***Schedule: Full-time, 40 hours per week. Work schedule includes Saturday, Sunday, and Monday plus two additional weekdays (8:00 AM – 5:30 PM PST), with two weekdays off.*** Welcome to Pine Park Health! About Us Pine Park Health is a value-based primary care practice that is redesigning how residents of senior living communities get or stay healthy. We're on a mission to dramatically improve healthcare for seniors by building a new model of care that's designed around everyone involved — patients, families, community staff members, providers, and payers. We've started by providing regular prevention and screening, care for chronic conditions, lab work, and diagnostic testing to patients in their apartments. We visit each community frequently to see patients and collaborate on patient health needs with staff. We also make it easier for patients to get care urgently with same-day or next-day care, helping them avoid unnecessary trips to the ER or hospital. Over 185 communities across Arizona, California, and Nevada work with Pine Park Health today and we're growing quickly to expand our reach and impact. Investors include First Round Capital, Google's AI fund, Canvas Ventures, Foundation Capital, Y Combinator, and Susa. If you're a determined and mission-oriented person who is looking to build the future of healthcare for seniors, join us! The Opportunity _*]:min-w-0 gap-3"> The Clinical Care Liaison is the operational and relational backbone of our geriatric primary care team. You will own care coordination for a panel of 500–600 patients — managing real-time communication, triaging urgent clinical needs, maintaining documentation integrity, and serving as the trusted point of contact for patients, families, facility staff, and providers. _*]:min-w-0 gap-3"> This is not a passive coordination role. You will make real-time judgment calls that directly affect patient safety outcomes. The seniors we serve are medically complex, often frightened, and counting on someone who shows up fully — every shift, every call, every task. What You'll Do - Serve as the primary point of contact for patients, families, facility partners, and providers across your assigned patient panel - Triage and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications in real time - Maintain accurate, compliant patient documentation within our EMR system - Proactively manage appointment scheduling, follow-up care, and interdisciplinary communication - Lead new patient onboarding, ensuring each patient is contacted and scheduled within 24 hours of enrollment - Participate in after-hours on-call rotation to support continuity of care - Contribute to quality improvement initiatives and operational efficiency projects How We Measure Success Patient Communication & Responsiveness - 95% of inbound calls answered within 60 seconds (~30 calls/day) - Average caller wait time under 30 seconds; maximum not to exceed 2 minutes - Urgent voicemails resolved within 1 hour; non-urgent within 1 business day - After-hours voicemails addressed within 2 hours of next business day open Care Coordination & Task Management - 95% of clinical messages and emails addressed within 2 hours - Routine tasks completed within 7 days; STAT tasks within 24 hours - 100% of daily visit reminder calls completed (~20 calls/day) Documentation & Quality - Minimum 6 hours of care coordination activity logged daily - Patient satisfaction scores of 8.5/10 or higher - Full compliance with HIPAA, CMS, and OIG requirements at all times What We're Looking For ***Schedule: Full-time, 40 hours per week. Work schedule includes Saturday, Sunday, and Monday plus two additional weekdays (8:00 AM – 5:30 PM PST), with two weekdays off.*** - Bachelor's degree required; Healthcare Administration, Health Sciences, Public Health, or related field preferred - 3+ years of healthcare coordination, patient services, or clinical operations experience - Prior experience with geriatric, Medicare Advantage, or value-based care populations strongly preferred - Demonstrated ability to triage and manage competing priorities in a high-volume, real-time environment - Proficiency with EMR/EHR systems and healthcare technology platforms - Exceptional written and verbal communication skills across diverse stakeholders — patients, families, physicians, and facility leadership - Self-directed, accountable, and able to perform independently in a remote environment - Availability for approximately 5 on-call overnight and/or weekend shifts per rotation - Reliable high-speed internet and a dedicated, HIPAA-compliant home workspace required - Must not be on any exclusion or debarment from participation in Federal Health Care Programs and must remain in good standing with OIG, CMS, and applicable government regulators What Success Looks Like The Clinical Care Liaisons who thrive here don't wait to be told what needs attention — they already know. They've built personal systems for managing high-volume communication without dropping anything, they document with the same precision at 4:30pm as they do at 9am, and when a fragile patient calls scared, they hold that call with both urgency and calm. By 30 days, you own your queue. You're navigating our systems independently and your patients and facility partners are starting to trust