Kentro, formerly IT Concepts, Inc., is a mission-driven digital modernization and transformation firm founded in the early 2000s and headquartered in McLean, Vi
Endpoint Engineering Management and Reporting Technical Staff (VA ESOM)
Location
United States
Posted
42 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Endpoint Engineering Management and Reporting Technical Staff (VA ESOM)
Kentro.us
Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for (4) Endpoint Engineering Management and Reporting Techncial Staff to support our VA ESOM Contract. Join a growing engineering team that is expanding its capabilities to improve endpoint health, security, and visibility, taking on a role that directly influences how the agency understands, secures, and optimizes its enterprise endpoint ecosystem. The Endpoint Engineering Management and Reporting (EEMR) Technical Staff supports the engineering, integration, and reporting activities of the agency’s Enterprise Endpoint Management and Reporting environment. This role executes endpoint management and reporting tasks that contribute to the stability, performance, and visibility of endpoint operations across the enterprise. Working under the guidance of the EEMR Lead, this individual develops and maintains reporting solutions, supports endpoint management activities, and ensures the accuracy and consistency of operational data used for both monitoring and leadership reporting. Location: This position can be performed remotely within the United States and will support Eastern Time working hours. Responsibilities - Execute day-to-day engineering and operational activities across endpoint management platforms (e.g., Intune, MECM/SCCM, JAMF) and associated reporting tools. - Develop, maintain, and enhance operational reports, dashboards, and metrics related to endpoint health, compliance, and performance. - Build and maintain web-based SQL reports and Power BI dashboards to support both operational monitoring and leadership reporting. - Validate and analyze endpoint data to ensure accuracy, consistency, and alignment across reporting outputs. - Contribute to the development of enterprise reporting artifacts, including dashboards, scorecards, and recurring operational reports. - Collaborate with cross-functional teams to gather data, understand reporting requirements, and support data-driven decision-making. - Identify reporting gaps, data inconsistencies, and process inefficiencies, and recommend improvements. - Support the documentation of reporting logic, data sources, and processes to ensure transparency and repeatability. - Contribute to continuous improvement efforts across endpoint management and reporting capabilities. Enterprise Reporting & Analytics Execution - Develop and maintain dashboards that provide visibility into endpoint health, performance, and service delivery. - Support the creation and refinement of enterprise scorecards summarizing endpoint management performance and compliance metrics. - Produce recurring technical support reports, including summaries of Level 4 support activities and trend analysis. - Translate operational data into clear, structured outputs that support both technical teams and leadership stakeholders. Qualifications - Minimum of 5+ years of relevant experience in Endpoint Engineering, Endpoint Management, Reporting, or Enterprise IT Operations. - Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline is required. An additional 8 years of relevant experience can be substituted for the degree requirement for a total of 13+ years of relevant experience. - Hands-on experience working with endpoint management platforms such as Intune, MECM/SCCM, JAMF, or similar tools. - Experience developing reports and dashboards using SQL, Power BI, or similar reporting and analytics tools. - Solid understanding of endpoint lifecycle management, including configuration, patching, compliance, and performance monitoring. - Ability to work independently on defined tasks while contributing to a broader team effort. - Strong attention to detail, particularly in data validation and reporting accuracy. - Ability to identify data discrepancies or reporting gaps and elevate findings to the EEMR Lead. - Effective communication skills, with the ability to present information clearly to both technical and non-technical stakeholders. Clearance Requirement: - US Citizen or Green card holder - Willing and able to obtain and maintain Public Trust Clearance - Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents - If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. #LI-SB1 Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification. Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the job link and then click the blue “Apply” button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.
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