Summary Guidewire’s Generative AI (GenAI) team sits within Product Strategy and plays a critical role in shaping the future of our cloud and AI-powered platform for P&C insurers worldwide. We partner closely with Product, Engineering, and Go-to-Market teams to embed AI, cloud, and data capabilities across the portfolio, enabling secure, scalable, and reliable solutions for our customers. You’ll join a highly collaborative, hands-on engineering culture focused on experimentation, learning, and shipping production-grade AI at scale. As a Senior ML Engineer, Generative AI, you will be a technical leader driving the design, development, and operation of Guidewire’s end-to-end GenAI solutions and Large Language Model (LLM) capabilities. You will own critical components of our LLM infrastructure, from data pipelines and prompt engineering through fine-tuning, deployment, and monitoring of models in production. This role is ideal for someone who wants to shape next-generation AI solutions that directly power insurance workflows, support our Agentic AI product vision, and help deliver measurable outcomes for customers globally. Job Description What you’ll do - Lead the design, implementation, and evolution of Guidewire’s GenAI and LLM products, including data ingestion, feature pipelines, model training, fine-tuning, deployment, and monitoring on AWS (e.g., S3, EC2, RDS, SageMaker). - Architect and build robust ML/LLM pipelines that power high-impact use cases such as claim summarization, underwriting assistance, pricing and rating intelligence, and developer productivity tools across our product portfolio. - Develop and optimize LLM solutions using techniques such as prompt engineering, retrieval-augmented generation (RAG), vector databases, and fine-tuning to deliver reliable, safe, and high-performing experiences for insurance users. - Collaborate with Product Strategy, PDO, and Professional Services teams to align GenAI capabilities with the broader Product VPMOM, Agentic AI product roadmap, and customer adoption goals (including Claims Summary, Underwriting Assistant, Codelift, and other GenAI “lifts”). - Establish and apply ML Ops best practices for CI/CD, experimentation, evaluation, observability, and responsible AI, ensuring models are auditable, secure, and production-ready at scale. - Mentor and coach engineers and data scientists, conduct code and design reviews, and champion technical excellence, including performance, reliability, and cost efficiency of AI workloads. - Partner with cross-functional teams (Security, Finance, BizTech, GTM) to ensure AI solutions adhere to data governance and security controls, and contribute to Guidewire’s mission to transform how P&C insurers do business through cloud, analytics, and AI. - At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes. What you’ll bring Required - Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement. - 5+ years of professional experience in Machine Learning and/or Data Science, including end-to-end delivery of production ML systems. - Deep expertise in Python and experience building scalable ML/LLM services and pipelines, ideally on AWS using services such as S3, EC2, RDS, and SageMaker. - Strong understanding of ML Ops practices for model development, deployment, monitoring, and lifecycle management (including CI/CD for ML, experiment tracking, model registries, and drift detection). - Hands-on experience with classical and gradient-boosting models (such as GLM, Random Forest, and XGBoost) and their application to real-world business problems. - Deep understanding of neural networks and transformer-based architectures for LLMs and chat models, including familiarity with open-source foundation models and their fine-tuning and inference. - Experience with prompt engineering, RAG and related LLM architecture patterns, and vector databases for semantic search and retrieval. - Solid knowledge of evaluating and monitoring LLM performance using NLP and LLM-assisted metrics, with a focus on safety, robustness, and user experience. - Demonstrated technical leadership: driving design decisions, leading complex engineering efforts, mentoring peers, and conducting thoughtful code and architecture reviews. Preferred - Bachelor’s or Master’s Degree in Computer Science, or equivalent practical experience. - Experience building data pipelines and features using SQL, Spark, or AWS Glue. - Experience with containerization and orchestration (Docker, Kubernetes) and creating backend APIs to expose ML/LLM services. - Familiarity with CI/CD and infrastructure-as-code practices and tools such as TeamCity and Terraform. - Background in insurance, banking, or financial services, or interest in becoming deeply fluent in P&C insurance to better shape high-value AI and GenAI use cases. Your Impact We believe in clarity and setting you up for success. In your first months, you’ll immerse yourself in Guidewire’s Product Strategy and GenAI roadmap, learn our cloud and data platform, and take ownership of one or more