• provide day to day client support on behalf of the Health Care Management department • strategically collaborate with Healthcare Management and non-Healthcare Management team members to ensure client needs are met • have active visible presence with internal and external clients for management and support for business needs and growth • maintain active communication and relationships with all internal and external stakeholders to deliver solutions and results for the business

The Claims Experience Service Consultant supports MagMutual policyholders and agents by coordinating high-level claims, reviews, and meetings, serving as a knowledgeable resource for claims experience questions and matters, closed claims discussions, and claims process guidance. This role focuses on coordinating and supporting claims experience activities, providing guidance on claims processes, delivering clear communication, and supporting education, analysis, and reporting efforts that enhance the overall policyholder experience.SPECIFIC DUTIES: Claims Experience Support & Policyholder Assistance - Serve as a service contact for policyholders and agents regarding claims experience questions and processes. - Respond to inquiries related to closed claims discussions, claim outcomes, and general claims experience questions. - Provide guidance on claims reporting expectations, first notice of loss procedures, and claims process steps. - Support policyholders and agents during onboarding, renewals, acquisitions, or transitions where claims experience education is relevant. Claims Surveys, Feedback & Issue Identification - Coordinate distribution of closed claims satisfaction surveys to policyholders. - Track survey completion and review feedback related to claims handling and communication. - Identify concerns or dissatisfaction and escalate issues to appropriate internal stakeholders. - Assist with internal documentation and reporting of claims satisfaction trends. Claims Review Meetings & Claims Support Activities - Coordinate claims review meetings with policyholder groups, practices, hospitals, or agents. - Prepare claims summaries, supporting materials, and agenda items for review discussions. - Assist with documentation of meeting outcomes and follow‑up actions. - Coordinate internally to obtain claims information needed for client discussions or stewardship meetings. Collaboration, Documentation & Operational Support - Serve as a liaison between policyholders, agents, Claims, Underwriting, Risk Management, and Service teams. - Help resolve issues involving communication breakdowns, documentation requests, or process questions. - Document claims‑related interactions, cases, and follow‑ups in Salesforce or applicable systems. - Maintain accurate records of claims experience activities, surveys, and review meetings. QUALIFICATIONS, EXPERIENCE REQUIRED: - Bachelor’s degree required; advanced degree or professional designation preferred. - 5-7 years of experience in claims support, customer service, healthcare risk management, or insurance operations. - Working knowledge of medical professional liability claims processes. - Strong written and verbal communication skills. - Ability to interpret and explain claims data and documentation clearly. - Proficiency with Salesforce and Microsoft Office applications. - Strong organizational skills and attention to detail. Location: Remote - USA

We are looking for a strategic, customer-centered real estate advisor who is energized by solving complex business challenges through smart workplace solutions. As a Global Workplace Senior Advisor, you will play a key role in shaping how our offices and clinics support the way our teams work, grow, and serve customers. This role is ideal for someone who blends analytical thinking with strong relationships, brings curiosity to every conversation, and takes pride in delivering thoughtful, high-impact results. Responsibilities In this role, you will drive outcomes that align workplace strategy with business priorities while ensuring clarity, momentum, and partnership across the enterprise. - Lead the execution of real estate portfolio, space, and occupancy strategies that support business growth and operational efficiency across leased and owned offices and clinics - Partner closely with Strategy, Transactions, and Project Management teams to translate business needs into clear, actionable real estate plans - Shape occupancy programs by defining space needs, migration strategies, and project justifications grounded in business demand and market conditions - Provide strategic guidance on transactions by reviewing documentation, identifying critical terms, and directing negotiation approaches - Oversee and influence third-party brokerage partners to ensure transactions align with enterprise objectives and timelines - Build trusted relationships with business leaders by deeply understanding their workforce needs, priorities, and future plans - Support accurate headcount, capacity, vacancy, and forecasting data to enable informed decision-making - Validate program and project data, track milestones, and deliver clear reporting during execution and after completion - Communicate complex information in a concise, confident way for senior leaders, enabling timely and informed decisions Qualifications Required Qualifications - Minimum of 5 years of experience in real estate transaction management, space and occupancy planning, facility management, or project management - Proven experience managing client or stakeholder relationships in a fast-paced, professional environment - Strong understanding of commercial real estate transaction processes, including renewals, new leases, relocations, and dispositions - Demonstrated ability to analyze complex information, identify risks and opportunities, and recommend practical solutions - Excellent written and verbal communication skills, with the ability to present clearly to diverse audiences - High level of accountability, initiative, and comfort working independently on visible, high-impact work - Proficiency with Microsoft Excel, PowerPoint, and other Microsoft Office applications Preferred Qualifications - Bachelor’s degree in business, real estate, finance, or a related field - Experience working with space planning, system furniture concepts, and workplace design considerations - Familiarity with building regulations and health and safety guidelines - Strong analytical mindset with attention to detail and comfort working with data and reporting - Ability to adapt quickly, prioritize effectively, and respond thoughtfully to sensitive or time-critical issues If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 114,200 - 190,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Utilization Management is a 24/7 operation and work schedules will include weekends, holidays, and evening hours. - Utilizes clinical experience and skills in a collaborative process to assess, plan, implement, coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members. - Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation along the continuum of care - Communicates with providers and other parties to facilitate care/treatment Identifies members for referral opportunities to integrate with other products, services and/or programs - Identifies opportunities to promote quality effectiveness of Healthcare Services and benefit utilization - Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function. - Typical office working environment with productivity and quality expectations. - Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor. - Sedentary work involving periods of sitting, talking, listening. - Work requires sitting for extended periods, talking on the telephone and typing on the computer. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment. - Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding. - Effective communication skills, both verbal and written Required Qualifications - 2+ years of experience as a Registered Nurse in adult acute care/critical care setting - Must have active current and unrestricted RN licensure in state of residence - Utilization Management is a 24/7 operation and work schedules will include weekends, holidays, and evening hours Preferred Qualifications - 2+ years of clinical experience required in med surg or specialty area - Managed Care experience preferred, especially Utilization Management - Preference for those residing in EST zones Education: - Associate Degree required - BSN preferred Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $29.10 - $62.32 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 04/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.