• Pre-sales - assistance in qualifying sales leads from a technical standpoint. • Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration. • Conversant with networking applications and solutions. • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues. • Provide assistance to identify customers with post-sales training.

• Administer and support the McLeod Software platform, including LoadMaster and/or PowerBroker, Ancillary and API program integration • Configure and maintain system settings such as rating, customer contracts, carrier profiles, dispatch workflows, and settlement rules • Manage order lifecycle processes including order entry, dispatch, tracking, invoicing, and driver/carrier settlement • Troubleshoot system issues, data discrepancies, and user-reported problems; coordinate with McLeod support as needed • Lead or support system enhancements, upgrades, and module implementations (e.g., EDI, document imaging, mobile/ELD integrations) • Oversee EDI/API integrations with customers, carriers, and third-party platforms (visibility tools, telematics, etc.) • Partner with operations, accounting, and customer service teams to optimize workflows and improve system utilization • Develop reporting and dashboards using McLeod tools, SQL, or BI platforms • Maintain data integrity across customers, carriers, rates, and financial transaction • Create and maintain SOPs, system documentation, and user training materials • Train new users and provide ongoing support to maximize adoption and efficiency

• Own and deliver portfolio-level financial analysis for Clinical Solutions departments, including budget health, forecast accuracy, margin performance, and risk identification. • Lead project financial oversight across the full project lifecycle, from award through closeout, ensuring adherence to financial best practices and internal controls. • Perform variance analysis (actuals vs. forecast vs. budget) to identify drivers of change, scope creep, and emerging risks. • Partner with project finance teams to ensure consistency and integrity of project-level data feeding portfolio reporting. • Support and enhance departmental forecasting and planning processes using clear, supportable assumptions. • Monitor budget consumption, earned value indicators, and change order impacts across portfolios. • Provide forward-looking insights to support proactive financial decision-making by operational leadership. • Contribute to the continuous improvement of financial processes, controls, and reporting standards. • Develop and maintain trial operations KPIs and measures that link operational performance to financial outcomes (e.g., enrollment pace vs. burn, milestone progress vs. revenue, site activity vs. cost). • Leverage Excel and Power BI to create scalable dashboards and analyses that support portfolio governance and executive review. • Translate complex financial and operational data into clear, actionable insights for non-finance stakeholders. • Act as a trusted finance partner to Clinical Solutions department heads, supporting planning, performance reviews, and strategic initiatives. • Prepare and deliver high-quality presentations and executive-ready materials summarizing portfolio performance, risks, and recommendations. • Support ad hoc analyses and special projects requested by Finance leadership, Clinical Operations leadership, or executive management. • Collaborate closely with Project Management, Clinical Operations, Data Management, and Finance teams to ensure alignment between operational execution and financial reporting.

• Lead end-to-end mechanical and electrical design of modular data center systems, including structural enclosures, power distribution, cooling infrastructure, and IT hardware integration. • Define system architecture trade-offs across density, thermal performance, reliability, and cost. • Develop and own detailed design specifications, BOMs, and engineering drawings. • Architect rack-level and pod-level IT layouts for high-density GPU and CPU compute deployments. • Specify and validate server, networking, storage, and power hardware configurations in collaboration with hyperscale and neocloud customers. • Ensure designs meet evolving requirements for AI/ML workloads, including high power density (40–100+ kW per rack) and advanced cooling compatibility (liquid, immersion, rear-door). • Build and validate CFD and thermal models to predict and optimize airflow, cooling performance, and PUE across a range of operating conditions. • Develop power distribution models covering UPS, PDU, busway, and generator integration. • Use simulation tools to iterate designs rapidly before physical prototyping. • Partner with internal and contract manufacturers and suppliers to translate designs into manufacturable, scalable products. • Define DFM (Design for Manufacturability) and DFA (Design for Assembly) requirements. • Lead design reviews, tolerance analyses, and factory acceptance testing protocols. • Manage engineering change processes and maintain design documentation through the product lifecycle. • Collaborate with energy, controls, and software teams to integrate data center systems with Exowatt's P3 solar and storage platform. • Serve as a technical lead and mentor to junior engineers on the team. • Engage directly with customers and partners on design requirements, site adaptations, and deployment planning.