OUR HIRING PROCESS: - We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. - From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth. Key Responsibilities - Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes. - Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities. - Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process, and continuous optimization. - Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery. - Analyze existing business processes and identify opportunities for automation and improvement. Re-engineer processes and implement new, effective solutions. - Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently. Qualifications - 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results. - Experience leading cross-functional teams and delivering impactful results. - Deep understanding of modern product and project management practices. - Good understanding of when development is needed or not needed to solve the problem. - Strong analytical mindset with the ability to make data-informed decisions. - Strong organizational, planning, and delivery skills are a must. - Excellent communication with strong stakeholder engagement and alignment skills. - Proven records in business process analysis, optimization, and digital transformation. - Experience in building automations to optimize processes and manual tasks. - Self-driven, highly organized, and comfortable working remotely across time zones. - Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages. - Previous BA experience is a plus. - Fluent in English (spoken and written). What We Offer - Opportunity to shape the backbone systems of a modern, data-driven digital company. - Autonomy to lead meaningful projects from ideation to impact. - A collaborative, innovation-first environment that values initiative and experimentation. - Reduced working hours on Fridays during the summer. - Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET. Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

As a Product Owner/Business Analyst at Willis Towers Watson, you will be part of a highly collaborative scrum team with members on two continents. This is an integral role in product development by ensuring the organization’s needs are articulated in the user story and acceptance criteria consumed by the Agile Scrum Team. You will be key in influencing prioritization decisions in collaboration with Product Managers and fellow Product Owners, lead discovery activities, and ensure clarity of requirements across the software development lifecycle. In this role, you will practice fundamentals of requirements gathering, system conceptual design, and scope definition. Furthermore, you will facilitate discussions with stakeholders, and guide the refinement of business requirements into clear, actionable user stories that drive high-quality feature outcomes. In addition, you may assist in conducting functional and usability testing to ensure that the Agile Scrum Team’s deliverables meet the business requirements and needs. This role works with Willis Towers Watson’s proprietary and/or industry-leading systems and applications and ensures that these are designed and built according to agreed-upon technical specifications and quality standards. The ideal candidate is an expert problem solver who can balance strategic thinking with hands-on delivery, while demonstrating strong leadership and technical acuity in a fast-paced, global environment. Communication and collaboration are key in day-to-day support activities for requirements refinement, development, testing, and implementation. The Role About You: - You are an experienced Product Owner/Business Analyst who can independently perform prioritization decisions, lead requirements discovery, solution definition, and refinement of complex features or epics. - You have strong stakeholder management skills and can confidently communicate and facilitate discussions across varying audiences—product managers, product owners, developers, testers, subject matter experts, and business partners. Furthermore, you demonstrate advanced-level critical thinking, visual modeling, analytical skills, and can guide teams through options, trade-offs, and solution decisions. - You exhibit a strong sense of curiosity and problem solving, contributing to evaluating new tools, technologies, and approaches, and can lead proof-of-concepts that drive continuous improvement within the team, function, or program. - You can mentor and coach less experienced Product Owners/Business Analysts, helping elevate team ways of working, analysis quality, and process consistency. - You are comfortable working remotely across multiple time zones, ensuring clear, proactive communication and timely delivery of commitments. Key Responsibilities: Technical & Product Leadership - Leads end-to-end discovery and requirements activities for complex features, epics, or cross-team initiatives. - Facilitates Story Mapping, Design Thinking workshops, and other workflow visualization sessions to build shared understanding of problem statements and solution approaches. - Evaluates requirement options and gude teams through decision-making trade-offs based on scope, time, feasibility, and risk. - Defines high-quality user stories, acceptance criteria, and solution options, including the use of templates such as Gherkin Statements where appropriate. - Leads backlog refinement sessions, and support sprint planning, release planning, and stakeholder demo sessions; able to back up the product owner as needed. - Facilitates stakeholder demo sessions and conduct live demonstrations, when appropriate, to showcase team progress and elicit feedback from stakeholders. - Triages bugs and defects encountered during development or production phases, and address any pending concerns. - Ability to review test strategies and collaborate with testers to ensure coverage, clarity, and alignment with business needs. - Analyzes test results, risks, and data to help teams plan effectively and communicate impact to stakeholders. - Drives continuous improvements by identifying enhancements in product processes, team worklows, and SDLC practices. People Skills & Soft Skills - Facilitates complex team discussions and help the group arrive at well-informed, consensus-driven decisions. - Mediates and recognizes differences in opinions, guiding teams toward shared understanding and mutually acceptable solutions. Be able to articulate opinions, risks, and concerns in a constructive and emotionally intelligent manner, especially in complex or ambiguous environments. - Communicates clearly across multiple audiences—from technical discussions with dev team members to high-level summaries for leadership and stakeholders. - Mentors and provide guidance to junior and mid-level Product Owner/Business Analysts; collaborates closely with them in sharing good practices on backlog prioritization, user story writing, requirements elicitation and documentation, and communication. - Leads by example through accountability, clarity, and quality of work—helping reinforce strong delivery behaviors within the scrum team. - Leads and facilitates product learning sessions to strengthen product awareness, domain understanding, and shared ownership across all roles in the program. Strategic Leadership - Influences product, program, or team backlogs by recommending prioritization decisions based on value, effort, feasibility, and risk. Acts as leader within the team, ensuring that requirements, solution decisions, and delivery activities support on-time and high-quality product outcomes. - Demonstrates strong process disicipline while also knowing when and how to challenge existing norms constructively - Evaluates emerging technologies, tools, industry practices, and provide recommendations for adoption when beneficial - Leads or contributes to internal proof-of-concepts, share results with the team, and advocate for improvements to processes, tools, or delivery approaches. - Takes on special initiatives or projects that contribute to the growth of the function or program

