Inizio Engage has a long-standing partnership with a pharmaceutical company, across our Inizio Engage business to provide services to patients allowing access to care. The Virtual Case Manager provides services to patients allowing access to care for prescribed medications. You will talk with patients, physicians, and pharmacies related to providing access to care on behalf of our clients. You will be part of a patient access team to manage the patient experience from start to finish by providing services that may include benefits investigation, program information, eligibility, reimbursement support, and general resources. You will communicate with third parties to obtain benefits verification, enroll in copay support, and transfer patients to patient assistance programs. You are someone with extreme customer empathy, experience in patient care/healthcare case management and engagement, and someone with excellent software navigation skills. This is your opportunity to join Inizio Engage and represent a top pharmaceutical company! What’s in it for you? - Competitive compensation - Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions - Employee discounts & exclusive promotions - Recognition programs, contests, and company-wide awards - Exceptional, collaborative culture - Best Places to Work in BioPharma (2022, 2023, & 2024) - Certified Great Place to Work (2022, 2023, 2025) What will you be doing? - Serve as a patient advocate on behalf of the patient to coordinate access to medicines for timely treatment initiation, training, and ongoing shipments across HCP office, payer, and specialty pharmacy. - Understand a patient’s support needs and interaction preferences to deliver a seamless, tailored patient experience that helps each patient complete their treatment as prescribed by the HCP (Healthcare Professional). - Provide support to patients and HCPs (Health Care Professional) throughout the prior authorization and appeals processes. - Educate providers and patients on relevant payer policies to help ensure patients can start and stay on therapy. - Provide support to each assigned patient about their coverage status while maintaining accurate information in the designated computer system to support data integrity of information relayed to customers and clients. What do you need for this position? - Bachelor’s degree required. - Minimum 1-2 years of industry experience with pharmaceutical or healthcare case management and knowledge of medical or pharmaceutical terminology. - Experience with health insurance and Rx reimbursement. - Understand HIPAA and privacy laws and requirements and maintain patient confidentiality - Experience with Adverse Event and Product Quality Complaint reporting - Maintain compliance with program business rules, standard operating procedures, and guidelines - Outstanding case management is required - Passionate about learning and able to share/communicate that passion to others - Exhibit collaboration and follow up is necessary - You must demonstrate the ability to work in a dynamic and culturally diverse workplace. About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: https://inizio.health/ Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

Position:Care Coordinator Supervisor Location: Remote (Must reside within the New York Tri-State Area - NY, NJ, or CT) Schedule: Monday - Friday 9am-5pm Compensation: $58,039 - $65,294 Introduction: VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible. Our care is offered through a number of Medicaid and Medicare managed care plans, and through our Assisted Living Program. VillageCare has delivered quality health care and social services to individuals residing within New York City for over 45 years. Our service area now includes all five boroughs of NYC, as well as Westchester, Nassau, and Putnam counties. Job Summary: The Care Coordinator Supervisor is responsible for the day-to-day oversight and supervision of the Care Coordinator team within the Care Management department. This role is accountable for ensuring Care Coordinators deliver exceptional customer service, timely follow-up, and seamless support to Care Managers, members, and providers. The Care Coordinator Supervisor will lead the team in meeting performance goals and promote a culture of service excellence by fostering accountability, engagement, and collaboration, while ensuring compliance with organizational standards and regulatory requirements. Experience: - Minimum of 2 years of supervisory experience in healthcare - Demonstrated proficiency in Windows and Microsoft Office Suite - Experience with care management EMR platforms required - Bilingual is preferred - Education and certification: Associate degree is required; bachelor's degree is preferred Are you ready for an exciting opportunity? So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team! VillageCare is an Equal Opportunity Employer.