you. By 90 days, you're consistently hitting every performance benchmark and your care team is leaning on you — not managing you. At one year, you are the person newer team members come to when a situation is complex and they're not sure what to do next. This role is a strong fit if you: - Thrive in high-volume, fast-moving environments where your organization directly affects patient outcomes - Hold yourself to a higher standard than your manager has to - Want meaningful daily work with a vulnerable population and can feel the weight of that responsibility without being paralyzed by it - Take pride in documentation accuracy and communication follow-through even when no one is watching This role is not a fit if you: - Prefer a self-paced environment without measurable daily output expectations - Are uncomfortable being held to specific performance metrics - Cannot commit to a fixed shift schedule with on-call rotation - Are looking for a role with minimal patient-facing accountability Benefits Designed For You and Yours Paid Parental Leave Medical, Vision, and Dental Insurance 401K Retirement Plan Cell Phone Reimbursement Annual Wellness Allowance FSA and Dependent Care FSA 10 Paid Holidays Generous Paid Time Off Paid Sick Days Pine Park Health is an equal opportunity employer. Employment is at-will. This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, the Company reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Clinical Study Builder will work closely with data management and statistical staff to design and develop electronic case report forms (eCRFs), visit schedules and associated data quality checks for medical research studies. This position is required to work in a dynamic and collaborative environment. In addition, solution creation includes implementation , testing, and system integrations. The Clinical Study Builder will work principally on Veeva CDMS, but might also be requested to build CRF using different EDC systems, like Medrio or Rave. In addition, this position is required to conduct all these activities in conformance with applicable regulatory requirements, industry guidelines, and Indero standard operating procedures (SOPs) while respecting Indero’s commitment to sponsor’s requirements and timelines More specifically, the Clinical Study Builder must: - Develops programming/configuration of Veeva and Medrio CRFs, folders, edit checks, derivations, integrations, migrations, and reports, based on protocol requirements. - Sets up Coder, Local Lab, Targeted SDV modules. - Leads eCRF design and review meetings. - Provides user support and technical support. - Conducts end user training. - Works collaboratively with Lead Data Managers. - Works effectively with vendor partners in testing and deployment. - Troubleshoots and resolves technical issues in a timely manner. - Participates in the definition, writing and updating of Veeva CDMS SOPs Requirements Education - B.Sc. or M.Sc, or in a related field of study;  Experience - Minimum of 2 years of Veeva CDMS study build experience; Knowledge and skills - Certified Veeva Study Builders preferred. - Medidata Rave build experience preferred. - Detailed knowledge and experience in case report form design, programming databases; - Must be able to lead multiple study builds or post-release changes at the same time; - Understanding of the drug development process and of applicable regulations, including Good Clinical Practices, ICH Guidelines; - Highly organized and detail-oriented with effective project planning and time management skills. - Strong verbal and written communication skills in English; - Ability to work in a fast-paced environment with demonstrated agility to juggle and prioritize multiple competing demands. Our company The work environment At Indero, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities. In this position, you will be eligible for the following perks: - Flexible work schedule - Permanent full-time position - Ongoing learning and development Work location Note that this opening is for a home-based position in India. Attendance at some meetings outside of regular business hours (primarily in the evening) is required. About Indero A Global Clinical Leader in Dermatology and rheumatology! Formerly known as Innovaderm, Indero is a world-renowned expert and clinical research leader in dermatology. We have more than two decades of experience serving a broad range of indications, patient populations, administration routes, and drug classes, and a global footprint. Indero is a dual-focus CRO for dermatology and rheumatology, with 25+ years’ experience in clinical research and trial delivery. Our full-service approach – which includes everything from protocol design and patient recruitment to trial monitoring and biometrics – provides biotech and pharmaceutical sponsors with the rigorous scientific foundation and tailored expertise their studies need to reach the finish line efficiently and effectively. With capabilities in North America, Europe, Asia Pacific and Latin America; vast, continuously growing relationships with investigators and patients; and a dedicated research clinic through which we design and execute our own studies, Indero is the ideal CRO partner for clinical needs at global scale. Indero is committed to providing