core components of the GenAI platform such as data pipelines, evaluation frameworks, or a flagship LLM-powered feature. Within six months, you’ll be leading the design and rollout of new GenAI use cases across products like Claims Summary, Underwriting Assistant, and developer tooling, delivering measurable “GenAI lifts” that improve efficiency, accuracy, and user experience for our customers. Your work will directly advance Guidewire’s mission to transform how P&C insurers operate with cloud and AI, enabling secure, scalable, and impactful AI solutions that support billions of dollars in insurance transactions and help shape the future of the industry worldwide. What’s in it for you The people we employ give their all, and in return, we offer flexibility wherever we can, such as: - Flexible work environment. - Health and wellness benefits. - Paid time off programs including volunteer time off. - Market-competitive pay and incentive programs. - Continual development and internal career growth opportunities. You will also participate in our in-person orientation process, which is part of how we build connection, collaboration, and a shared understanding of Guidewire’s mission to combine digital, core, analytics, and AI to transform how P&C insurers do business. The US base salary range for this full-time position is $160,000 - $240,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance. Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days. About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Equal Access to High-Quality Education Moves Our World Forward Meet Cadmus! At Cadmus, we're working toward 1 billion students with access to high-quality education by 2050. We're a global edtech company built specifically for higher education, and we partner with universities across APAC, the UK, and EMEA to make assessment and learning work better for educators and students. Cadmus is in 50+ countries now. We're growing the team in APAC, and we're looking for a Learning Support Manager to work directly with academics on what actually matters: designing assessments students want to do, and teaching well in an AI era.

• Build ML pipelines and backend systems • Deploy models to production • Optimize performance and latency • Develop data pipelines • Ensure scalability and reliability • Productionize models alongside the AI team

Machine Learning Researcher, Multimodal LLMs Location: San Francisco, CA or Remote (US) About Bland At Bland.com, our mission is to empower enterprises to build AI phone agents at scale. Voice is quickly becoming the primary interface between businesses and their customers, and we are building the models and infrastructure that make those interactions feel natural, reliable, and genuinely human. We’ve raised $65M from leading investors including Emergence Capital, Scale Venture Partners, Y Combinator, and founders of Twilio, Affirm, and ElevenLabs. The Role We are looking for someone to contribute to the development of our next-generation multimodal LLM stack, combining speech, text, tools, and real-time reasoning into a single unified system. You’ll be responsible for building industry-leading conversational AI models that power Bland's agent, and taking them all the way from idea to production. At Bland, we're not just thinking about text modeling. You will define how our agents listen, think, and act in real time, integrating streaming audio, tool execution, and dynamic context into a single coherent system. You will take ideas from research through production systems serving millions of calls per day. What Makes You a Great Fit Strong LLM / Multimodal Background - Experience with LLMs, multimodal models, or speech-language systems - Deep understanding of prompting, fine-tuning, and alignment techniques - Familiarity with neural audio codecs and modern multimodal LLM techniques Fast Experimental Loop - You can go from idea → dataset → experiment → conclusion in days - You know how to design experiments that actually answer the question Product Intuition - Strong sense for what makes an interaction feel natural vs robotic - Ability to translate abstract modeling ideas into user-facing improvements Builder Mentality - You take ownership from research through deployment - You thrive in ambiguous, fast-moving environments - You care about impact, not just elegance How You Show Up - You think in systems, not just models - You obsess over latency, correctness, and real-world behavior - You are comfortable discarding ideas quickly when data disagrees - You push toward simple abstractions for complex problems Bonus Points - Experience with real-time voice systems or conversational AI - Background in tool-using agents or agent frameworks - Experience with multimodal datasets (audio + text + actions) - Contributions to LLM or speech-related research or open source Compensation & Benefits - Competitive salary: $180,000 – $260,000 - Meaningful equity - Full healthcare, dental, vision - Office in Jackson Square, SF - High autonomy, high impact