About Asiacruit At Asiacruit, we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart, strategic, and people-focused solutions. We support companies by providing high-quality Philippine-based talent for both local and global markets. If you are analytical, collaborative, and committed to enabling business growth, we invite you to apply. Position Overview The Virtual Assistant will provide administrative and operational support to clients and internal teams, enabling efficient day-to-day operations. This role requires strong communication, time management, and organizational skills, along with the ability to handle a variety of tasks remotely in a fast-paced environment. The successful candidate will be proactive, detail-oriented, and comfortable working with digital tools and cross-functional stakeholders. Key Responsibilities - Manage calendars, schedule meetings, coordinate appointments, and send timely reminders to ensure efficient time management. - Handle email correspondence, prioritize messages, draft professional responses, and escalate matters as needed. - Perform data entry, maintain records, and update CRM or project management systems accurately and promptly. - Prepare, edit, and format documents, presentations, and reports with attention to grammar and consistency. - Coordinate travel arrangements, including research, booking, itinerary preparation, and expense reporting. - Support basic bookkeeping tasks such as invoicing, expense tracking, and reconciliation in collaboration with finance teams. - Assist with research tasks, compile summaries, and present actionable findings to stakeholders. - Manage and maintain digital files, shared folders, and document version control to ensure easy access and organization. - Provide customer support by responding to inquiries, resolving routine issues, and escalating complex matters appropriately. - Contribute to process improvements, identify automation opportunities, and implement best practices for remote work efficiency. Qualifications - Experience: Minimum 2 years of experience in virtual assistance, administrative support, or related roles supporting remote teams or executives. - Technical Skills: Proficiency with Google Workspace and Microsoft Office; experience with project management and communication tools (e.g., Asana, Trello, Slack, Zoom) is preferred. - Communication: Excellent written and verbal communication skills in English, with strong attention to tone, clarity, and professionalism. - Organization: Strong multitasking and time-management skills, with the ability to prioritize competing demands and meet deadlines. - Problem-Solving: Resourceful and proactive, able to research solutions independently and recommend improvements. - Confidentiality: Demonstrated ability to handle sensitive information with discretion and maintain confidentiality. - Connectivity: Reliable internet connection, suitable home office setup, and availability during agreed work hours. Preferred Qualifications - Experience supporting clients in fintech, tech, or startup environments. - Familiarity with basic bookkeeping or expense management tools (e.g., QuickBooks, Xero, Expensify). - Additional language skills or experience managing multilingual communications. - Relevant certifications or training in virtual assistance, project management, or customer support. Why Join Asiacruit - Flexible remote work arrangement supporting work-life balance. - Collaborative and diverse team with opportunities for international exposure and career growth. - Competitive compensation and opportunities for professional development. Ready to Make an Impact? Apply now at https://asiacruit.com or send your resume to careers@asiacruit.com with the subject line: “Virtual Assistant – [Your Name]”

Role Description We are looking for a Remote Experience Coordination Specialist to manage client plans, organize schedules, and oversee all details to ensure a seamless, high-quality experience from start to finish. This fully remote position is ideal for someone who thrives on planning, clear client communication, and keeping multiple moving parts coordinated behind the scenes. The ideal candidate is self-motivated, able to work independently, and comfortable leveraging tools and systems to maintain accuracy and efficiency throughout the process. - Communicate with clients to understand preferences and needs - Coordinate schedules, confirmations, and experience details - Manage updates, changes, and follow-ups in a timely manner - Ensure accuracy across all plans and documentation - Deliver professional, friendly client support throughout the process Qualifications - Strong organizational and communication skills - Customer service, coordination, or planning experience (preferred, not required) - Comfortable working independently in a remote environment - Detail-oriented, dependable, and tech-comfortable - Must be a citizen of the US, UK, Australia, Mexico, Spain and LATAM Benefits - 100% remote flexibility - Training and ongoing support provided - Opportunity for long-term growth within a supportive team

