About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Learning Experience Manager really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. The Learning Experience Manager will also be responsible for coordinating, organizing, and implementing all of our training programs and ensuring the success of our and our client’s new hire training and onboarding programs. They will work closely with our Learning Experience Leaders, managing a team of up to 8 Learning Experience Leaders as their direct reports, and other site managers daily to ensure the quality of all programs and to execute and deliver world-class training for all of our teammates and future leaders. Responsibilities include but are not limited to: - Maintain a training Schedule for respective assigned sites and/or GEOs: this is to be worked on daily to ensure transparency with other departments. - Update all spreadsheets for rosters for assigned sites and/or GEOs: this is to be worked on daily, as employees are added or deleted. - Create seats for new learning experience staff: this includes updated job descriptions, duties, and pay ranges. - Interview for new learning experience staff: this should include interview questions regarding skillset and culture. - Onboard learning experience staff: complete overview of TaskUs culture and job expectations. - Set job expectations with learning experience staff: this includes all policies and procedures for training staff. - Grade learning experience staff on training skill sets: this is where the KPIs are assessed and measured. - Develop learning experience staff and Leadership with education and certifications: in the area of continued education, trainers are expected to complete required certifications. - Observe learning experience staff during training classes: to maintain excellence in their performance, observations and evaluations will be conducted on a regular basis. - Provide effective coaching and feedback for the development of learning experience staff. - Provide KPIs and standards for each quarter for learning experience staff: this will include quarterly performance evaluations and goal setting. - Provide tools/resources to assist in excellent training material creation: give access to all resources to maintain job function. - Document information on each learning experience staff member: maintain electronic records for each learning experience leader. - Receive and analyze training evaluation forms for each class: identify trends and patterns to help improve the training department, reduce speed to proficiency targets and give high-quality feedback to clients to drive continuous improvement. - Create and maintain training methodologies for the learning experience department: find innovative ways to enhance the training experience. - Develop training courses to further educate current employees: to further educate our employees for their own respective growth and development. - Maintain strong communication with Recruiting and Operations: co-create a strong cycle from pipeline to production, closed-loop feedback cycles on trainees’ performance to improve candidate profile. - Ensure the accountability of the positions to which responsibilities have been delegated in the safety and health management system. - Define and allocate the financial and technical resources and personnel necessary for the design, implementation, review, evaluation and improvement of prevention and control measures so that those responsible for occupational health and safety in the company can satisfactorily perform their duties. - Ensure the training of workers in the aspects of occupational health and safety, within the working day. - Continuously improve training programs and other learning opportunities across the organization. - Other duties as required. - The Learning Experience Manager will support learning and development programs for production agents, our Roadside Assistance Specialists. What does a Roadside Assistance Specialist really do? Roadside Assistance Specialists are someone who is responsible for ensuring that the transportation of our passengers is safe and effective and ensuring that our fleet operations can continue on their transportation missions with minimal delays. They are the “rescue expert” responsible for ensuring safe and secure troubleshooting and problem-solving of vehicle mission error types and other obstacles that may impede or prevent the successful completion of our passengers’ rides. As the Learning Experience Manager directly assigned to manage this campaign, you must also be familiar with with the job requirements of their position, which include: - Maintain TaskUs’s high standard of safety, inside and outside of the vehicle; - Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment; - Be the deputy for technology by communicating courteously always with management, engineers, and the public; - Provides assistance to stranded motorists; - Operate/Drive in single and or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods; - Capable of responding quickly to changing and potentially high-pressure environments; - Work mostly individually but also in small groups of 2-10 people; - Monitor multiple software systems with constant focus; - Maintains cleanliness of vehicle; - Provide concise, clear, and accurate verbal and written feedback regarding the vehicle’s operations; Complete daily reports and document procedures and tests. - Interact with the members of the public and educate them on self-driving technology. - Operate self-driving vehicles on both defined and undefined routes, including a variety of environmental conditions. - Operate onboard data recording computers; - Comfortable riding as a passenger in a self-driving vehicle, where the driver may have little control over the vehicle’s operations. - Responsible for safely setting up driverless vehicles. - Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s). Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car, and driving the car to a safe location. - Apply safety procedures to any situation involving the rescue of a self-driving car. - Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and safely drive passengers to their destination. - Comply with TaskUs’s Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing. - Removes stalled vehicles from surface streets and lanes of travel, and removes vehicles from the lane once the situation has been stabilized - Coordinates with local law enforcement agencies, as needed - Respond to emergency roadside assistance calls based on the ETA provided and within appropriate SLAs - Drive a safe vehicle to and from specified destinations safely and follow all state, and local laws, and DOT regulations - Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws - Other duties as required. Qualifications and Requirements - High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences. - Five years of previous training experience. - Two years of previous management experience, preferably in the training or learning development space. - Two years of previous BPO experience, preferably. - Two years of previous technical support experience and/or logistical and transportation experience. - Strong written and verbal communication skills. - Strong coaching and mentoring skills. - Travel required, up to 25% of the time. - Strong will to learn and adapt to quick change. - Proficient in Microsoft Office and Google Suite applications required, - Strong, confident, and effective verbal and written communication skills are required. - Strong interpersonal, conflict management, and mentoring skills - Ability to work on a flexible schedule including weekends, holidays, evenings, and long hours. - High energy, enthusiastic, motivational training style - Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills are required. - Campaign-specific requirements: - Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working - Must have and maintain a valid state driver’s license - Valid driver's license with a clean driving record - Occasional standing, walking, and sitting. - Able bodied individual that can stand and walk for long periods of time outdoors - Long periods of sitting. - Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders. - Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. - Must be able to occasionally lift and/or move up to 45 pounds. - Must use close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. - Most work is accomplished outdoors in a vehicle. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Summary We are currently hiring for a Chronic Disease Coach (RN or Dietician) to join BlueCross BlueShield of South Carolina. In this role as a Chronic Disease Coach, you will provide support to members for disease prevention and healthy promotion. Empower members to achieve optimal health and wellness by providing personalized guidance, education, and support. This role collaborates with individuals to set and reach health goals, navigate the healthcare system, and make informed decisions about their well-being within the context of their health plan benefits. Description Location This position is full-time (40 hours/week) Monday-Friday from 8:30am-5:00pm and will be fully remote. The candidate will be required to report on-site for their first day. What You’ll Do: - Assess for needs related to a member’s chronic condition, clinical risk and readiness for change via company needs questionnaire. Based on the needs assessment, complete and coordinate action plans in cooperation with members, then implement plans to include member goals. Provides member-centered coaching utilizing motivational interviewing techniques in combination with reflective listening and readiness to elicit behavior change and increase member program engagement. - Participates in patient education with members and providers regarding the member’s condition and available benefit plans. Serves as member advocate through continued communication and education. Promotes enrollment in health and chronic condition management programs. - Provides appropriate communications (written, telephone) regarding member conditions to both health care providers and members. - Participates in data collection/input into system for clinical information flow. Demonstrates compliance with all applicable legislation and guidelines for all regulatory bodies, which may include but is not limited to ERISA, NCQA, URAC, DOI (State), and DOL (Federal). - Maintains current knowledge of network status of all service providers to educate members on care they may receive related to their chronic condition(s). Assists members with referrals to appropriate internal support areas to ensure proper processing of authorized or unauthorized services, as needed. To Qualify for This Position, You'll Need the Following: - Required Education: Associate's in job related field - Degree Equivalency: Graduate of Accredited School of Nursing OR graduate of a health-related degree OR 2 years job related work experience - Required work experience: 3 years of professional health and wellness experience - Required skills and abilities: Working knowledge of word processing software. - Knowledge of quality improvement processes and demonstrated ability with these activities. Knowledge of contract language and application. - Ability to work independently, prioritize effectively, and make sound decisions. - Good judgment skills. - Demonstrated customer service, organizational, and presentation skills. - Demonstrated proficiency in spelling, punctuation, and grammar skills. - Demonstrated oral and written communication skills. - Ability to persuade, negotiate, or influence others. - Analytical or critical thinking skills. - Ability to handle confidential or sensitive information with discretion. - Software and other tools: Microsoft Office - Licenses and Certifications: Within 4 years of hire, must get certification in health coaching (ex: National Board Certified Health and Wellness Coach). We Prefer That You Have the Following: - Preferred Education: Graduate of Accredited School of Nursing - Preferred Work experience: 5 years - healthcare management - Preferred Specialized Training: Health Coaching Certification - Preferred Skills and Abilities: Working knowledge of spreadsheet, database software. Thorough knowledge/understanding of claims/coding analysis, requirements, and processes. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. - Subsidized health plans, dental and vision coverage - 401k retirement savings plan with company match - Life Insurance - Paid Time Off (PTO) - On-site cafeterias and fitness centers in major locations - Education Assistance - Service Recognition - National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.