• Drive end-to-end delivery of wallet and payment features • Manage timelines across engineering, product, compliance, and partners • Break down complex fintech initiatives into clear execution plans • Act as the bridge between: Engineering, Product, Compliance/Risk, External partners (banks, payment providers) • Ensure everyone is aligned on what is being built, why, and when • Work closely with teams to align delivery with UAE regulatory expectations • Track dependencies related to: KYC / AML, Payment integrations, Wallet flows • Ensure documentation, timelines, and readiness for regulatory reviews • Identify blockers early and drive resolution fast • Manage multiple workstreams across wallet, payments, and integrations • Bring structure to ambiguity and keep momentum high

Senior Technical Project Manager- Homebased ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Senior Technical Project Manager to join our diverse and dynamic team. As a Senior Technical Project Manager at ICON, you will be responsible for leading the planning, execution, and delivery of complex technical projects that support our clinical research operations. You will collaborate with cross-functional teams to ensure that projects are completed on time, within scope, and in alignment with business objectives. What You Will Be Doing: - Leading the end-to-end management of technical projects, from initiation through to delivery, ensuring they meet deadlines and budget constraints. - Collaborating with stakeholders to define project goals, scope, and deliverables, ensuring alignment with business needs. - Coordinating cross-functional teams to ensure effective communication, resource allocation, and risk management throughout the project lifecycle. - Managing project timelines, budgets, and performance metrics to ensure successful project outcomes. - Providing leadership and mentorship to project teams, fostering a culture of continuous improvement and technical excellence. Your Profile: - Bachelor’s or Master’s degree in Computer Science, Information Technology, Project Management, or a related field. - Extensive experience in managing technical projects, preferably within the clinical research or healthcare industry. - Strong understanding of project management methodologies (Agile, Waterfall) and tools such as JIRA or MS Project. - Proven ability to manage complex technical projects with multiple stakeholders and competing priorities. - Excellent communication and leadership skills, with the ability to motivate teams and influence stakeholders at all levels. What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply