Title: Network Director of Operations HS Location: New York United States Job Description: The Network Director of Operations for HS is principally responsible for leading all operations at Democracy Prep's High Schools. The Network Director of Operations is responsible for providing high-quality coaching and leadership to the operations managers at all high schools, driving toward success on all operations KPIs through coaching of operations leaders and the oversight of smooth systems. The Network Director of Operations ensures that our high schools drive towards strong academic outcomes of our students through strongly coached school-based operations leaders, the tight management of school budgets, strong attendance systems, and excellent scholar retention systems. They are a leader at the CMO and play a key role in cultivating a physical environment of excellence and seamless operations across our NY schools. Core Responsibilities NY Operations Leadership - Lead the efforts to ensure strong attendance systems are in place across schools including thorough attendance intervention systems for chronically absent students - Oversee the implementation of enrollment and re-enrollment systems by school based ops teams to ensure the healthy enrollment of NY schools - Oversee student retention systems that foster a strong sense of student belonging in NY schools - Create and execute a professional development scope and sequence to NY ops teams and school leaders coordinating closely with key members of the COO Team to deliver professional development that meets the needs of the entire COO Team - Oversee expense tracking systems for NY operations teams that lead to strong budget management and high quality BVA meetings. Deliver the necessary professional development and training to ensure that schools are tracking expenses with fidelity - Ensure clear and timely communication of important operations-related updates and deliverables via the weekly NY Ops Leader Bulletin, Principal Weekly Memos, and other avenues as needed - Coordinate the yearlong NY Operations Calendar that outlines important compliance deliverables to school based teams to ensure operational success - Support the recruitment and operations growth pipeline across NY schools to ensure that operations team members are moving through the talent pipeline and operations leadership roles are filled with highly qualified individuals School Operations Excellence - Through highly effective coaching and direct management, build Operations Managers' capacity to run excellent school operations. Through coaching and accountability systems, ensure high quality data driven operations leadership exists on each campus. - Root coaching and leadership in driving towards operations KPIs and drive the strategy of progress monitoring against these metrics across schools within your portfolio - Foster collaborative relationships with Deputy Superintendents and the Chief Schools Officer to ensure that key initiatives are handled with success in all New York schools and to ensure that shared Key Performance Indicators (KPIs) are met or exceeded and strategic initiatives are implemented - Partner with school and CMO teams to provide leadership and content expertise across key operational functions in schools - Conduct internal operational reviews of school-based systems and procedures to recognize areas of strength, identify opportunities for improvement and identify, codify and share best practices in school operations - Engage with other COO Team Leads in a weekly meeting to progress monitor key results, coordinate cross-team support with other CMO teams, and remove or eliminate barriers for school operations teams to achieve operational excellence - Facilitate effective collaboration across CMO teams and facilitate communication and feedback between schools and CMO teams High School Operational Systems - Oversee school operations across high schools, driving schools to achieve key operational outcomes and realize strong operational health - Project manage the creation and timely delivery of all high school's master schedules in partnership with master schedule vendor, schools, and academics teams - Manage all testing systems (including Regents exams, College Board, ACT, AP exams, and internal exams) to ensure operationally smooth testing administration - Plan and oversee the execution of graduation and senior events through venue and vendor coordination ensuring that these events celebrate graduates as well as our mission as a college preparatory institution - Design and implement transcript processes In partnership with the Data, Academics, and Schools Teams Qualifications - 8+ years of experience managing critical processes, teaching and/or school based operational experience - A graduate of a Bachelor's degree program strongly preferred Competencies & Leadership Expectations - A champion for data-driven decision making - A proven leader who has experience setting and implementing a vision for how school operations teams leads to strong academic outcomes and a healthy school and staff culture - A strong relationship builder with excellent interpersonal skills, a proven ability to work collaboratively across teams, and an ability to develop and maintain long-term, productive relationships internally and externally. - You are an organized, data-driven project manager that utilizes your content-matter expertise to partner with teams, schools, and other leaders to develop strong systems and solutions - An excellent manager and team leader with a track record of leading teams in diverse functional areas. - An expert negotiator and contract manager, able to handle a complex variety of external vendors to excellent service - A systems-level thinker with the ability to solve problems and build scalable solutions - A subject matter expert who understands the nuances of K-12 school systems - A team player who loves to teach, learn, and invest in the professional development of others Work Requirements and Schedule: - This is a hybrid role with at minimum three days per week on site at schools or the central office. During peak times (school opening in August/September), work will be fully in person. Compensation Democracy Prep staff members are provided with a competitive salary, comprehensive benefits, and a working environment that includes the necessary technology and resources to succeed. -- Democracy Prep is an Equal Opportunity Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, or ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Our mission is to educate responsible citizen-scholars who will change the world. We strongly believe that by building a DREAM team that represents numerous perspectives, backgrounds, and expertises, we can achieve this goal together. This is a value we highly support and strongly encourage candidates of all backgrounds to apply.

