• Codes and abstracts professional fee hospital services performed by SLPG physicians from medical records according to ICD-9/ICD-10, CPT-4, HCPCS II, and CMS guidelines. • Maintains a 95% coding accuracy rate as measured through quality reviews. • Conducts educational sessions to the medical staff for coding and documentation compliance. • Performs data entry of abstracted physician information into specialty-specific databases.

• Responsible for successfully coding all cases to the highest level of accuracy. • Ensure quality and productivity standards are met. • Escalate coding issues with the Coding Supervisor. • Review chart documentation for accuracy and completeness. • Communicate with Claims Resolution Specialists and Business Office staff. • Demonstrate knowledge of CPT, HCPCS, modifiers, diagnosis codes, and medical terminology. • Collaborate with providers to obtain complete documentation to support coding. • Monitor compliance with policies and procedures. • Identify process opportunity trends and recommend improvements. • Maintain current knowledge of coding guidelines and relevant regulations. • Participate in special projects, personal development training, and cross-training.

• Analyze billing, claims, and payment data to identify trends, irregularities, and denial patterns • Investigate root causes of denied/underpaid claims, including policy discrepancies and documentation gaps • Recommend and implement corrective actions to prevent future denials and improve collections • Collaborate with billing, coding, and reimbursement teams to strengthen process accuracy and compliance • Independently troubleshoot issues with minimal oversight—self-starter mindset required • Create reports and dashboards using advanced Excel skills to support revenue recovery and operational insights • Apply quality assurance principles to ensure accuracy, integrity, and compliance across billing workflows

• Under the direct supervision of the Revenue Cycle Supervisor, the Revenue Cycle Coordinator serves as a key support role within the billing department. • This position contributes to claim processing, denial resolution, insurance follow-up, and patient invoicing. • It also plays a critical role in handling communication across billing channels, including emails, phone calls, and chat messages, with an emphasis on timely and professional follow-through. • The Coordinator leverages prior billing experience to help maintain accuracy, efficiency, and responsiveness across all core revenue cycle functions.