Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service. Position Overview We are currently looking for enthusiastic and service-focused individuals to join our team as Customer Engagement Travel Advisor. In this role, you will support clients as they explore vacation possibilities, compare travel options, and finalize personalized trip arrangements ranging from relaxing beach stays to multi-destination international journeys. This flexible remote opportunity is well suited for individuals who enjoy connecting with people, organizing details, and helping others create memorable getaway experiences. Structured onboarding and continued guidance are provided, making this position accessible even to those new to the travel field. Primary Responsibilities - Guide clients through the trip planning process from initial interest through confirmation - Help coordinate vacation components such as airfare, lodging, cruises, activities, and guided experiences - Share helpful destination suggestions based on traveler preferences and goals - Communicate with clients using email, messaging platforms, and phone when needed - Assist with reservation coordination alongside supplier partners - Monitor itinerary accuracy and help ensure updates are reflected properly - Remain informed about seasonal offers, destination highlights, and supplier promotions - Maintain organized client planning records within internal systems Candidate Profile - Interest in supporting travelers and enhancing customer planning experiences - Strong interpersonal communication skills - Comfortable managing tasks independently in a remote environment - Ability to stay organized while assisting multiple client requests - Familiarity with standard online tools and computer systems - Must be at least 18 years old - Must reside in the U.S., U.K., or another approved hiring region - Prior industry experience is not required training resources are provided What You Can Expect - Remote schedule flexibility - Step-by-step onboarding and ongoing mentorship support - Access to supplier networks and travel coordination platforms - Eligibility for travel-related incentives and industry perks - Opportunities to expand into advanced advisory or leadership pathways over time

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service. Position Summary We are currently welcoming applications from service-oriented individuals interested in supporting travelers as Customer Care Travel Specialist. In this remote role, you will help clients prepare for upcoming leisure trips by assisting with travel arrangements, responding to planning questions, and helping ensure reservation details remain organized throughout the preparation process. This opportunity is ideal for individuals who enjoy communication-focused work, helping others stay organized, and learning about destinations such as resorts, cruises, guided experiences, and international vacations. Training support and mentorship resources are available to help you get started confidently. Key Responsibilities - Assist clients with coordinating vacation arrangements including hotels, flights, cruises, and activities - Review traveler interests to help identify suitable destination experiences - Provide helpful suggestions that support trip preparation decisions - Maintain communication with clients using email, messaging platforms, and phone when appropriate - Coordinate booking confirmations with established supplier partners - Keep itinerary records accurate within internal tracking systems - Stay informed about travel updates, supplier offers, and seasonal opportunities - Support travelers during multiple stages leading up to departure Ideal Candidate Profile - Interest in customer care and travel coordination support - Strong written and verbal communication skills - Ability to stay organized while managing multiple requests - Comfortable working independently within a remote workspace - Familiarity with general computer tools and online navigation - Must be at least 18 years of age - Must reside in the U.S., U.K., or another approved hiring region - Previous travel industry experience is not required structured onboarding is provided What This Opportunity Includes - Flexible remote scheduling options - Guided onboarding with continued mentorship support - Access to supplier partnerships and coordination platforms - Eligibility for travel-related incentives and industry perks - Opportunities to expand into advanced client support or coordination responsibilities over time

• Manage all inbound customer enquiries (phone, email, online) • Ensure high-quality, professional communication with hospitals, clinics, and customers • Resolve escalations quickly and effectively • Build and maintain strong customer relationships • Undertake daily admin operations and workflow efficiency • Manage order processing from purchase order through to invoicing • Ensure accurate data entry and documentation across all systems • Maintain internal records, pricing, and product information • Process invoices and purchase orders in MYOB • Manage inventory levels and stock adjustments • Reconcile discrepancies and ensure financial accuracy

Role Description Als junges, dynamisches Unternehmen brauchen wir tatkräftige Unterstützung in den Bereichen Customer Support & Administration. Dich erwarten abwechslungsreiche Aufgaben, spannende Herausforderungen und ein motiviertes Team mit Drive. Das Pensum von ca. 50% eignet sich ideal für Personen, die ihre Arbeitszeit auf mindestens 4, idealerweise 5 Tage pro Woche verteilen möchten. - Kundendienst/Community Management (Beantwortung von Kundenanfragen via E-Mail, Social Media und Telefon) - Unterstützung im Tagesgeschäft/Innendienst - Unterstützung in Projekten Qualifications - Motivierte, verantwortungsbewusste und zuverlässige Person - Eigeninitiative - Freude am Arbeiten im Team und im Umgang mit Menschen - Genauigkeit und Effizienz - Problemlösungs-Skills und kreative Denkweise - Stilsichere Deutsch- sowie Englischkenntnisse in Wort und Schrift, Französisch von Vorteil Company Description Dropz ist ein Schweizer Startup mit über 100'000 Kunden und dem Ziel, eine nachhaltige Alternative zu zuckerhaltigen, in Plastikflaschen abgefüllten Getränken zu etablieren.