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Work From Home Work From Home Work From Home, Indiana 46544 The HIM EHR Applications Solutions Business Partner will triage incoming HIM issues and resolve those they can; escalating and following up on those that need additional resources. This position will serve as a key liaison between Health Information Management (HIM), Information Technology (IT), and business stakeholders. This role will support HIM division leadership with managing projects and activities for IT implementations and changes; new departments/business development, regulatory changes, performance improvement initiatives. Responsibilities include supporting the corporate and regional standards, procedures, protocols, objectives and performance improvement. The role must understand and be able to articulate HIM requirements, operations, workflow and business practices as well as the capabilities of the IT systems. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT - Schedule: Monday - Friday | 8 a.m. - 5 p.m. - Triage, research, prioritize, and follow up on incoming inquires. Work with others as needed to resolve issues and implement solutions. Promote and maintain standardization of the EHR and workflows across the corporation. - Acts as an extension of HIM Division Management by serving as a liaison between HIM, IT, and customers. Serves as the initial go-to person and ensures follow-up is completed. - Prioritize and follow up on division initiatives and tracking to help ensure efficiency. - Participates as a member of the HIM team on such things as meetings, group initiatives, covers for teammates during vacations, provides timely and accurate responses to all stakeholders. - Assist leadership and coworkers in the planning, development, and on-going maintenance of the HIM division functions and projects. Including supporting our Joint Venture and Health Connect partners. Will assist with covering for coworker's time off. - Serve as a subject matter expert on HIM applications and processes. Serve as a subject matter expert on health information laws and regulations including release of information, medical records management, confidentiality, information storage and retrieval, designated record set, and electronic health records management. - Monitor and work assigned queues timely to ensure patient information and claims are processed timely. - Partner with the Education and Training team to ensure material is updated and communicated to staff for process changes. - Stay current with healthcare technology, applications, and related HIM regulations and standards. QUALIFICATIONS - Associate's Degree - Required - Bachelor's Degree - Preferred - 3 years Health Information Experience - Required - 2 years EHR Experience - Required - 1 year Process Improvement Activities - Preferred - Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) - Required or - Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA) - Required TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: HIM EHR Applications Solutions Business Partner $69,139.20-$95,076.80 INCENTIVE: Not Applicable EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

• Gather, analyze, and document business requirements from stakeholders across multiple regions • Translate requirements into user stories, acceptance criteria, and functional specifications • Create and maintain Business Requirements Documents (BRDs) and secure stakeholder approval • Manage and prioritize the product backlog in collaboration with Product Managers • Act as the first point of contact for reported issues, ensuring proper triage before escalation • Validate delivered solutions during BA testing and ensure compliance with acceptance criteria • Identify gaps in processes, documentation, and system configuration • Standardize documentation practices and CRM standards to reduce technical debt • Develop and maintain process maps, data flows, and system documentation • Analyze ERP systems and document Salesforce integration points • Identify integration risks, data inconsistencies, and delivery blockers • Facilitate sprint reviews and ensure strong stakeholder engagement • Prepare demo scripts, sprint updates, and progress summaries • Provide regular leadership updates on progress, risks, and priorities • Lead workshops, interviews, and review sessions with business and technical teams • Act as an escalation point for cross-functional challenges • Build strong relationships with internal teams and external partners

Company Description Are you passionate about shaping the future of digital advertising? We are looking for a Business Analyst to join our high-load AdTech project, supporting a global self-serve advertising platform used by thousands of advertisers worldwide. This role offers the flexibility of remote work with occasional team meetups. We at Sigma Software partner with leading technology companies to deliver cutting-edge solutions. Here, you will work alongside international publishers, advertisers, and cross-functional teams to streamline workflows and enable scalable platform growth. You will be part of an innovative environment with professional development opportunities, competitive benefits, and the chance to make a tangible impact on an industry-leading platform. CUSTOMER Our Customer is a Sweden-based AdTech company specializing in advanced self-serve advertising platforms that automate direct transactions between advertisers and major global publishers. Their technology removes traditional friction in ad sales by enabling automation, transparency, and operational efficiency at scale. Platforms are trusted by internationally recognized publishers including TripAdvisor, Bloomberg, The Washington Post, Opera, and Dow Jones, handling millions of transactions worldwide. PROJECT The project is a strategic architectural transformation toward a Platform-First approach. The company is transitioning from monolithic, client-specific implementations to a standardized, API-driven, multi-tenant ecosystem of reusable microservices. These services power the entire product suite, remaining independent, scalable, and decoupled from frontend or customer-specific customization. Job Description - Map, analyze, and redesign publisher workflows (onboarding, billing, campaign approval) using BPMN - Create and manage the business rules document for core platform capabilities - Design standardized workflows “Golden Path” to optimize the multi-tenant architecture - Collaborate with the Head of Data & AI to identify automation opportunities - Audit live automated processes to verify efficiency and ROI outcomes, tracking metrics such as cycle time, auto-approval rate, and rework percentage - Facilitate requirements gathering sessions with internal and external stakeholders - Translate complex business needs into actionable specifications for engineering teams - Support testing and validation of new features against defined business rules Qualifications - At least 3 years of experience as a Business Analyst - Proficiency in BPMN, UML, and Swimlane diagramming - Advanced ability to interview stakeholders and extract complex business rules and requirements - Familiarity with Agile/Scrum methodologies - Deep understanding of AdTech and/or white-label SaaS operational workflows - Experience defining and managing API contracts and data models (REST/GraphQL, JSON) - Familiarity with A/B testing or experimentation frameworks - Proficiency in analytics and BI tools (SQL, Looker, Tableau) - At least an Upper-Intermediate level of English WILL BE A PLUS - Experience with cloud-native SaaS (AWS/Azure) and CI/CD tooling - Background in process governance, release management, RACI matrices, and change control Additional Information PERSONAL PROFILE - Proactive, analytical professional with strong attention to detail - Performs effectively in dynamic, high-load environments - Translates business needs into clear, actionable technical solutions