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Monogram Health

Monogram Health is a healthcare company based in Brentwood, Tennessee, focused on transforming kidney and primary care through innovative and personalized in-ho

Support Services Manager

Location

Tennessee

Posted

53 days ago

Salary

0

Seniority

Senior

High School5 yrs expEnglish

Job Description

Support Services Manager

Monogram Health

• The Support Services Manager will play a critical role in ensuring that Monogram Health has the most up-to-date clinical data for our member census and allows for accurate, evidence-based care and quality management. • They will report to the Director of Clinical Integration and will be charged with leading a growing team of clinical support services personnel. • Leadership, day-to-day management, feedback, and professional development of support services teams. • Driving high performance and prioritizing work using reporting, dashboards, and data analytics • Responsible for ensuring clinical support team members update patient records accurately and consistently utilizing standard processes • Generating and managing reports, dashboards, and data analytics related to patient information • Lead or participate in special projects • Create a work environment that fosters professional development for employees and encourages empathy and compassion toward patient care

Job Requirements

  • High school diploma required
  • Bachelor’s Degree or equivalent leadership experience in health administration or operations management preferred
  • Minimum of five (5) years in the healthcare industry which includes three (3) years of previous leadership experience
  • Experience managing a team of remote employees
  • Experience in value-based healthcare system preferred
  • Ability to coach, develop, and lead teams
  • Technology proficient with the ability to quickly learn and use a variety of EMR and reporting platforms
  • High comfort level with the change, ambiguity, and fast pace typically experienced in a startup environment
  • Service-mindset for Monogram patients and team members

Benefits

  • Comprehensive Benefits - Medical, dental, and vision insurance
  • employee assistance program
  • employer-paid and voluntary life insurance
  • disability insurance
  • health and flexible spending accounts
  • Competitive compensation
  • 401k with employer match
  • financial wellness resources
  • Paid holidays
  • flexible vacation time/PSSL
  • paid parental leave
  • Work life assistance resources
  • physical wellness perks
  • mental health support
  • employee referral program
  • BenefitHub for employee discounts

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