equitable treatment and equal opportunity to all individuals. As such, Indero will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request. Indero only accepts applicants who can legally work in India. Description de poste null Profil recherché null Notre entreprise null

The Clinical Study Builder will work closely with data management and statistical staff to design and develop electronic case report forms (eCRFs), visit schedules and associated data quality checks for medical research studies. This position is required to work in a dynamic and collaborative environment. In addition, solution creation includes implementation , testing, and system integrations. The Clinical Study Builder will work principally on Veeva CDMS, but might also be requested to build CRF using different EDC systems, like Medrio or Rave. In addition, this position is required to conduct all these activities in conformance with applicable regulatory requirements, industry guidelines, and Indero standard operating procedures (SOPs) while respecting Indero’s commitment to sponsor’s requirements and timelines More specifically, the Clinical Study Builder must: - Develops programming/configuration of Veeva and Medrio CRFs, folders, edit checks, derivations, integrations, migrations, and reports, based on protocol requirements. - Sets up Coder, Local Lab, Targeted SDV modules. - Leads eCRF design and review meetings. - Provides user support and technical support. - Conducts end user training. - Works collaboratively with Lead Data Managers. - Works effectively with vendor partners in testing and deployment. - Troubleshoots and resolves technical issues in a timely manner. - Participates in the definition, writing and updating of Veeva CDMS SOPs Requirements Education - B.Sc. or M.Sc, or in a related field of study;  Experience - Minimum of 2 years of Veeva CDMS study build experience; Knowledge and skills - Certified Veeva Study Builders preferred. - Medidata Rave build experience preferred. - Detailed knowledge and experience in case report form design, programming databases; - Must be able to lead multiple study builds or post-release changes at the same time; - Understanding of the drug development process and of applicable regulations, including Good Clinical Practices, ICH Guidelines; - Highly organized and detail-oriented with effective project planning and time management skills. - Strong verbal and written communication skills in English; - Ability to work in a fast-paced environment with demonstrated agility to juggle and prioritize multiple competing demands. Our company The work environment At Indero, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities. In this position, you will be eligible for the following perks: - Flexible work schedule - Permanent full-time position - Ongoing learning and development Work location Note that this opening is for a home-based position in India. Attendance at some meetings outside of regular business hours (primarily in the evening) is required. About Indero A Global Clinical Leader in Dermatology and rheumatology! Formerly known as Innovaderm, Indero is a world-renowned expert and clinical research leader in dermatology. We have more than two decades of experience serving a broad range of indications, patient populations, administration routes, and drug classes, and a global footprint. Indero is a dual-focus CRO for dermatology and rheumatology, with 25+ years’ experience in clinical research and trial delivery. Our full-service approach – which includes everything from protocol design and patient recruitment to trial monitoring and biometrics – provides biotech and pharmaceutical sponsors with the rigorous scientific foundation and tailored expertise their studies need to reach the finish line efficiently and effectively. With capabilities in North America, Europe, Asia Pacific and Latin America; vast, continuously growing relationships with investigators and patients; and a dedicated research clinic through which we design and execute our own studies, Indero is the ideal CRO partner for clinical needs at global scale. Indero is committed to providing equitable treatment and equal opportunity to all individuals. As such, Indero will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request. Indero only accepts applicants who can legally work in Argentina. Description de poste null Profil recherché null Notre entreprise null

Title: Senior Clinical Trial Manager Location: United States-Remote Job Description: When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Parexel FSP has an exciting opportunity for a Sr. CTM. This candidate is responsible for : - Manages all operational aspects for implementation of one or more clinical trials and all activities from study start-up through database lock, ensuring Good Clinical Practices (GCP) and relevant SOPs are met - Manages study-related service providers and serves as the primary point of contact for contracted CROs, study staff, and contract labs as appropriate; identifying potential risks and resolving issues with CROs; and ensuring study feasibility is performed as appropriate Study Start Up - Participates in CRO selection process, validates clinical scope of work, supports auxiliary service outsourcing, provides input into vendor management plan, reviews