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Wave HQ logo
Wave HQ

Join a team of career go-getters with heart who are building for small business

Risk Analyst

RiskRiskFull TimeRemoteMid LevelTeam 201-500Since 2010H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

42 days ago

Salary

$60K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Risk Analyst

Wave HQ

• Performing complex fraud investigations using a wide variety of data in order to accept, reject or refer transactions for further investigation. You're a self-proclaimed (risk) detective! • Assessing the chargeback risk of each business and working directly with small business owners to establish good business practices to protect themselves against disputes. • Demonstrating strong attention to detail in minimizing fraudulent activities, identifying risk exposure, and determining regulatory or compliance violations. • Looking for opportunities to improve the way we currently work to support efficiencies and process improvements.

Job Requirements

  • 2+ years of merchant underwriting/adjudicating experience working in a payments or fintech space.
  • Strong credit risk experience with the ability to identify high-risk businesses.
  • A thorough understanding of best practices for preventing service-related chargebacks, and experience in improving policies and operations within a fast-paced environment.
  • Fraud and/or compliance risk experience, preferably having worked in monitoring accounts and transactions to identify fraudulent behaviour in online businesses.
  • Experience working with rule-based fraud detection tools and a willingness to apply these skills using both internal and third-party tools.
  • The ability to manage relationships with our small business owners, using your excellent communication skills to do so.
  • You can ask “the right questions” when probing for critical information from a customer and deliver not-so-great news in a way that they are still left feeling great about Wave.
  • You are resourceful - you know where to dig up relevant, real-world information and understand “the big picture” before making decisions.

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