Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Location: Remote - IN (MUST reside in Indiana) Technical Writer We are seeking a detail-oriented Technical Writer to create, update, and maintain Online Help and reference materials that support system changes, policy updates, and training initiatives. This role partners closely with development, training, and stakeholder teams to translate complex information into clear, user-focused documentation. Key Responsibilities - Develop and maintain SOPs, QRGs, FAQs, announcements, and related Online Help content. - Update documentation to reflect policy changes, revised procedures, and system enhancements. - Test system changes in non-production IEDSS and Benefits Portal environments and capture screenshots as needed. - Prepare vetted and approved content for posting and maintain proper documentation archives. - Review system releases, change requests, and defects; recommend content updates and announcements. - Manage content requests through workflows, including reviews, revisions, and approvals. - Monitor and respond to Online Help inbox requests and inquiries. - Convert existing content to redesigned Online Help templates. - Participate in required meetings and collaborate with internal and partner teams. - Support research, special projects, and additional initiatives as needed. Qualifications - Bachelor's degree or 3 years of experience on the project preferred - SME as it relates to policies and procedure - Strong technical writing, editing, and proofreading skills with a user-focused approach. - Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Teams, SharePoint, OneNote, Planner, Copilot). - Familiarity with IEDSS and/or Genesys Cloud strongly preferred. - Excellent time management, research, and problem-solving skills. - Ability to manage multiple priorities and adapt to changing deadlines. - Comfortable working against release schedules and firm deadlines. - Open to feedback with a focus on continuous improvement. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $50,000-$51,000 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

• Lead our technical writing team • Produce high-quality, customer-facing scientific content • Support marketing efforts with engaging, informative materials • Oversee and mentor a team of technical writers • Lead the creation of high-quality scientific documentation, including user manuals, product specifications, and case studies • Collaborate with marketing team to develop content that promotes our products • Establish and maintain quality standards for all written materials • Collaborate with cross-functional teams to gather information • Develop and implement best practices for technical writing processes • Identify training needs and provide opportunities for professional growth within the team

Technical Intern Concurrent Technologies Corporation Remote within Pennsylvania Minimum Clearance Required: N/A Clearance Level Must Be Able to Obtain: N/A Employee Background Check Required CTC stays ahead of the latest technology advancements so we can help solve our clients’ toughest challenges. As a part of the Digital Mission Solutions Division, you will be strengthening our team of world-class experts aimed at providing our clients with the most effective solutions. Our expertise in achieving missions is unmatched, and we continue to have a major positive impact throughout the Department of Defense (DoD), Intelligence Community (IC), and beyond. Our IT solutions are at work in high-level, high-priority areas of the DoD and U.S. Government agencies. We are leaders in artificial intelligence and machine learning, cloud architecture and security, cross domain solutions, cybersecurity, edge node technology, synthetic environments, and more. We are honored to be a trusted provider of cutting-edge and customized solutions to our clients for decades. Our experts are leading the rapidly evolving IT industry with innovative work in a variety of disciplines, including DevSecOps, which underpins many of our efforts. With CTC’s Digital Missions Solutions Division, you become part of a dedicated team committed to advancing the ever-growing possibilities in IT and meeting our clients’ challenges with up-to-the-minute, customized, and powerful solutions. Key Responsibilities: - Analysis, design, development, testing and deployment of cybersecurity solutions spanning commercial, open-source, cloud-native, and custom-built formats. - Containerized cyber application development and test using DevSecOps in Git-based agile software development environments using Infrastructure as Code (IaC) and artificial intelligence/machine learning (AI/ML). - MultiCloud-to-Edge, Edge-to-Edge node, hybrid cloud, and on-premises evaluation of cyber tools, system operations, protection of assets, and advanced networking techniques. - Ensuring compliance with cybersecurity regulations, standards, and best practices to maintain a robust security posture and mitigate potential risks. Basic Qualifications: - Candidates must be enrolled in a degree or certification program at one of the following institutions: Indiana University of Pennsylvania, Butler County Community College, Montgomery County Community College, Penn Highlands Community College, and Westmoreland County Community College. This internship opportunity is proudly provided by PC4A with funding from the U.S. Department of War, and by PCWA with funding provided by NIST. Please visit www.pc4a.org and www.iup.edu/pcwa/ for details. - Candidates must be enrolled in an undergraduate program relating to Computer Science, Cybersecurity, or a similar discipline as a Senior. - Candidates must have an interest in pursuing a career within the US Department of Defense or Defense Industrial Base. - Candidates must have excellent organizational, communication and planning skills. - Candidates must have a basic understanding of fundamental cybersecurity principles such as confidentiality, integrity, and availability, as well as basic networking concepts and computer system fundamentals. - Candidates must have the ability to alternate between working independently and collaborating closely with diverse technical teams to create innovative technical solutions. Preferred Qualifications: - Work on a multi-disciplined team, preferably one that is involved in many areas of research, testing, and development. - Basic-level cybersecurity-related workforce certification such as Security+, Network+, A+, etc. Why CTC? - Our teams at CTC are passionate and thrive on collaboration in a team environment. - When we encounter a difficult problem, we have a variety of talented and diverse employees that work together to solve the toughest challenges. - Although our work at CTC is extremely important, we also recognize the need for our employees to maintain a proper mix of work and personal life. - Visit www.ctc.com to learn more. Join us! CTC offers exceptional career growth, cutting edge technology, educational opportunities, and recognition for quality work. https://concurrent-technologies-corporation.breezy.hr Staffing Requisition: SR# 2026-0047 “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.”