Role Description Join Synergy’s dynamic intake team as the Intake Lead! We're seeking a detail-oriented and experienced leader to lead our intake team. In this role, you'll ensure a seamless, compliant, and effective transition for patients entering our home health and hospice services. Your leadership will directly impact our ability to provide timely, compassionate care to those in need. The Intake Lead is responsible for overseeing and directing the team that manages all steps of the patient intake process. This includes maintaining the highest levels of accuracy, effectiveness, and communication to ensure every patient is properly vetted and documented for service. Key Responsibilities - Team Leadership and Management: Lead and mentor the intake team, providing training and performance feedback to ensure optimal coverage and productivity. - Referral Optimization: Provide feedback and insight to improve and maintain robust processes for referral reception from various sources (hospitals, physicians, facilities, etc.) and ensure timely, accurate data entry. - EMR System Oversight: Supervise the accurate and complete creation of the patient shell and initial records within the Homecare Homebase (HCHB) EMR system. - Eligibility and Compliance: Oversee the thorough process of checking patient eligibility for home health or hospice services according to regulatory and payer guidelines, ensuring all patients meet the requirements for home health or hospice. - Financial Vetting: Direct the team on prompt and accurate insurance verification and benefit checks for all potential patients. - Insurance Authorization: Ensure the timely and correct requesting of initial insurance authorization and tracking until approval is secured. - Process Improvement: Identify and implement improvements to the intake workflow to increase effectiveness, reduce errors, and enhance the overall patient experience. - Reporting: Track and report on key intake metrics, referral sources, and turnaround times to leadership. Qualifications - Minimum of 3 years of experience in healthcare intake, admissions, or patient access, preferably in Home Health or Hospice. - Minimum of 1 year of leadership or supervisory experience managing a team. - Proven expertise with the Homecare Homebase (HCHB) EMR system. - Deep knowledge of Medicare, Medicaid, and commercial insurance requirements for home health and hospice eligibility and authorization. - Strong understanding of medical terminology, documentation standards, and regulatory compliance. Requirements - Associate's or Bachelor's degree in Healthcare Administration, Business, or a related field (preferred). - Certifications related to healthcare access or revenue cycle (preferred). Skills and Competencies - Exceptional attention to detail and organizational skills. - Strong analytical and problem-solving abilities. - Excellent verbal and written communication skills. - Ability to thrive in a fast-paced environment and manage competing priorities. - A compassionate and professional approach to team and patient interactions.

Role Description - Update financial and audit tracking systems with the financial outcomes for all government and non-government payer audits that are captured. - Reconcile financial data in billing systems (Epic, Allegra, Star, Cerner, IDX). - Enter financial outcomes for each pertinent case in the audit tracking database. - Update missing and/or incorrect fields in the audit tracking database. - Reconcile financial and audit tracking systems when payments or denials are received. - Communicate to appropriate billing team to complete a Part A to Part B rebill. - Monitor and investigate all automated RAC (RAC-A) denials as well as automated RAC denials for other governmental claims. - Review and obtain all pertinent medical record documentation needed for responding for initial audit, discussion, and appeal requests. - Identify automated RAC denials via Medicare remittance data or other automated process (FISS), NGS Connex. - Review automated RAC denial for validity. - Collaborate with Denial Coordinators if denial needs to be corrected. - Communicate automated RAC denial activity to leadership and team members. - Responsible for updating the financial systems and all other pertinent systems such as the audit tracking database with appropriate notes. - Prepare and submit Governmental & Non-Governmental appeals when appropriate. - Upload appeal documents, update audit tracking database, and financial systems. - Ensure appeals are submitted with adequate supporting documentation and that the appeal is sent timely from date of denial. - Submit appeal and monitor claim for repayment. - Using knowledge of Medicare (or other governmental payors) billing requirements, determine if denial should be appealed. - Determine the reason for denial on specific claims. - Update financial and audit tracking database. - Responsible for writing Governmental & Non-Governmental appeal letters as needed. - Monitor FISS or other automated system(s) for Additional Development/Documentation Requests (ADRs) for Government audits received. - Identify Prepayment/Post Payment Additional Development Requests via FISS on a daily basis. - Create regulatory audits, and upload ADR(s) that are received in audit tracking database. - Update ADR spreadsheet on Shared G: Drive for all prepayment regulatory audits received via FISS. - Monitor FISS for prepayment audit denials. - On a daily basis review all Medicare remittance, FISS, and other automated system(s) for prepayment/Post Payment audit denials. - Identify the corresponding denial reason code and remarks. - Upload FISS MAPs as needed to process denials into the audit tracking database. - Update the auditor decision, enter note, and process through the workflow in the audit tracking database. - Monitor all Governmental & Non-Governmental audit denials. - Provide information as needed in an accurate and time sensitive manner to support the appeals process. - On a daily basis review all Medicare remittance data and FISS for RAC, MAC, and CERT denials. - Process cases identified on the RAC Recovery Report emails that are received on a daily basis. - Communicate RAC, MAC, and CERT denial activity on a daily basis to Regulatory Integrity management. - Responsible that the financial and all other pertinent systems such as the audit tracking database documentation clearly indicate the nature and outcome of the denial. - Run and analyze reports in audit tracking database. - Performance of other duties as needed when appropriate (fax, scan, email, print, copy). - Create cases in the audit tracking database. - Keep daily productivity log up to date. - Contact Governmental & Non-Governmental auditors and contractors. - Train new and/or existing associates. Qualifications - High School Graduate or equivalent. Requirements - Typically requires 3 years of experience in hospital/physician coding, revenue cycle, payer contracting, billing/collections, database management. Knowledge, Skills & Abilities Required - Electronic Health Record and revenue cycle systems. - Hospital and Physician Group revenue cycle operations and systems. - Demonstrated knowledge of regulatory audit process. - Effective written and verbal communications skills. - Ability to work well within a team atmosphere. - Self-motivation. - Knowledge of hospital reimbursement, hospital managed care contracts; government payer reimbursement regulations. - Knowledge and experience using Hospital clinical systems and Microsoft applications. - Knowledge of Hospital coding: HCPCS, CPT, Revenue Codes, DRGs; experience with hospital charge description masters (CDMs). - Ability to operate scanner/copier, fax. - Must comply with AAH Remote work policy. Benefits - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program. Company Description Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.