor’s degree required. - Advanced degree strongly preferred, including MD, PhD, MBA, MPH, MS, JD, or related graduate training relevant to healthcare, life sciences, engineering, business, or innovation management. Experience - 8 - 10+ years of progressively responsible experience in healthcare innovation, digital health, AI/ML translation, business development, commercialization, venture strategy, product strategy, academic medicine, or a related field required. - 8 - 10+ years of experience in academic medical centers, integrated delivery systems, digital health organizations, venture-backed companies, technology transfer environments, or healthcare innovation groups strongly preferred. - Demonstrated experience working across multidisciplinary environments involving clinicians, researchers, technical teams, and administrative or business stakeholders. - Experience evaluating and advancing innovation opportunities from early concept through validation, strategic partnership, implementation, or commercialization. - Experience engaging with external partners, including industry collaborators, investors, startups, health systems, or strategic counterparties. Preferred Qualifications - Advanced experience in AI-enabled healthcare technologies, digital product strategy, or clinical AI deployment. - Experience interfacing with innovation, technology transfer, or business development functions in a large academic or healthcare institution. - Experience supporting or leading commercialization strategy for internally developed healthcare technologies. - Familiarity with the regulatory, operational, and implementation challenges associated with AI tools in healthcare settings. - Experience with partnership development involving life sciences, healthcare technology, software, data, or platform companies. - Demonstrated success in building durable relationships across research, clinical, and business constituencies. Knowledge, Skills and Abilities - Strong understanding of the AI and digital health innovation lifecycle, including opportunity assessment, translational development, implementation considerations, and commercialization pathways. - Strong strategic thinking and analytical skills, with the ability to assess complex opportunities across scientific, operational, clinical, and market dimensions. - Excellent interpersonal and relationship-management skills, including the ability to influence across highly matrixed environments. - Strong executive communication skills, including the ability to synthesize complex information clearly for senior institutional leaders and external stakeholders. - Demonstrated ability to lead cross-functional initiatives involving ambiguity, multiple stakeholders, and competing priorities. - Familiarity with healthcare innovation structures such as licensing, venture creation, sponsored partnerships, co-development arrangements, and related translational models. - Working knowledge of issues relevant to healthcare AI translation, including implementation, adoption, governance, validation, and commercialization considerations. - Strong organizational skills and the ability to manage multiple strategic workstreams simultaneously. - High degree of professionalism, judgment, discretion, and attention to detail. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $161,657.60 - $235,154.40/Annual Grade 10 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.