Key Responsibilities - Manage day-to-day community engagement across all social media platforms, including comments, direct messages, and mentions. - Respond to high volumes of community interactions in a timely, professional, and brand-aligned manner, ensuring consistency in tone of voice. - Plan, schedule, and publish content across multiple social media platforms, ensuring posts go live accurately and in line with the content calendar. - Monitor brand conversations, sentiment, and industry trends using social listening tools such as Brandwatch, Sprinklr, Meltwater, or similar platforms. - Identify audience insights, recurring themes, and engagement patterns, and translate them into actionable recommendations for content and strategy teams. - Prepare and deliver structured performance reporting on a weekly, monthly, quarterly, and annual basis, covering community engagement, sentiment analysis, and key trends. - Escalate sensitive, high-risk, or reputational issues to relevant internal stakeholders in a timely and controlled manner.

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community — and the world at large. Your Role Digital is changing everything about how consumer goods companies go to market. In this role, you will: - - Translate internal briefs into structured analytical projects by refining the scope, asking the right questions, developing hypotheses, and storyboarding outputs. Maintain a repository of past analyses to avoid duplication and leverage previous learnings. - Conduct analysis using tools like Brandwatch, Talkwalker, Unmetric, and Google Analytics, working across digital data (social, search, reviews, web analytics) and traditional business data (penetration, brand equity). Write queries, create custom filters and tags to extract relevant insights. - Deliver qualitative and quantitative insights to inform business strategy, marketing, digital content, communications, and product development. Use appropriate data visualization to tell compelling stories and synthesize findings into impactful, action-oriented reports. - Present insights clearly to senior stakeholders in both conversational and formal formats. Follow up with internal partners to ensure the analysis was useful, gather feedback, and identify opportunities to improve the analytical service. Your Profile - Experience in an analytical role, using analytical tools and providing insight and recommendation based on analysis - Experience of insight generation and storytelling in a corporate context, and crafting clear, compelling messaging - Preference for data modelling or query building experience - Hands-on Expert in each step of the analytical process from ‘Data cleaning’ to ‘Data Exploration/Transformation’ to ‘Data visualisation’ to ‘Insights and Recommended Actions Communication’ What you will love about working here - We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. - At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. - Equip yourself with valuable certifications in the latest technologies such as Generative AI. Equal Opportunities at frog Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

Title: Freelance Senior Community Strategist with Chinese (Gaming) Fixed-term contract Location: Italy remote Job Description: Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to lend a hand to video games developers and publishers by offering four service lines: from Create, to Globalize, Media & Entertainment and finally - Engage - which is one of the fastest-growing Service Lines at Keywords Studios. Engage provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. Join us in our mission to build engaging player communities and offer outstanding experiences! We're looking for a native Mandarin-speaking, senior-level strategist to work with our UK team. This position is available across multiple locations and can be performed remotely. It is a fixed-term contract expected to last approximately two months. The project will require the ability to: - Lead the culturalization of our current global community strategy for the Chinese market, including target audience personas, community proposition, phased community objectives, channel strategy and content recommendations. - Define a China-first value proposition for the community. - Identify key audience segments based on motivations and social and community behaviors, not just demographics - Develop a platform-native strategy across Bilibili, Weibo, Douyin, etc. including what content will resonate (not just what we should post, but why). - Identify the roles of creators, fandom and social validation in China (educate the rest of the team about it). - Ensure all content and messaging are not just localized but culturally relevant and trend-aware. - Must have addition: knowledge of the gaming market in China, doesn't have to be a hardcore player, but understanding of popular RPG games and the general ecosystem is vital. Requirements: - 1-2 years Senior Strategist experience or more - Good understanding of core strategic principles & frameworks - Sense of direction between data-driven analytics and creative strategy - Strong grasp of social & web analytics (native & via tools) - Strong numeracy and comfort with numerical data - Very strong written and spoken communication skills - High level of self-sufficiency and organization - A passion for marketing - Good knowledge of Social / Community Strategy Phases of our recruitment journey: - You send us your application with your updated resume. - After reviewing your candidacy and if you meet the requirements, we'll invite you for the online assessment and an interview with one of our Talent Acquisition Specialists. It's a perfect chance to exchange questions and get to know each other better. There might be a second and sometimes a Third interview with an Operations Manager. - At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. BENEFITS: As a remote role, we offer flexibility and a nice work-life balance. Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world. We work on exciting projects with global brands. We help the world's greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits. Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint. We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications. Good luck and we look forward to meeting you! #imaginemore Role Information: EN Studio: Keywords Studios Location: Europe Service: Engage Employment Type: Full Time, Fixed-term Working Pattern: Remote Location: Italy Area of Work: Management

