• Design, build, and iterate on high-quality Power BI reports and dashboards at scale • Translate business requirements into intuitive, user-friendly visualizations • Develop and leverage semantic models to support reporting needs • Build reporting solutions against Snowflake data and optimize performance for high-usage scenarios • Implement row-level security (RLS) and contribute to scalable, governed data access patterns • Assist in establishing deployment pipelines and promotion processes across development, testing, and production environments • Help define and implement best practices for report development, organization, and governance • Build and support automation workflows to replicate legacy reporting processes (e.g., scheduled delivery, data blending) • Partner closely with client teams through collaborative working sessions and knowledge sharing • Contribute to documentation, reusable patterns, and migration playbooks to support long-term client self-sufficiency

About the role - As a Bodily Injury Liability Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are - Highly motivated and growth-oriented, impactful and influential - Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication. - Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles. - Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics. - Passionate - Claims professional who cares about their team, the customer, and their experience - Empathetic leader - You exercise empathy and patience towards everyone you interact with - Sense of urgency - at all times. That does not mean working at all hours - Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems - Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts. - Problem solver - You have the ability to take a ‘deep dive’ into the details of the business while staying focused on the big picture. - Anti-status quo - You don’t just wish things were done differently; you act on it - Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process. - And did we mention a sense of humor? Claims are hard enough as it is! What we need We need you to do all the things typical to the role: - Flexibility - you will need to be able to switch from claims handling to coaching and feedback - Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment’s notice - Be consistently dependable in achieving or exceeding goals and overcoming obstacles - Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery - Align team with client and customer expectations of the claims process - Serve as a resource for escalated claims - Foster a positive work environment, promote teamwork, and encourage professional growth and development - Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team - Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation Job Duties: - Serve as backup/ leader when the Manager/Director is out of office - Responsible for initial onboarding tasks/ access and new hire cultural immersion - SME for first-line questions, escalations, roundtable discussions - Increased reserve and payment authority with the ability to assist with moderate reviews - Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees - Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset Requirements - 5+ years of insurance trucking claims experience with bodily injury and property damage experience - Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license - 3+ years of trucking claims leadership experience with a preference for experience managing in a remote environment - Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes - Demonstrated commitment to quality, accuracy, and attention to detail - Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information Benefits - Generous health-insurance package with nationwide coverage, vision, & dental - 401(k) retirement plan with employer matching - Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! - Generous family leave policy after 8 months of continuous work - Work from anywhere to facilitate your work life balance - Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will - Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role - Work toward reducing and eliminating all the administrative work from an adjuster role - Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Role Description We are looking for a Business Intelligence Developer to create and manage BI and analytics solutions that turn data into knowledge. In this role, you should have a background in data and business analysis. You should be analytical and an excellent communicator. If you also have a business acumen and problem-solving aptitude, we’d like to meet you. You will enhance our business intelligence system to help us make better decisions. - Translate business needs to technical specifications. - Design, build and deploy BI solutions (e.g. reporting tools). - Maintain and support data analytics platforms (e.g. MicroStrategy). - Create tools to store data (e.g. OLAP cubes). - Conduct unit testing and troubleshooting. - Evaluate and improve existing BI systems. - Collaborate with teams to integrate systems. - Develop and execute database queries and conduct analyses. - Create visualizations and reports for requested projects. - Develop and update technical documentation. Qualifications - Proven experience as a BI Developer or Data Scientist. - Industry experience is preferred. - Background in data warehouse design (e.g. dimensional modelling) and data mining. - In-depth understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework. - Familiarity with BI technologies (e.g. Microsoft Power BI, Oracle BI). - Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS). - Proven abilities to take initiative and be innovative. - Analytical mind with a problem-solving aptitude. - BSc/BA in Computer Science, Engineering or a relevant field. Requirements - Requires working from detailed instructions and occasional independent decision-making. - Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals. Benefits - Opportunities for providers over the age of 18 and, by law, over the age of 21 for any tasks serving liquor. - Build your future with a secure & safe platform. - Be your own boss by choosing the TASKS that best suit your schedules. - Build your income to help increase your revenue. - Book tasks that are within a 15-mile radius. - Health & well-being of clients and providers are our highest priorities.

• Develop interactive and visually compelling Power BI reports, dashboards, and visualizations based on business requirements; • Design and manage ETL processes to transform data from various sources into Power BI, ensuring data quality and consistency; • Optimize report performance through proper data model design, query optimization, and report configuration; • Work with business stakeholders to understand requirements, gather feedback, and iteratively enhance reports and dashboards; • Integrate data from multiple sources, including databases, cloud services, and third-party APIs, ensuring seamless data connectivity; • Create documentation for data models, processes, and reports; • Address any issues related to data accuracy, visualizations, and report performance.