Technical Intern Concurrent Technologies Corporation Remote within Pennsylvania Minimum Clearance Required: N/A Clearance Level Must Be Able to Obtain: N/A Employee Background Check Required CTC stays ahead of the latest technology advancements so we can help solve our clients’ toughest challenges. As a part of the Digital Mission Solutions Division, you will be strengthening our team of world-class experts aimed at providing our clients with the most effective solutions. Our expertise in achieving missions is unmatched, and we continue to have a major positive impact throughout the Department of Defense (DoD), Intelligence Community (IC), and beyond. Our IT solutions are at work in high-level, high-priority areas of the DoD and U.S. Government agencies. We are leaders in artificial intelligence and machine learning, cloud architecture and security, cross domain solutions, cybersecurity, edge node technology, synthetic environments, and more. We are honored to be a trusted provider of cutting-edge and customized solutions to our clients for decades. Our experts are leading the rapidly evolving IT industry with innovative work in a variety of disciplines, including DevSecOps, which underpins many of our efforts. With CTC’s Digital Missions Solutions Division, you become part of a dedicated team committed to advancing the ever-growing possibilities in IT and meeting our clients’ challenges with up-to-the-minute, customized, and powerful solutions. Key Responsibilities: - Analysis, design, development, testing and deployment of cybersecurity solutions spanning commercial, open-source, cloud-native, and custom-built formats. - Containerized cyber application development and test using DevSecOps in Git-based agile software development environments using Infrastructure as Code (IaC) and artificial intelligence/machine learning (AI/ML). - MultiCloud-to-Edge, Edge-to-Edge node, hybrid cloud, and on-premises evaluation of cyber tools, system operations, protection of assets, and advanced networking techniques. - Ensuring compliance with cybersecurity regulations, standards, and best practices to maintain a robust security posture and mitigate potential risks. Basic Qualifications: - Candidates must be enrolled in a degree or certification program at one of the following institutions: Indiana University of Pennsylvania, Butler County Community College, Montgomery County Community College, Penn Highlands Community College, and Westmoreland County Community College. This internship opportunity is proudly provided by PC4A with funding from the U.S. Department of War, and by PCWA with funding provided by NIST. Please visit www.pc4a.org and www.iup.edu/pcwa/ for details. - Candidates must be enrolled in an undergraduate program relating to Computer Science, Cybersecurity, or a similar discipline as a Junior. - Candidates must have an interest in pursuing a career within the US Department of Defense or Defense Industrial Base. - Candidates must have excellent organizational, communication and planning skills. - Candidates must have a basic understanding of fundamental cybersecurity principles such as confidentiality, integrity, and availability, as well as basic networking concepts and computer system fundamentals. - Candidates must have the ability to alternate between working independently and collaborating closely with diverse technical teams to create innovative technical solutions. Preferred Qualifications: - Work on a multi-disciplined team, preferably one that is involved in many areas of research, testing, and development. - Basic-level cybersecurity-related workforce certification such as Security+, Network+, A+, etc. Why CTC? - Our teams at CTC are passionate and thrive on collaboration in a team environment. - When we encounter a difficult problem, we have a variety of talented and diverse employees that work together to solve the toughest challenges. - Although our work at CTC is extremely important, we also recognize the need for our employees to maintain a proper mix of work and personal life. - Visit www.ctc.com to learn more. Join us! CTC offers exceptional career growth, cutting edge technology, educational opportunities, and recognition for quality work. https://concurrent-technologies-corporation.breezy.hr Staffing Requisition: SR# 2026-0044 “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.”