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Virtual Assistant, Operations, Customer Support
Location
Philippines
Posted
47 days ago
Salary
0
Seniority
Senior
Job Description
Virtual Assistant, Operations, Customer Support
Huzzle.com
• Manage inbound and outbound customer communication via phone and email, ensuring prompt and professional responses. • Handle booking and scheduling of transport services, ensuring accuracy and efficiency. • Maintain accurate data entry and record-keeping across internal systems. • Coordinate daily logistics operations, ensuring timely updates and issue resolution. • Provide administrative support, including document management and reporting. • Collaborate with internal teams to streamline workflows and improve service delivery.
Job Requirements
- Proven experience in the logistics, transport, or supply chain industry.
- Strong phone and email communication skills in a customer-facing role.
- Experience with booking systems and schedule management.
- High attention to detail with strong data entry and record-keeping abilities.
- Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar).
- Excellent organizational and multitasking skills.
- Ability to work independently in a remote environment.
Benefits
- 💰 Competitive salary based on experience
- 🌎 Fully remote role with a flexible work environment
- 🚀 Work with a growing logistics company in a high-demand industry
- 📈 Long-term career growth with operational and customer success exposure
- 🎯 Hands-on role with real impact on day-to-day business operations
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