• Actively participate in the community daily—commenting, encouraging, and answering questions to maintain a high level of responsiveness • Set the tone of the community as supportive, motivating, and inclusive • Ensure high-quality posts and member contributions are acknowledged and amplified internally • Create and guide engaging discussions using content from Tonal channels, coaches, and members • Develop thoughtful prompts and conversation starters to encourage participation (3–5 per week) • Oversee community moderation, ensuring timely approvals and adherence to community guidelines • Plan and execute monthly challenges to drive workout consistency and engagement • Track community trends, conversations, and sentiment • Monitor and report on key community metrics including engagement, activity, and participation

• Community management: Manage and nurture our community across various platforms (e.g., Facebook, Instagram) in close coordination with our social media team • Active communication with our community: Respond to comments and messages in the Venen Engel brand voice • Develop ideas and formats to increase engagement in the Venen Engel Facebook group and on our social channels • Identify and address relevant topics within the community • Social listening: Monitor and analyze mentions and sentiment related to our brand and products • Conduct independent research on social media, in groups and forums to identify trends and insights • Create regular reports on opinions, trends and competitor analysis • Derive strategic recommendations based on the gathered insights • Content support: Assist in creating appealing content (text, video, audio) for our community, including video editing • Collaborate with the content team to ensure community needs are reflected in communications

Remote Mortgage Loan Officer (Massachusetts) Remote Remote-MA Full time P749580 About the team At Zillow Home Loans, we’re at the forefront of revolutionizing the home financing experience. As part of Zillow Group’s FinTech division, you’ll help reshape how consumers buy, sell, and finance homes while working in a collaborative, high-energy environment. We’re a team of innovators, problem solvers, and creative individuals pushing the boundaries of the mortgage industry. Mortgage Loan Officers at Zillow Home Loans, drive their success through one of two specialized lending teams. One team leverages a high volume, lead driven, phone-based environment for Loan Officers who excel at high-frequency conversion and scaling customer relationships quickly. The other team focuses on a consultative, market-based model for those who thrive on building long-term strategic partnerships with Zillow Preferred Agents. Both teams are core to our purchase-focused mission and are equally backed by Zillow’s industry-leading technology, brand, centralized operations, and leadership support. Whether you find your edge in data-driven, lead-responsive execution or in nurturing a local professional network, both paths offer a high-impact career within the Zillow ecosystem. About the role This is an opportunity to grow your career as a purchase-focused Mortgage Loan Officer originating home loans for customers introduced through Zillow’s ecosystem. You’ll guide borrowers from first contact through funding while delivering a best-in-class customer experience. Based on your background and strengths, you may operate in either a high-volume, digitally driven environment or a relationship-based, market-focused model. Success in this role comes from responsiveness, execution, and performance in a structured, metrics-driven organization—supported by Zillow’s brand, platform, and operational scale. This role is “remote” with restrictions. Your designated remote location is defined as your principal place of residence, which must be physically located within the state listed above Massachusetts. You may also elect to spend some time working at a company office. Please note that your employment is contingent upon remaining in this location; any future requests to relocate to another state are subject to Company review and approval and may be denied based upon business need. You Will Get To: - Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements. - Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation. - Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners. - Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations. - Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement. - Partner with centralized processing, underwriting, and closing teams to move loans efficiently. - Deliver a consistent, high-quality customer experience through phone, email, and text communication. - Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions. - Maintain active licensing, complete required education, and participate in ongoing professional development. - This role involves the collection, storage, and use of your voiceprints (records of speech) for operational and compliance purposes. In addition to a competitive base pay, employees in this role are eligible for incentive compensation. Actual amounts will vary depending on experience, performance, and location. “Remote” with restrictions. Your designated remote location is defined as your principal place of residence; which should be physically located within the state listed above. You may also elect to spend some time working at a company office. Please note that your employment is contingent upon remaining in this location; any future requests to relocate to another state are subject to Company review and approval and may be denied based upon business need. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $12.00 - $25.00 hourly. This base pay range is specific to these locations and may not be applicable to other locations. Actual amounts will vary depending on experience, performance and location. Who you are - 3+ years of mortgage origination experience with a strong emphasis on purchase transactions, either as an active NMLS Loan Originator with state licenses or as a Loan Originator under a federal bank license. - Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content. - Physically located in and working remotely from Massachusetts. - Proven success originating purchase loans in either: a high-volume, phone-based sales environment or an agent-centric referral model. - Strong client service orientation with consultative sales skills and deep understanding of the mortgage process. - Comfortable working in a structured, performance-driven environment with clearly defined KPIs. - Excellent verbal communication skills and ability to build trust quickly. - Strong time management, organization, and pipeline management skills. - Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel). - Associate’s or Bachelor’s degree preferred. Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds and encourage you to apply if you bring transferable skills or related experience.

