• Engage proactively with client stakeholders to gather, analyze, and document **technical and business requirements** • Facilitate workshops, meetings, and discussions to understand **data flows, system integrations, and process dependencies** • Translate business needs into **clear functional and technical specifications** • Collaborate closely with engineering, architecture, and program management teams to drive delivery • Support **program and project management** activities including planning, tracking, and risk management • Create and maintain **process flows, system diagrams, and architecture visuals** using **Microsoft Visio** • Provide insights and recommendations aligned with **AWS-based solutions and cloud best practices** • Ensure requirements traceability throughout the project lifecycle • Communicate effectively across technical and non-technical audiences

Role Description Pendo is preparing for explosive company growth and international scale! We are currently seeking a Sr. Incentive Compensation Analyst to support and partner with our growing Sales organizations. Reporting to the SVP of finance, this will be a key member of the Pendo Finance organization focusing on building best-in-class incentive compensation programs. The Sr. Incentive Compensation Analyst will be responsible for the development, delivery, and execution of our incentive compensation plans. This is a visible role that will engage cross-functionally with our global Revenue, Finance and People teams. Role Responsibilities - Calculate monthly and quarterly commission payments for participants on a variable compensation plan and submit proper reports to payroll. - Maintain an accurate, trackable record of commissions and supporting data. - Ensure accurate and timely distribution of sales compensation letters to new hires; educate new hires on how their incentive compensation plan works and how to access their monthly commission statements. - Develop various incentive metrics, analyses, account reconciliations. Assist with compilation of monthly reporting, forecasts and assist with budget preparation. - Assist with plan implementation and testing to ensure accurate calculations. - Function as a primary contact to the sales organization for commission inquiries and responding in a timely manner. - Evaluate commission guidelines periodically and suggest improvement measures. - Assist with documenting processes and procedures. Maintain strict confidentiality in all aspects of the job. Qualifications - 3-5 years of experience working in a sales compensation, sales operations, or finance related function - Bachelor’s Degree in Finance, Accounting, Economics or a related field - Detail oriented with strong analytical and organizational skills - Strong time management skills with ability to prioritize tasks - Excellent written and verbal communication skills - Skilled in Excel, Google Suite (pivot tables, v-lookups, etc) Requirements - SaaS experience - Prior experience or familiarity administering commissions in Xactly or a similar incentive compensation software (CaptivateIQ, SPIFF, CallidusCloud, etc.) - Experience with Salesforce.com Company Description Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an Asset Management Subject Matter Expert (SME) with deep domain knowledge to support business initiatives, digital transformation, and operational improvements. The ideal candidate will provide expertise across asset management products, processes, and regulatory requirements, acting as a bridge between business, technology, and operations teams. - Provide subject matter expertise in asset management products and operations - Support initiatives across fund administration, portfolio management, investment operations, and client reporting - Collaborate with business, operations, and technology teams to implement solutions - Analyze and optimize asset management workflows and processes - Translate business requirements into functional specifications - Ensure compliance with regulatory and risk frameworks Qualifications - 6–12 years of experience in the asset management domain - Strong understanding of fund operations, portfolio management, and investment products - Knowledge of NAV calculation, reconciliations, and client reporting processes - Experience in process improvement, business analysis, or transformation initiatives - Ability to work with cross-functional stakeholders - Strong communication and problem-solving skills Requirements - Experience with digital transformation or asset management platforms - Familiarity with investment operations systems (e.g., SimCorp, Aladdin, or similar) - Consulting or advisory experience (nice to have)

• structure and prepare projects • join key client interactions • generate senior management outputs • maintain positive stakeholder relations • help clients improve their operational capabilities through consulting work • apply and expand analytical and problem-solving skills across a variety of industries