Our higher education SIS, ERP, cloud, and analytics solutions drive digital transformation and enable student success.
Account Manager
Location
New York
Posted
38 days ago
Salary
$50K - $55K / year
Seniority
Lead
Job Description
Account Manager
Jenzabar
As an Account Manager, you’ll manage the daily workflow and be the bridge between our internal teams and our partner institutions. Working closely with our Strategists, you will oversee contracted campaigns from kickoff to completion. Your proactive support will be essential to ensuring client satisfaction and driving long-term retention. Essential Tasks - Production Schedule Management: Develop comprehensive production schedules and continually monitor progress against milestones. - Task Coordination: Input and follow up on all project related tasks in for internal team leads following the project schedule. - Stakeholder Management: Act as the primary point of contact for our clients and internal teams. Provide regular updates, maintain all pending items and ensure feedback is received and executed correctly. - Quality Control: Review all projects before passing to a client to ensure it meets the project goals, client expectations, and are error free. - Budget Oversight: Review digital marketing plans to ensure they are spending accurately and are within budget. Request hour allocation and ensure all projects remain profitable. - Meeting Facilitation: Maintain all meeting agendas (both internally and externally). Provide detailed note taking during all meetings for reference and follow up. - Production Oversight: Manage communications and relationships with vendors on any physical deliverables. Route proofs and edits between the Spark451 team and the vendor. - Other duties as assigned Preferred Skills and Experience - 2+ years of relevant professional experience (Higher Education adjacent background preferred). - Bachelor's Degree in a related field. - Proficiency in Microsoft Office Suite, specifically Word and PowerPoint. - Expert interpersonal communication skills, with a proven ability to manage client expectations and maintain professional rapport across various stakeholders. - Exceptional organizational skills and a meticulous attention to detail. - Proven ability to handle confidential information with discretion while working with a high level of autonomy. - A collaborative mindset paired with the ability to execute tasks independently to meet deadlines. - Self-motivated learner with the drive to take initiative and master new processes quickly. The pay range for this position is $50,000-55,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.
Benefits
- Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, PTO, Paid Parental Leave, Paid Holidays, Short Term Disability, Long Term Disability, 401K, Educational Assistance
- Jenzabar does not discriminate in employment opportunities or practices on the basis of race, color, sex, gender, gender identity, pregnancy, childbirth and related medical conditions, genetics, genetic markers and carrier status, creed, religion, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, military service, veteran status, or any other status protected by state and federal laws.
- Please Note: Jenzabar does not sponsor applicants for work visas.
- Electronic Monitoring Notice: Job applicants are advised that Jenzabar reserves the right to monitor, access, review, and disclose electronic activity conducted on Company‑owned devices, networks, and systems, as well as activity involving Jenzabar applications or accounts accessed on personal devices. Monitoring may include email, messaging, internet usage, files, applications, and other electronic communications or data, and is performed for security, compliance, and operational purposes.
Related Guides
Related Job Pages
More Account Manager Jobs
Title: Head of Art Location: Anywhere in the world We are seeking a strategically minded business leader to own and grow our global Art Services line of business. This role is responsible for ensuring the successful conversion of sales opportunities into signed, executable business, while building the organizational structure, teams, and delivery models required to scale sustainably. Working in close partnership with the Global Art Director, this leader will balance commercial goals, operational execution, and long-term strategy. They will act as the primary bridge between sales, Art/Codev leadership, production, and delivery, ensuring that client opportunities are not only won, but delivered with excellence, predictability, and profitability. Key Responsibilities: · Own the commercial success of the Art Delivery line of business at global level, including revenue growth, margin targets, and long-term scalability. · Partner closely with the sales team to evaluate, shape, and close new business opportunities, ensuring they are structured for successful delivery. · Participate in client-facing discussions to define scope, pricing models, delivery strategies, and long-term partnership potential. · Ensure that signed deals align with operational capabilities, artistic standards, and strategic goals. · Define and execute a forward-looking strategy for the art business, including service offerings, capacity planning, and market positioning. · Identify opportunities for new capabilities, delivery models, tools, or geographic expansion. · Build new teams in growth regions · Support, grow and mentor current teams · Stay informed on industry trends in game art production, outsourcing, and co-development to inform business decisions. · Design, organize, and deploy cross-functional delivery teams, along with the Global Art Director, to meet client needs effectively and efficiently. · Establish scalable structures, workflows, and resource models in partnership with production and art/codev leadership. · Ensure clarity of roles, responsibilities, and accountability across the delivery organization. · Act as an escalation point for delivery or resourcing challenges, driving solutions that protect client relationships and business outcomes. · Build trusted relationships with key clients as a business and delivery leader. · Ensure consistent communication and alignment between internal teams and external partners. · Represent the Art Services business internally, providing clear reporting on performance, risks, and opportunities.