Who We Are: Mem Global is where Jewish young adults in their 20s and early 30s come to connect, explore, and create meaningful Jewish experiences with their peers. As the umbrella brand for our global suite of programs, Mem Global supports young adults as they bring Judaism to life through thousands of peer-driven gatherings across 25+ countries each year. We’re all about creating spaces where Jewish young adults can lead, embrace, learn, and build the kind of community that will build a strong and vibrant Jewish future for all of us. Mem Global is searching for Northeast Community Manager to manage and enable our community builders to be leaders in creating meaningful, welcoming experiences that serve the young adult Jewish community in their city. The Northeast Community Manager is a member of the Resident Support team and is responsible for supporting residents in Houses and Pods. This individual works to achieve program goals by recruiting new community builders, tracking KPI metrics for their Moishe Houses and Pods, connecting residents to resources and additional Mem Global opportunities, and developing a strong knowledge base about young adult life in their regional communities. This position reports to the Director, House & Pod Programs, Operations and Strategy.    Who You Are and What You'll Do: - You understand and believe in our mission and bring creativity, innovation, and hard work to our team. - You have a passion for community of any kind, place high value in being part of a strong team, and want to be part of a dynamic, inspirational organization. - You are a skilled relationship builder and conversationalist. - You are excited about serving as a mentor and manager to a diverse pool of House and Pod residents. - You are innovative and have a demonstrated ability to “think out of the box”.  - You are a creative and efficient problem-solver.  - You’re a great mentor and facilitator. You guide Moishe House and Pod residents to create meaningful, programs, strong communities through brainstorming, training, setting goals, celebrating success, problem-solving, and creating and maintaining meaningful relationships with community members and local partners. (30%)  - You’re a strong networker. You’re the one who strikes up a conversation with anyone. And it's not just small talk; you enjoy learning about people and what motivates them. You’ll develop individual relationships with Moishe House and Pod residents through remote interactions, site visits, and facilitating skills development. You’ll recruit residents for new and existing Moishe Houses and Pods through your social networks and by building connections in your region. Your written, analytical skills, and organizational skills are just as strong as your verbal ones. (40%)  - You’re organized and a problem solver. We are a small team with a huge impact. You’ll help manage the financial data and administrative tasks that enable dozens of community builders to create hundreds of gatherings, evaluate and create plans to mitigate risk and work on several projects simultaneously.  (20%)  - You’ve got a variety of skills and love a fast-paced opportunity. You’ll lead and facilitate special projects based on departmental need, your expertise, and your interests such as: facilitating sessions at conferences or retreats, growing your understanding of young adults, and improving departmental processes. (10%)   - You have previous knowledge of using Salesforce and Monday.com (not required, we are happy to teach you!)  - You have a bachelor’s degree or four additional years of work experience.   - You have at least three years full-time post-undergraduate professional work experience. Mem Global seeks employees from diverse backgrounds and life experiences that can serve our community builders.   - You’re able to be flexible with your work hours, working shortened daytime office hours with nights and weekends as needed.  - You have eligibility to work in the United States without employer sponsorship. - You have familiarity with Mem Global as staff, resident, host and/or community member (preferred).     - You embrace and demonstrate our Identity Statements and the Mem Mindset: Be the Difference, Connect & Listen, Invest Wisely, Embrace the Unknown, Own It!, Value People, and Work Well, Live Well, and Have Fun! The Fine Print: The Northeast Community Manager is a full-time, year-round position, and requires weekday hours plus occasional weekends or evenings, and regular travel to complete job requirements.  The position is supervised by the Director, House and Pod Programs, Operations and Strategy, and works remotely from Boston, Massachusetts. How Mem Global Takes Care of You: - Healthcare: Health, vision, dental, and mental health benefits - Time off: 15 days paid time off (PTO) per year that increases with continued employment (additional benefits for former Hillel and BBYO employees through the Talent Alliance) PLUS 5 Personal WellBeing Days, office closures, and up to 7 floating holidays for Jewish and US holidays - 401(k): 100% match on the first 3% plus an additional 50% matching on the 4th percent%; matching starts immediately after hire - Flexible Spending Account options - Paid Parental Leave - Quarterly paid day of service to give back to your community! - Highly qualified, creative, and go-getter teammates and a dedicated supervisor How Mem Global Pays You: The starting salary range for this full-time exempt position is: - Remote in Boston, MA: $60,000 - $73,000 - Your specific salary within these ranges will take into consideration education, experience and location. If you have more experience and/or are targeting a different salary range, let's talk! How Mem Global Invests in You: - $750 USD annual professional development fund - Jewish Learning Collaborative: One-on-one Jewish learning with an approved educator of your choice - Local and in-house professional learning opportunities - Opportunities for advancement through career pathing planning All voices are needed at Mem Global (please see our identity statements for more details). Every new member of the Mem Global team is an opportunity for us to introduce fresh perspectives, talent, and skills into both our professional team and our communities. We look for employees from diverse backgrounds, faiths, and life experiences to join our global team. Mem Global is proud to be an equal opportunity employer and is committed to building a diverse and inclusive workplace. We prohibit discrimination and harassment of any type and provide equal employment opportunities to employees and applicants without regard to any characteristic protected under federal, state or local law (including the California Fair Employment and Housing Act). We consider all qualified applicants based on skills, experience, and alignment with our mission. Mem Global is committed to ensuring an accessible and inclusive hiring process. If you need an accommodation at any point in the application or interview process, please email [careers@memglobal.org]. We will provide reasonable accommodations in accordance with applicable law and engage in a timely, good‑faith interactive process to identify effective solutions. Possible Steps in Our Hiring Process: Step 1: Apply with your resume and cover letter at the bottom of the job posting here, and you'll hear back from us! Step 2: Video interview using a web-based platform Step 3: Skills assessment, and interview(s) with the hiring manager(s) Step 4: We'll check your references to hear about your past experience Step 5: Get an offer letter, sign it, start your Mem Global journey!