• Own the customer implementation process and procedural success metrics to drive adoption of new Pelvic Health therapies within targeted accounts. • Guide medical professionals to safely and effectively use new therapies including, but not limited to, implant and technologies that enable procedure success. • Provide education and technical support to HCPs to enhance their understanding, usage, and long-term adoption of new therapies. • Identify implementation and broader adoption challenges and determine the most appropriate avenue for resolution. • Conduct reviews with HCP teams to provide metrics on implementation status, discuss successes and address any challenges. • Gather and analyze feedback from physicians and clinician teams to identify areas for improvement, optimization, and long-term adoption. • Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure a successful product launch.

About Convatec Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com Profitieren Sie von unseren gemeinsamen Erfolgen und werden Sie als Vertriebsmitarbeiter Außendienst (m/w/d) - Advanced Wound Care - Gebiet Chemnitz, Dresden, Görlitz Teil des Teams bei ConvaTec. Ihre Aufgaben: - Sie tragen die Umsatz- und Erfolgsverantwortung in dem zu betreuenden Verkaufsgebiet und positionieren dort ConvaTec als langfristigen, strategischen Partner (z.B.: niedergelassene Ärzte, Pflegeeinrichtungen, ambulante Pflegedienste sowie Regionaler Fachhandel und Homecare) - Sie sind verantwortlich für die fachliche Beratung und Produktschulungen für medizinisches Fachpersonal - Sie beobachten die Marktsituation im Gebiet und führen eigenständige Analysen der Marktentwicklung sowie weiterer Erfolgskennzahlen durch - Sie arbeiten bereichsübergreifend und eng vernetzt mit dem Innendienst und den anderen Franchises zusammen - Sie nehmen an Messen, Kongressen und regionalen Fortbildungsveranstaltungen teil - Dokumentation in den entsprechenden Tools Ihr Profil: - Sie verfügen über eine abgeschlossene medizinische oder kaufmännische Ausbildung, idealerweise mit Erfahrung im Gesundheitswesen - Sie haben mehrjährige Erfahrung im Außendienst, vorzugsweise im Bereich Wundversorgung, Medizintechnik oder Pflege - Sie sind kommunikativ, arbeiten gerne mit anderen Menschen zusammen und haben Freude am Auf- und Ausbau von Kundennetzwerken sowie langfristigen PartnerschaftenSelbständige, strukturierte Arbeitsweise mit hoher Eigenmotivation - Im Umgang mit dem MS Office Paket sind Sie versiert und können sich schnell in neue Systeme wie z. B. CRM einarbeiten - Sie bringen sehr gute Deutschkenntnisse in Wort und Schrift mit, Englischkenntnisse sind von Vorteil - Sie wohnen im zu betreuenden Gebiet UNSER VERSPRECHEN Wir sind da, um das Leben der Menschen, mit denen wir in Berührung kommen, zu verbessern. Arbeiten Sie mit! Wir bieten Ihnen: - eine vielseitige und verantwortungsvolle Aufgabe in einem dynamischen und innovativen Umfeld - die Möglichkeit eigenverantwortlich im Team zu arbeiten und Freiraum für eigene Ideen - eine professionelle und intensive Einarbeitung mit Seminaren, Hospitation und Coaching - einen Firmenwagen auch zur privaten Nutzung sowie repräsentative Arbeitsmittel - eine attraktive, leistungsorientierte Vergütung Fühlen Sie sich angesprochen? Dann freuen wir uns darauf, Sie kennen zu lernen! Nutzen Sie die Chance, durch unsere ambitionierten Ziele das Beste aus sich herauszuholen. Streben Sie nach höheren Zielen und übernehmen Sie Verantwortung. Ergreifen Sie die Initiative - wir werden Sie stets ermutigen und unterstützen, damit innovative Ideen verwirklicht werden können. Auch wenn es immer wieder Herausforderungen zu überwinden gilt – Ihre Arbeit, Ihr Engagement und Ihre Erfolge werden dazu beitragen, das Leben von Millionen Menschen zu verbessern. Stellen Sie sich der Herausforderung. Hier werden Sie täglich Neues bewegen und bewirken. #LI-AP1 #LI-Remote Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com. Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Already a Convatec employee? If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!