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Senior Executive Assistant
Location
Colombia
Posted
86 days ago
Salary
$1.8K - $2.2K / month
Seniority
Senior
Job Description
Senior Executive Assistant
Agent
• Manage executive calendar, email, and daily administrative workflows • Ensure all assigned tasks are completed without repeated follow-ups • Provide daily updates confirming task completion and status • Convert ideas, discussions, and priorities into structured plans, checklists, and timelines • Own projects from ideation through execution and completion • Build and maintain scalable operational systems and documentation • Review contracts for accuracy and ensure proper uploads (24–48 hour turnaround SLA) • Manage transaction coordination using SkySlope • Support CRM workflows using BoldTrail • Maintain compliance-ready documentation and audit trails • Support agents with technical troubleshooting and system guidance • Assist with onboarding documentation and training materials • Maintain and update structured onboarding and operational checklists • Ensure smooth handoffs between processes and team members • Provide clear, structured updates on ongoing tasks and initiatives • Prepare weekly coaching call materials and agent performance summaries • Track agent metrics and assist in monthly performance reporting • Escalate issues proactively when blockers arise • Identify and flag promising leads for follow-up • Perform initial outreach where needed (non-closing role) • Ensure timely routing of leads to leadership for follow-up • Manage social media updates and agent recognition posts • Support retention efforts through communication and engagement initiatives
Job Requirements
- 5+ years of experience as an Executive Assistant, Operations Coordinator, or similar role
- Fluent English (strong comprehension required — not just conversational fluency)
- Experience with CRMs or transaction systems (BoldTrail, SkySlope, or similar)
- Proven ability to work independently with minimal supervision
- Strong organizational and project management skills
- High attention to detail and strong follow-through
- Comfortable working in fast-paced, evolving environments
- Strong written and verbal communication skills
- Ability to work across US time zones (Central Time preferred alignment)
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