quality metrics, and shares lessons learned as required - Manages and executes vendor kick off meetings, face-to-face meetings, team training, and trial WebEx as required for trial execution - Reviews and oversees the development, review, and operational aspects of site investigator grants and grant payment in accordance with sponsor process requirements - Provides operational review and content to the study protocol and coordinates completion of QC review of the protocol - Coordinates and manages investigator meetings including development of the agenda, management of slide development and review, coordination of meeting planner activities, and presenting at investigator meeting - Coordinates the CROs on site selection, IRB submissions, site initiation and close-out planning Clinical Trial Operational Delivery - Leads and/or supports clinical operational team meetings in support of the respective clinical trial including drafting agenda, collecting minutes, filing minutes in the TMF, tracking action items, providing ongoing status of trial enrollment and timelines, outlining vendor related deliverables, communicating risk/issues, and managing input from other internal and external partners - Conducts thorough review of key specification documents related to the trial and oversees/participates in User Acceptance Testing (UAT) for Interactive Response Technology (IRT), Electronic Data Capture (EDC), eDiary and other systems - Provides content for study related systems and portals - Serves as the clinical operations representative on team meetings held by other functions and provides necessary input into key process related documents - Approves study invoices related to trial vendors - Tracks and obtains necessary approvals related to vendor contract change orders - Provides input into and/or develops study related materials such as Clinical Monitoring Plans, Data Management Plans, eCRF forms and completion guidelines, protocols, patient informed consent drafts, site instructions for specimen collections, and approval for site receipt of study drug - Performs and/or coordinates designees in processes related to designees’ monitoring report review, protocol deviations and data listings for sponsored studies to ensure reliable quality data are delivered - Tracks patient recruitment and progress to study timelines; supports site receipt of safety reporting; maintains and reports metrics for clinical study and CRO delivery performance. - Conducts and/or oversees site monitoring visits for clinical trials as needed - Provides oversight to staff maintaining clinical trial master files to ensure their compliance with required regulatory and GCP quality standards and consistency with company SOPs - Provides input and support for trial site maintenance of appropriate documentation for adverse event safety monitoring - Supports Quality Assurance and regulatory agency activities related to trial related audits pertaining to clinical executions (e.g., sites, TMF, etc.) including coordination of responses/corrective actions related to audit findings - Provides ongoing assessment of subject enrollment and discontinuations to ensure accurate forecasting for financial planning - Performs other duties as assigned Compliance with Parexel Standards - Complies with required training curriculum - Completes timesheets accurately as required - Submits expense reports as required - Updates CV as required - Maintains a working knowledge of and complies with Parexel processes, ICH-GCPs and other applicable requirements Skills: - Effective oral/written communication and interpersonal skills - Advanced computer skills including proficiency in MS Office - Demonstrated ability to communicate and coordinate with internal and external team members - Able to proactively identify project challenges/risks and outline appropriate actions to Clinical Operations Team Lead, (COT-L) - Country level cultural awareness and strong interpersonal skills - Keen problem-solving skills - Detail oriented and possesses technical expertise (e.g., spreadsheets, metrics, and data flow management - Willingness to travel as required for key company meetings - Proficiency in written and spoken English Knowledge and Experience: - Minimum of 5 years of demonstrated direct responsibility for clinical study leadership in the biopharmaceutical industry - Global clinical trial experience is strongly preferred - Demonstrated ability to independently lead a clinical study from startup activities through data base lock and regulatory submission(s) - Ability to see the “big picture” and the role of a study within the overall program - Advanced experience in management of contracted resources/CROs, site monitoring and clinical quality compliance - Strong CRO oversight and operational management skills with proven attention to detail required - Advanced knowledge of Good Clinical Practices and current knowledge of FDA regulations for IND clinical trials - Applies knowledge of GCP/regulatory requirements to all aspects of study preparation and oversight - Documented experience with data safety monitoring board (DSMB) activities Education: - Bachelor’s degree (health or biologic science preferred); masters-level degree a plus #LI-KW1 EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.