OnTrac is hiring an Enterprise IT Network Engineer! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. Location: Remote (On site travel up to 50% - Eastern U.S.) Salary: $104,000-$131,000 Schedule: Monday - Friday 8am - 5pm After‑hours maintenance and on‑call rotation required Employment Logistics: The Network Engineer is responsible for the design, deployment, management, and optimization of enterprise network infrastructure with an emphasis on Cisco Meraki and Fortinet solutions. This role partners closely with Security, Systems, and Cloud teams, and ensures high availability, performance, and security across corporate LAN, WAN, SD‑WAN, and wireless networks spanning multiple sites (branch locations, sort centers, colocation facilities, and cloud environments). Unpacking the Benefits: We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work. - Medical, Dental, and Vision insurance; HSA and FSA options - Life and Disability coverage (basic and voluntary) - Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance - Competitive benefits and 401(k) with company match - Referral Bonus Program - Up to $500 per referral! - Paid Time Off including Holiday pay - Employee Assistance Program & a Safe and clean work environment The Must-Haves: - 5+ years of enterprise network engineering/administration experience - Strong hands-on experience with Fortinet (FortiGate, FortiManager, FortiAnalyzer, FortiEMS) in production environments - Full-stack Cisco Meraki hands-on administration across MX, MS, MR (with practical experience using Dashboard for configuration, monitoring, and troubleshooting) - Deep understanding of TCP/IP, VLANs, VPNs (IPSec/SSL), DNS, DHCP, OSPF, and BGP - Proven experience supporting multi-site networks with SD‑WAN connectivity patterns and secure segmentation - Experience working in 24/7 or near-24/7 environments (including on-call participation) - Knowledge of datacenter connectivity/design, plus exposure to virtualization and backup connectivity considerations - Familiarity with network monitoring/observability tools (e.g., SolarWinds, LogicMonitor, or similar) - Ability to travel up to 50% (corporate offices, branch locations, and sort centers across the Eastern U.S.) Your Mission in Motion: - Network design & deployment: Design, deploy, and maintain enterprise networking across LAN/WAN/Wi‑Fi using Fortinet and Cisco Meraki solutions in multi-site environments. - Security, segmentation & VPN: Configure NGFW policies, routing, segmentation, NAT, and IPSec/SSL VPN connectivity to ensure secure and resilient access across sites. - SD‑WAN & multi-site connectivity: Manage SD‑WAN connectivity between branches, sort centers, colocation facilities, and cloud environments to support high availability and performance. - Monitoring & optimization: Monitor and optimize network health using Meraki Dashboard and analytics/monitoring tools, driving performance improvements and proactive issue detection. - Operational support & troubleshooting: Support routers, switches, wireless access points, and security infrastructure; troubleshoot complex issues end-to-end and coordinate with vendors as needed. - Cloud & IAM integration: Integrate Meraki with cloud services and IAM, ensuring compatibility with existing enterprise platforms and access models. - Documentation & standards: Maintain accurate network documentation, including designs, topologies, and procedures, to support consistent operations and scalable growth. - Collaboration & mentorship: Partner with Security, Systems, and Cloud teams to align network strategy with business goals, while mentoring IT staff on NGFW and networking best practices. - Continuous improvement & readiness: Stay current on firmware, tools, and industry trends, contributing to upgrade planning and operational readiness. Paving your way to your success: - You bring expertise in full‑stack Meraki (MX, MS, MR) and integrating Meraki with IAM or SD‑WAN solutions. - You excel at applying network automation using Python, Ansible, and Postman. - You are proficient in cloud networking across Azure, AWS, and GCP. - You bring deep understanding of Zero Trust, SASE, and NAC frameworks. - You strongly support Cloudflare WAF and proxied DNS, and demonstrate excellent troubleshooting, communication, and documentation skills. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

Clarity Innovations is a trusted national security partner, dedicated to safeguarding our nation’s interests and delivering innovative solutions that empower the Intelligence Community (IC) and Department of Defense (DoD) to transform data into actionable intelligence, ensuring mission success in an evolving world. Our mission-first software and data engineering platform modernizes data operations, utilizing advanced workflows, CI/CD, and secure DevSecOps practices. We focus on challenges in Information Warfare, Cyber Operations, Operational Security, and Data Structuring, enabling end-to-end solutions that drive operational impact. We are committed to delivering cutting-edge tools and capabilities that address the most complex national security challenges, empowering our partners to stay ahead of emerging threats and ensuring the success of their critical missions. At Clarity, we are people-focused and set on being a destination employer for top talent, offering an environment where innovation thrives, careers grow, and individuals are valued. Join us as we continue to lead innovation and tackle the most pressing challenges in national security. Program Goals Learn: Professional growth during your internship can be exposure to the Cyber Operations domain, learning a new programming language, or perfecting a new tradecraft technique. Contribute: There is a seat at the table for every one of our interns from day one. It is our goal that by the time you leave, your fingerprint is on a true operational contribution. Have Fun: Your time in our program may be limited, but the memories will last. It is our goal that you enjoy your time here and want to