Title: Head of Art Location: Anywhere in the world We are seeking a strategically minded business leader to own and grow our global Art Services line of business. This role is responsible for ensuring the successful conversion of sales opportunities into signed, executable business, while building the organizational structure, teams, and delivery models required to scale sustainably. Working in close partnership with the Global Art Director, this leader will balance commercial goals, operational execution, and long-term strategy. They will act as the primary bridge between sales, Art/Codev leadership, production, and delivery, ensuring that client opportunities are not only won, but delivered with excellence, predictability, and profitability. Key Responsibilities: · Own the commercial success of the Art Delivery line of business at global level, including revenue growth, margin targets, and long-term scalability. · Partner closely with the sales team to evaluate, shape, and close new business opportunities, ensuring they are structured for successful delivery. · Participate in client-facing discussions to define scope, pricing models, delivery strategies, and long-term partnership potential. · Ensure that signed deals align with operational capabilities, artistic standards, and strategic goals. · Define and execute a forward-looking strategy for the art business, including service offerings, capacity planning, and market positioning. · Identify opportunities for new capabilities, delivery models, tools, or geographic expansion. · Build new teams in growth regions · Support, grow and mentor current teams · Stay informed on industry trends in game art production, outsourcing, and co-development to inform business decisions. · Design, organize, and deploy cross-functional delivery teams, along with the Global Art Director, to meet client needs effectively and efficiently. · Establish scalable structures, workflows, and resource models in partnership with production and art/codev leadership. · Ensure clarity of roles, responsibilities, and accountability across the delivery organization. · Act as an escalation point for delivery or resourcing challenges, driving solutions that protect client relationships and business outcomes. · Build trusted relationships with key clients as a business and delivery leader. · Ensure consistent communication and alignment between internal teams and external partners. · Represent the Art Services business internally, providing clear reporting on performance, risks, and opportunities.
Title: Head of Art Location: Anywhere in the world We are seeking a strategically minded business leader to own and grow our global Art Services line of business. This role is responsible for ensuring the successful conversion of sales opportunities into signed, executable business, while building the organizational structure, teams, and delivery models required to scale sustainably. Working in close partnership with the Global Art Director, this leader will balance commercial goals, operational execution, and long-term strategy. They will act as the primary bridge between sales, Art/Codev leadership, production, and delivery, ensuring that client opportunities are not only won, but delivered with excellence, predictability, and profitability. Key Responsibilities: · Own the commercial success of the Art Delivery line of business at global level, including revenue growth, margin targets, and long-term scalability. · Partner closely with the sales team to evaluate, shape, and close new business opportunities, ensuring they are structured for successful delivery. · Participate in client-facing discussions to define scope, pricing models, delivery strategies, and long-term partnership potential. · Ensure that signed deals align with operational capabilities, artistic standards, and strategic goals. · Define and execute a forward-looking strategy for the art business, including service offerings, capacity planning, and market positioning. · Identify opportunities for new capabilities, delivery models, tools, or geographic expansion. · Build new teams in growth regions · Support, grow and mentor current teams · Stay informed on industry trends in game art production, outsourcing, and co-development to inform business decisions. · Design, organize, and deploy cross-functional delivery teams, along with the Global Art Director, to meet client needs effectively and efficiently. · Establish scalable structures, workflows, and resource models in partnership with production and art/codev leadership. · Ensure clarity of roles, responsibilities, and accountability across the delivery organization. · Act as an escalation point for delivery or resourcing challenges, driving solutions that protect client relationships and business outcomes. · Build trusted relationships with key clients as a business and delivery leader. · Ensure consistent communication and alignment between internal teams and external partners. · Represent the Art Services business internally, providing clear reporting on performance, risks, and opportunities.
Title: Head of Art Location: Anywhere in the world We are seeking a strategically minded business leader to own and grow our global Art Services line of business. This role is responsible for ensuring the successful conversion of sales opportunities into signed, executable business, while building the organizational structure, teams, and delivery models required to scale sustainably. Working in close partnership with the Global Art Director, this leader will balance commercial goals, operational execution, and long-term strategy. They will act as the primary bridge between sales, Art/Codev leadership, production, and delivery, ensuring that client opportunities are not only won, but delivered with excellence, predictability, and profitability. Key Responsibilities: · Own the commercial success of the Art Delivery line of business at global level, including revenue growth, margin targets, and long-term scalability. · Partner closely with the sales team to evaluate, shape, and close new business opportunities, ensuring they are structured for successful delivery. · Participate in client-facing discussions to define scope, pricing models, delivery strategies, and long-term partnership potential. · Ensure that signed deals align with operational capabilities, artistic standards, and strategic goals. · Define and execute a forward-looking strategy for the art business, including service offerings, capacity planning, and market positioning. · Identify opportunities for new capabilities, delivery models, tools, or geographic expansion. · Build new teams in growth regions · Support, grow and mentor current teams · Stay informed on industry trends in game art production, outsourcing, and co-development to inform business decisions. · Design, organize, and deploy cross-functional delivery teams, along with the Global Art Director, to meet client needs effectively and efficiently. · Establish scalable structures, workflows, and resource models in partnership with production and art/codev leadership. · Ensure clarity of roles, responsibilities, and accountability across the delivery organization. · Act as an escalation point for delivery or resourcing challenges, driving solutions that protect client relationships and business outcomes. · Build trusted relationships with key clients as a business and delivery leader. · Ensure consistent communication and alignment between internal teams and external partners. · Represent the Art Services business internally, providing clear reporting on performance, risks, and opportunities.
