Role Description The Care Coordinator is a trained professional that enrolls patients into the Chronic Care Management Program to manage their chronic conditions. Responsibilities include: - Determining patient eligibility for the CCM program - Obtaining and documenting patient’s verbal consent into the CCM program - Explaining the CCM program to the patient - Creating care plan for provider signature - Assessing current health status - Educating patients about their chronic conditions - Answering questions and acting as a resource between the patient and the provider - Addressing any urgent patient needs - Following up on any changes in patient condition Qualifications - Unencumbered active CMA/RMA certificate or unencumbered active compact license LPN/RN - Active BLS certification - Ability to plan and organize time effectively, work independently and show good judgment - Excellent problem solving, clinical reasoning, and critical thinking skills - Ability to communicate effectively both verbally and in writing - Knowledge of CCM regulations and of CCM billing requirements - High proficiency in working within EHR systems - Operational knowledge of Google Suite, Atlas, and other required software Requirements - Care Coordinators must have a HIPAA compliant workplace that is free of any distractions - The workplace must be in a room with a locked door to prevent accidental PHI disclosures - The home office must have high-speed internet and a CCS approved computer with two monitors Physical Demand Includes but is not limited to vision, hearing, repetitive motion, typing, sedentary, and extended viewing of a work environment computer screen. Reasonable accommodation may be made, with advanced notice, to enable individuals with disabilities to perform the essential functions and expectations of the position without compromising patient care.

• Support the analysis, verification, and updating of records in internal systems. • Validate registration/data information, ensuring consistency, quality, and compliance of the data. • Assist in identifying and correcting inconsistencies in databases. • Perform audits in internal systems and operator/insurer portals. • Support file reconciliation and the preparation of information for the team. • Create and update control spreadsheets, ensuring organization and traceability of information. • Organize and archive digital documents related to transactions. • Assist with the department's operational activities. • Support the preparation of reports and monitoring of indicators/KPIs. • Interact with partner departments to align and validate information. • Support control of office supplies and request replenishment when necessary. • Answer calls and provide support for the department's administrative requests. • Participate in trainings and follow the team's routine for technical development. • Contribute to continuous process improvement.

About Proper Proper is leading a new era in property management through technology, innovation, and growth. With an expanding portfolio and multiple companies under the CEO’s leadership, this is an exciting time to join our team. We are looking for a highly skilled, proactive, and reliable Virtual Executive Assistant to support our CEO in a dynamic and fast-paced environment. Position Overview  We are seeking a highly operational, systems-oriented leader to build and scale a best-in-class recruiting and onboarding infrastructure across our platform. The Director of Recruiting & Onboarding Operations will be responsible for designing, standardizing, and optimizing the end-to-end hiring and onboarding experience across multiple companies and employee segments.    Key Responsibilities  - Design and implement standardized recruiting and onboarding processes - Build scalable workflows, playbooks, and SOPs to ensure efficiency and consistency - Manage the end-to-end candidate journey and improve candidate experience - Optimize ATS and HR systems, including integrations with key platforms - Develop and track recruiting KPIs, dashboards, and performance metrics - Use data, automation, and AI to improve processes and decision-making - Partner with cross-functional teams to align priorities and drive execution - Support implementation, change management, and adoption of new tools and processes What Success Looks Like  - A fully standardized, scalable recruiting and onboarding infrastructure across the platform.  - A seamless and efficient candidate and hiring manager experience.  - Strong adoption and optimization of ATS and HR systems.  - Clear visibility into recruiting performance through data and analytics.  - Effective use of AI and automation to improve speed, quality, and efficiency.

About Proper Proper is leading a new era in property management through technology, innovation, and growth. With an expanding portfolio and multiple companies under the CEO’s leadership, this is an exciting time to join our team. We are looking for a highly skilled, proactive, and reliable Virtual Executive Assistant to support our CEO in a dynamic and fast-paced environment. Position Overview  We are seeking a highly operational, systems-oriented leader to build and scale a best-in-class recruiting and onboarding infrastructure across our platform. The Director of Recruiting & Onboarding Operations will be responsible for designing, standardizing, and optimizing the end-to-end hiring and onboarding experience across multiple companies and employee segments.    Key Responsibilities  - Design and implement standardized recruiting and onboarding processes - Build scalable workflows, playbooks, and SOPs to ensure efficiency and consistency - Manage the end-to-end candidate journey and improve candidate experience - Optimize ATS and HR systems, including integrations with key platforms - Develop and track recruiting KPIs, dashboards, and performance metrics - Use data, automation, and AI to improve processes and decision-making - Partner with cross-functional teams to align priorities and drive execution - Support implementation, change management, and adoption of new tools and processes What Success Looks Like  - A fully standardized, scalable recruiting and onboarding infrastructure across the platform.  - A seamless and efficient candidate and hiring manager experience.  - Strong adoption and optimization of ATS and HR systems.  - Clear visibility into recruiting performance through data and analytics.  - Effective use of AI and automation to improve speed, quality, and efficiency.