come back. Hire: The road doesn’t end at just the internship! Our end state is to bring on former interns full time after completing their school work. Role Within the Cyber Network Operations teams students will be expected to perform rapid research on payload techniques related to other projects we currently support. They will also perform research on devices of interest to our customers to find access mechanisms. Responsibilities - Reverse engineering and vulnerability research - System analysis and N-day triage - Research on Operating Systems and related technologies - Fuzzer development and application Required Qualifications - Pursuing a BS in Computer Engineering, Computer Science, or a related field - Ability to obtain and maintain a Top Secret Security Clearance - Experience with Bash Scripting, Reverse Engineering and Ethical Hacking - Understanding of network programming fundamentals, particularly with networking, data structures, and data models - Comfortable in a high-trust, adaptable team environment Preferred Qualifications - Special focus on initial access across high priority hardware, software and various operating systems - Prior experience with Vulnerability Research #LI-Remote We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Role Description The Service Desk Team Leader plays a pivotal leadership role in ensuring a customer-focused, efficient, and effective service desk operation. Reporting to the IT Manager, the position has responsibility of service team performance, service delivery outcomes, and the continuous improvement of service standards. The role is a senior and integral part of the TalentNeuron ICT Department, and the position provides opportunities to further develop skills and experience, in areas of technology and team leadership as appropriate to the company need. The position has a high degree of autonomy in managing the day-to-day activities required of the role, and combines service excellence, team leadership, and operational oversight of all service operations within the department. Primary Duties & Responsibilities - Lead, mentor and support a team of high performing ICT support staff, to deliver first-class IT support services - Oversee daily operations of the Service Desk, ensuring timely resolution of incidents and service requests in line with agreed SLAs. - Monitor and manage ticket flow via the ticketing system and resource scheduling with efficiency. - Act as a primary escalation point for complex technical issues affecting our users and business - Act as a subject matter expert on service desk operations, systems, and customer service practices. - Ensure consistent and effective communication with end users including teaching staff, administration, parents and students. - Develop and maintain ICT knowledge base articles and standard operating procedures. - Monitoring and improving service quality through performance metrics, knowledge sharing, and proactive engagement with stakeholders. - Collaborating with IT teams on broader technology initiates and projects - Work with external vendors to deliver seamless client outcomes and tackle challenges head-on - Provide regular reporting on service desk performance and key metrics. - Follow up with customers on an ad-hoc basis to identify areas for improvement and provide customer feedback to the appropriate internal teams. - Support the ICT Operations Manager in planning and delivering ICT Initiatives. What You Will Bring: - Previous experience in a Service Desk leadership or senior IT support role in a global environment supporting users in different time zones - Outstanding communication (verbal & written) and stakeholder management skills, with the ability to build trust and influence outcomes. - Procurement of IT devices for end-users - Familiarity with ITIL Frameworks and Service Management practices - Exceptional problem-solving and analytical skills. - A deep commitment and passion to customer service excellence. - Excellent organisational and time management skills. - Exceptional communication skills and effective liaison with a broad cross-section of people including teaching, administration staff and external providers. - Ability to work under pressure, establish priorities and set and achieve work goals. - Education professional with demonstrated proficiency in supporting a complex ICT environment. Key Performance Indicators: - Customer satisfaction rate. - Service team (employee) satisfaction rate and retention rate - First contact resolution rate. - High percentage of Incidents responded to and resolved within target OLAs and SLAs. - Clear documentation of day-to-day procedures. - Asset allocation precision. - Ability to perform tasks after training without continual follow up reinforcement. - Ability to set priorities and maintain deadline. - Timely escalation of issues to the ICT Operations Manager where appropriate. - Maintain neat and tidy workplace. Technical Skills: - Experience with Windows, macOS, iOS device support and Microsoft 365 applications. - Knowledge of Sharepoint and Teams administration - Knowledge of Microsoft Defender - Knowledge of MDM Applications such as Intune/Autopilot. - Proven experience in ITIL, ticketing systems and customer service principles. - Experience in OnBoarding / OffBoarding process in a global environment - Experience with Security Incident Management and root cause analysis - Experience with Atlassian Management - Nice to have: experience with Okta - Nice to have: experience with Jira Service Management - Nice to have: experience with AWS Qualifications: - A minimum of 5+ years of hands-on, relevant IT Support experience - Tertiary qualifications or accreditation in Service Management methodologies such as ITIL would be highly beneficial. - Industry-recognized certifications such as Microsoft, CompTIA A+, Network+ and/or Security+x, or equivalent TAFE certification would be an advantage, but not essential. We’re an equal opportunity employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.