A Surgery Scheduler for the ENT and Plastic Surgery department coordinates all aspects of surgical scheduling to ensure a smooth, efficient experience for patients and providers. This role manages surgery bookings, communicates pre‑operative instructions, and collaborates closely with surgeons, clinical staff, and outside facilities. Strong attention to detail, excellent communication skills, and the ability to navigate a fast‑paced environment are essential. The scheduler also supports patients through the pre‑ and post‑operative process, helping them understand timelines, requirements, and next steps to promote safe, well‑organized care. Location: Work from home Schedule: Full time day shift Incentives & Benefits: We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. *PRN positions not eligible for TriHealth benefits https://careers.trihealth.com/what-we-offer/benefits Minimum Job Requirements: - High School Diploma or GED or GED (Required) - 1 - 2 years experience Customer Service health-related field (Required) - Thorough knowledge of medical and surgical terminology Familiarity with surgical procedures Job Overview: The Surgery Scheduling Coordinator is responsible for the management and organization of most aspects of specialists' surgery schedules in outside facilities. This includes, but is not limited to, the following: pre-certification of all scheduled surgeries, scheduling elective and urgent surgeries and communicating pertinent information to appropriate departments and personnel regarding patient's surgery. Communicates effectively with patients, personnel and providers at all times. Job Responsibilities: - Able to perform under pressure while maintaining good organizational abilities; able to sit for prolonged periods of time with a high level of concentration on tasks. - Accurately enter data into information systems including Meditech, for registration, charges, and department's patient database. - Communicates effectively with team members through participation in conflict resolution and team problem-solving while working together to achieve completion of tasks. - Demonstrates problem-solving initiative when situations with providers arise, including meeting with providers face-to-face. - Safeguards confidential data responsibly with regards to HIPAA laws and guidelines. - Schedules elective and urgent cases for GHA specialists using good organizational skills, including pre-certification of procedures and scheduling of post-operative appointments. Working Conditions: Climbing - Rarely Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Kneeling - Rarely Lifting 50+ Lbs. - Rarely Lifting <50 Lbs. - Frequently Pulling - Rarely Pushing - Rarely Reaching - Frequently Sitting - Consistently Standing - Frequently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Occasionally TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone’s opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

Harbor is seeking a Care Coordinator who is responsible for comprehensive, multi-system care coordination activities for youth with complex needs and their families. Position is full-time, 40 hours per week, and candidates preferably lives in Crawford/Wyandot County. Position is remote and in the community. Education/Experience/Other Requirements: - At least 3 years of experience (or 2 years with an Associate or Bachelor degree; or 1 year with a Master degree) in providing community-based services and supports to children and youth and their families or caregivers in areas of children’s behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or related public sector human services or behavioral health care field. - Have background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development. - Culturally competent or responsive with training and experience necessary to manage complex cases - Qualifications and experience to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-service systems. - Complete the high-fidelity wraparound training program provided by an independent validation entity recognized by the ODM (the COE). - Must be able to communicate clearly, verbally and in writing, with a variety of audiences, and willing to represent the organization within the medical/health-care community. - Must be proficient and accurate in computer use. - Must have valid Driver’s license, acceptable driving record, and deemed insurable through Harbor’s vehicle insurance carrier. - CPR/First Aid and NCI/CPI Certifications required within 90 days of employment. - Prefer staff reside in the community in which they are serving. - Minimum Internet Service Requirements: Minimum upload of 5 mbps; minimum download of 10 mbps per user of the dedicated Internet. Internet services provider must be cable or fiber. DSL, satellite and cellular providers are not permitted. Business class preferred. Ability to connect your Harbor provided computer/equipment directly to your modem or router with an ethernet cable (not wireless). Essential Job Competencies/Primary Duties: - Effectively engages children/youth with significant behavioral health needs and their family/caregivers for assigned caseload (1:10 for ICC and 1:25 for MCC). - Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports. - Conducts comprehensive CANS assessment and facilities development of an individualized, strength based Child and Family-Centered Care Plan. - Actively monitors plan to ensure services are provided in accordance with plan and helps to address challenges and barriers and updates/modifies plan as needed. - Facilitates Child and Family Team meetings and ensure the child and family have a voice and choices in their plan and providers. Encourages creative solutions and use of natural supports with a goal of maintaining the youth in the community and in the least restrictive environment. - Facilitates access to clinical and psychiatric consultation for assigned ICC and/or MCC youth. - Develops safety-crisis plan with youth and family and reviews - Ensures that initial and ongoing engagement, contacts and documentation are completed as required per CME rules. - Must be willing to work flexible hours which may include evenings and/or weekends. - Required to provide services in the home and other community setting. About Harbor: - A leading provider of mental health and substance use treatment for over 100 years - 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year - Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more! Why Work for Harbor? It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include: - - Medical, dental, and vision coverage - Retirement plan with company match - Generous paid time off, sick time, and paid holidays - Tuition and professional license reimbursement programs - Clinical supervision hours offered - Ability to make a difference in your community!

• Provide counseling services to adult clients • Conduct assessments, treatment planning, and progress documentation • Maintain timely and accurate clinical records • Build therapeutic rapport and provide ethical, client-centered care • Maintain a reliable weekly schedule and appointment availability • Collaborate with administrative staff regarding scheduling and referrals • Maintain compliance with HIPAA and North Carolina licensure standards • Participate in supervision, consultation, or team meetings as needed

• Provide counseling services to adult clients • Conduct assessments, treatment planning, and progress documentation • Maintain timely and accurate clinical records • Build therapeutic rapport and provide ethical, client-centered care • Maintain a reliable weekly schedule and appointment availability • Collaborate with administrative staff regarding scheduling and referrals • Maintain compliance with HIPAA and North Carolina licensure standards • Participate in supervision, consultation, or team meetings as needed