• Engage directly with marketing and MarTech partners • Translate requirements into scalable solutions • Conduct cross-browser and cross-device testing to validate code changes • Collaborate with global technology partners on cross-functional initiatives

• Design, develop, and maintain full-stack web applications using React, React Native, and TypeScript on the front end and NestJS or similar technologies on the back end • Write clean, scalable, and maintainable code with a strong emphasis on TypeScript best practices • Architect and implement solutions to meet both functional and non-functional requirements, ensuring performance, scalability, and security • Collaborate with product managers, designers, and other engineers • Lead code reviews and mentor junior engineers to uphold high engineering standards

Title: Senior Software Engineer - Frontend Location: San Mateo United States Job Description: Company Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There's another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. FireHydrant, a Freshworks company, extends this mission to modern engineering teams, helping them manage incidents, reduce downtime, and operate with confidence across organizations with cloud infrastructure, developer tooling, fintech, gaming, and e-commerce. Fresh vision. Real impact. Come build it with us. Job Description At Freshworks, we believe exceptional user experiences begin with exceptional engineering. As a Senior Frontend Engineer, you'll build fast, accessible, and intuitive interfaces across our global product suite. You'll partner closely with design, product, and backend teams to turn complex workflows into seamless user experiences and take pride in crafting UI that feels smooth, responsive, and reliable. What You'll Do: - Build modular, reusable UI components using modern JavaScript frameworks (primarily React) - Translate product and design requirements into clean, scalable frontend solutions - Collaborate cross-functionally to deliver features end-to-end - Improve performance, accessibility, and responsiveness across browsers and devices - Debug complex UI issues and ensure a consistent experience across environments - Write clean, maintainable, and well-test code - Participate in code reviews and contribute to frontend best practices Qualifications - 3-5 years of experience building frontend applications in a product environment - Strong fundamentals in HTML, CSS, and JavaScript (ES6+) - Experience with React (or similar component-based frameworks) and component-driven development - Solid understanding of performance optimization and web accessibility basics - Experience integrating with APIs and working with backend services - Ability to debug and solve UI issues across browsers - Familiarity with tools like Chrome DevTools, Lighthouse, Jest, or Storybook - Comfortable working with designers and product managers to refine UX Nice to Have: - Experience with TypeScript and modern build tools - Exposure to design systems and reusable component libraries - Understanding of frontend security best practices - Familiarity with performance profiling or large-scale applications Additional Information Please note this is a hybrid role with onsite expectations of 3x/week (Tuesday - Thursday) from our San Mateo, CA headquarters. The annual base salary range for this position is $127,500 - $157,500. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

Role Description Are you a frontend craftsman capable of creating and maintaining complex projects? Are you interested in cutting-edge technology? Do you see an existing, high-quality app not just for what it is, but for what it could become? If the challenge of transforming a modern application with a total redesign and Svelte 5 excites you, we need to talk. The Challenge: A Ground-Up Redesign on a New Foundation - This isn't about tweaking a simple app. Our core product is a powerful, configuration-driven checkout widget with multiple display modes, complex booking flows (such as cross-selling and multi-booking), and a dependent-booking management module. - It's a mature, high-quality application, and now it's ready for its next evolution. - Our mission is to execute a total redesign, fundamentally reimagining our user flows, component library, and design system, all built upon a modern Svelte 5 foundation. What You'll Be Building & Transforming - Our checkout widget is a SPA built upon Svelte 5 (migrated from v4), Vite, Typescript, Tailwind, Vitest, and Cypress. - Your responsibility will be foundational migrations (upgrading Vite, Tailwind, etc.), giving you a unique opportunity to learn the codebase's intricacies. - You will participate in translating a new, comprehensive Figma design with a great focus on project maintainability and code clarity. - As our Senior Frontend Engineer, you will be the primary force for this transformation, working alongside our Tech Lead to build the future of our product. What else? - We are looking for out-of-the-box thinking. Any action you take should be taken with the full intent to be responsible for it. - You are the owner of the delivery; you can push it, tweak it, and ask for questions! - You know when to be pedantic and take safe steps, and when to take action. - You can deliver :) What about AI? - We are heavily integrating AI into our process, using tools like Claude Code for code generation or Gemini CLI for experiments. - This doesn’t mean we delegate our work to agent systems; we use them to improve the delivery. - They are meant to augment our creativity and accelerate development. We don’t expect autonomous deliveries without your involvement. Other packages? - Our philosophy is "lean by design," and you'll be a key guardian of our codebase's quality as we transform it. - We are building a product with specific needs. There will always be decision-making before a package is included in the codebase. - Size and complexity are the kings, and this requires deep technical expertise. You need to know how to develop components and libraries. What about test coverage? - We have top-league QA with an excellent E2E suite. - You will be required to cover your features with component tests and unit tests. - This is not your regular 'ship it and see if it works.' We're talking about uncompromising quality. - Cypress and Vitest are your friends. What 'Senior' Means to Us - You're a Master Builder: You've been in the trenches with complex SPAs. You can look at a solid, existing system and see how to make it exceptional. - You're a Product-Minded Engineer: You don't just build what's on the ticket; you seek to understand the "why." - You're a Problem Deconstructor: You are a highly autonomous operator. You can analyse a complex system, plan a multi-step transformation, and execute it with precision without needing constant oversight. - You're a Tech Enthusiast: The idea of leveraging AI tools in your daily workflow excites you. Qualifications - Expert knowledge of modern JavaScript (ESNext) and TypeScript. - Proven experience building and maintaining complex, large-scale Single Page Applications (SPAs). - Experience with large-scale refactoring and evolving a mature codebase. - Demonstrated ability to work with intricate business rules and user flows. - Deep professional experience with Svelte is a significant advantage. Alternatively, expert-level experience in React or Vue with a demonstrable passion for mastering Svelte. - A pragmatic approach to problem-solving and a love for the craft of frontend development. - Intermediate English proficiency. - Nice-to-have: Backend development experience. - Preferably located in the Czech Republic time zone. Benefits - Fairly informal about working hours. - Unlimited paid holiday days. - Start-up working environment. - WFH or work remotely. - Team buildings and company remote office. - Two office locations: core team in Brno and a newly opened office in Lisbon. - Young and passionate team - the ‘Ventrata family.” - Hardware/remote setup package. - Competitive salary and regular salary revaluation. - Christmas bonuses. Company Description Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24/7 live support. - Leading brands across diverse verticals trust Ventrata's solutions, and our focus on building long-term connections is key to mutual success. - Since 2016, we have worked with many City Sightseeing operations and have teamed up with notable companies like Big Bus Tours and Historic Tours of America. - Our recent partnerships, including those with English Heritage, Paradoxon, the Empire State Building, Thames Clippers, and many others established over the past two years, show strong potential to evolve into enduring, long-term relationships. - These examples represent just a few of our many collaborations driving the innovation behind the 21 million tickets we sold in 2023 — a 60% increase from the previous year. - What truly sets us apart is our independence — we've been profitable since 2018, with no reliance on venture capital. - This financial stability allows us to innovate and grow on our own terms. - We value collaboration and freedom ensuring that every team member has the space to take ownership, be heard, and drive real impact.