A leading provider of risk and compliance solutions, DFIN - Donnelley Financial Solutions offers data insights, industry expertise, and insightful technology to
Senior Manager - Customer Enablement Content
Location
United States
Posted
38 days ago
Salary
0
Seniority
Senior
Job Description
Senior Manager - Customer Enablement Content
DFIN - Donnelley Financial Solutions
Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our "Win as One" mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction. Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here. Summary: We are hiring a Senior Manager, Sales Enablement Content and Messaging to sit at the intersection of product marketing, competitive intelligence, and sales execution. This role is responsible for translating complex product, market, and competitive inputs into clear, concise, seller-ready messaging that drives confidence, consistency, and performance in the field. This person will drive value through creation and curation of high-quality and high-impact content, activated through live and asynchronous enablement, reinforced through coaching and tools, and used with regularity by sellers. This role partners closely with Product Marketing, Business Intelligence, and Sales Leadership to bridge the gap between strategy and execution. Responsibilities: Sales Messaging and Content Translation - Translate product marketing assets, competitive intelligence, and research into short-form, sales-ready materials such as talk tracks, pitch flows, email templates, competitive one-pagers, and elevator pitches. - Redesign how content shows up for sellers, prioritizing speed, clarity, and usability over volume. - Ensure sales messaging is tailored by persona, use case, and competitive context. Competitive Intelligence Activation - Partner with Product Marketing and Competitive Intelligence owners to evolve how battle cards are created and used. - Distill deep competitive analysis into practical guidance that can be absorbed quickly and applied in live conversations. - Support a more focused, campaign-driven competitive approach, for example one priority competitor per quarter, with clear positioning and proof points. - Enablement and Learning Experiences. - Design and deliver live enablement sessions, workshops, and role plays that reinforce new messaging and competitive positioning. - Work with Sales Enablement and frontline leaders to ensure messaging is reinforced through coaching, call reviews, and performance feedback. - Partner on the use of call insights and AI-enabled role play tools to test, reinforce, and improve message adoption. Campaign and GTM Alignment - Support campaign-based selling by aligning sales messaging with marketing campaigns, product launches, and thought leadership initiatives. - Ensure consistent narrative pull-through across sales outreach, presentations, follow-ups, and social selling. - Act as a unifying force across multiple teams contributing inputs into sales messaging. Content Quality and Governance - Establish clear standards for sales content, including structure, tone, length, and usage expectations. - Partner with Enablement colleagues to ensure content is organized, findable, current, and measurable. - Track adoption and effectiveness via Highspot and Gong and continuously refine based on seller behavior and feedback. Qualifications: - 8+ years of experience in sales enablement, product marketing, sales content, or GTM roles. - Prior experience as a seller or in a sales-adjacent role, with a strong understanding of sales motions and buyer conversations. - Exceptional writing and editing skills, with the ability to simplify complex ideas without losing substance. - Strong facilitation skills and comfort leading live enablement, workshops, and role plays. - Experience partnering cross-functionally across Sales, Marketing, Product, and Enablement. - Experience in B2B SaaS, financial services, capital markets, or adjacent industries is strongly preferred. - Experience in Revenue Tech stack including Gong (Enterprise + Engage), Salesforce, LinkedIn, and Highspot is required. Experience in Microsoft Co-Pilot and ZoomInfo strongly preferred. It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual w ith a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to talentacquisition@dfinsolutions.com . At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from talentacquisition@dfinsolutions.com . If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via talentacquisition@dfinsolutions.com (this email is for general TA questions and is not used for updates on your application status). #BI-Remote
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Documented equal pay policy, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Highly diverse management team, Job training & conferences, Open door policy, Life insurance, Mentorship program, Online course subscriptions available, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Promote from within, Lunch and learns, Remote work program, Return-to-work program post parental leave, Team based strategic planning, OKR operational model, Continuing education available during work hours, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Employee-led culture committees, Quarterly engagement surveys, Hybrid work model, Employee awards, Diversity recruitment program, Wellness days, Personal development training, Apprenticeship programs, Flexible time off, Floating holidays, Bereavement leave benefits, Hardship benefits
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