Remote Mortgage Loan Officer (Hawaii) Remote Remote-HI Full time P749614 About the team At Zillow Home Loans, we’re at the forefront of revolutionizing the home financing experience. As part of Zillow Group’s FinTech division, you’ll help reshape how consumers buy, sell, and finance homes while working in a collaborative, high-energy environment. We’re a team of innovators, problem solvers, and creative individuals pushing the boundaries of the mortgage industry. Mortgage Loan Officers at Zillow Home Loans, drive their success through one of two specialized lending teams. One team leverages a high volume, lead driven, phone-based environment for Loan Officers who excel at high-frequency conversion and scaling customer relationships quickly. The other team focuses on a consultative, market-based model for those who thrive on building long-term strategic partnerships with Zillow Preferred Agents. Both teams are core to our purchase-focused mission and are equally backed by Zillow’s industry-leading technology, brand, centralized operations, and leadership support. Whether you find your edge in data-driven, lead-responsive execution or in nurturing a local professional network, both paths offer a high-impact career within the Zillow ecosystem. About the role This is an opportunity to grow your career as a purchase-focused Mortgage Loan Officer originating home loans for customers introduced through Zillow’s ecosystem. You’ll guide borrowers from first contact through funding while delivering a best-in-class customer experience. Based on your background and strengths, you may operate in either a high-volume, digitally driven environment or a relationship-based, market-focused model. Success in this role comes from responsiveness, execution, and performance in a structured, metrics-driven organization—supported by Zillow’s brand, platform, and operational scale. This role is “remote” with restrictions. Your designated remote location is defined as your principal place of residence, which must be physically located within the state listed above Hawaii​. You may also elect to spend some time working at a company office. Please note that your employment is contingent upon remaining in this location; any future requests to relocate to another state are subject to Company review and approval and may be denied based upon business need. You Will Get To: - Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements. - Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation. - Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners. - Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations. - Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement. - Partner with centralized processing, underwriting, and closing teams to move loans efficiently. - Deliver a consistent, high-quality customer experience through phone, email, and text communication. - Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions. - Maintain active licensing, complete required education, and participate in ongoing professional development. - This role involves the collection, storage, and use of your voiceprints (records of speech) for operational and compliance purposes. In addition to a competitive base pay, employees in this role are eligible for incentive compensation. Actual amounts will vary depending on experience, performance, and location.  “Remote” with restrictions. Your designated remote location is defined as your principal place of residence; which should be physically located within the state listed above. You may also elect to spend some time working at a company office. Please note that your employment is contingent upon remaining in this location; any future requests to relocate to another state are subject to Company review and approval and may be denied based upon business need. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $11.40 - $23.80 hourly. The base pay range is specific to these locations and may not be applicable to other locations. Actual amounts will vary depending on experience, performance and location. Who you are - 3+ years of mortgage origination experience with a strong emphasis on purchase transactions, either as an active NMLS Loan Originator with state licenses or as a Loan Originator under a federal bank license. - Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content. - Physically located in and working remotely from Hawaii. - Proven success originating purchase loans in either: a high-volume, phone-based sales environment or an agent-centric referral model. - Strong client service orientation with consultative sales skills and deep understanding of the mortgage process. - Comfortable working in a structured, performance-driven environment with clearly defined KPIs. - Excellent verbal communication skills and ability to build trust quickly. - Strong time management, organization, and pipeline management skills. - Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel). - Associate’s or Bachelor’s degree preferred. Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds and encourage you to apply if you bring transferable skills or related experience.