Title: Sales Coordinator, Training & Development Location: Nashville, TN, United States Hybrid Job Description: Company Overview HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter. HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives. Why Join Us At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive. Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry. We're proud of our values-forward culture that offers our people: - Mission-oriented work - Diverse and inclusive culture - Competitive Compensation & Bonuses - Comprehensive Insurance Plans - Mental and Physical Health Support - Work-from-home flexibility - Fitness Center Reimbursements - Streaming Good time off for volunteering - Wellness workshops - Buddy Program for new HealthStreamers - Collaborative work environment - Career growth opportunities - Continuous learning opportunities - Inspiring workspaces to collaborate and connect with other HealthStreamers - Free employee parking at our Resource Centers in Nashville and San Diego At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration. We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you! HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. Position Information Position Overview The Sales Coordinator, Training & Development will report to the Manager of Training & Development and is responsible for organizing and implementing our HealthStream Sales onboarding program. This position includes scheduling and leading onboarding sessions that will prepare Sales representatives for their upcoming role. The onboarding process includes training on our Sales Tools (i.e. Salesforce, SalesLoft, PowerBi, ZoomInfo), but also our operational structure, solution portfolios, and sales process. The Sales Coordinator is also responsible for the design of our online onboarding courseware as well as the assignment of this education to the new hires. This position requires self-motivation, strong communication skills, project management expertise, and comfort working with teams that contain members of various levels of management. The applicant will be responsible for identifying gaps in the onboarding program and work with Sales Leadership to mitigate. They also will collaborate with departments outside of sales to create education that will improve interdepartmental processes. Familiarity with Salesforce, PowerBi, Canva, Microsoft Office, Authoring tools, and training experience would be a plus. Key Responsibilities You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training. - Organize and implement Sales Onboarding Program - Ensure new hires receive the software and equipment needed for new role - Arranging travel and lodging for employees coming in for sales onboarding - Facilitate and Lead Onboarding Sessions - Provide assignments for new hires - Provide 1x1 coaching with new hires - Set and maintain prioritized activities while keeping all stakeholders well informed throughout onboarding - Provide administrative support to the Director of Sales Operations - Help drive special training programs for sales - including proposal of new ideas, implementation of approved ideas, and coordination with any partners - Designing educational courses for onboarding assignment - Perform other duties as assigned by management Qualifications Requirements - BS or BA degree - 2-5 years of work experience - Microsoft Office (Excel, PowerPoint, & Word specifically) - Microsoft Outlook & Teams - Online Course Building (a plus) - HealthStream Administrator experience (a plus) - Experience with PowerBi (a plus) Qualifications - Technical aptitude - Process Improvement - Strategic Thinking - Project Management - Creative Problem Solving - Change Management - Presentation and Training - Customer Service - Relationship Building - Time Management - Excellent written and oral communication skills - Detail oriented - Ability to work in a deadline-conscious, results-driven environment - Excellent organizational and response skills - Analytical and problem-solving skills - Ability to multi-task - Ability to handle stress and maintain excellent customer service - Ability to lead, own, and drive a project - Self-starter, high character, accountable Compensation - The salary range for this position is $25.00 - $29.20 per hour. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles. Benefits HealthStream offers a comprehensive benefits package to eligible employees, including: - Medical, Dental and Vision insurance - Paid Time Off - Parental Leave - 401k and Roth - Flexible Spending Account - Health Savings Account - Life Insurance - Short- and Long-Term Disability - Medical Bridge Insurance - Critical Illness Insurance - Accident Insurance - Identity Protection - Legal Protection - Pet Insurance - Employee Assistance Program - Fitness Reimbursement Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare

Role Description Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation. They will need: - To deliver future focused education in which students are motivated, inspired and challenged. - To demonstrate strength of character, integrity and professionalism, at all times. - To develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community. - To communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way. They will be accountable for the following specific areas of performance: - Academic Delivery - Academic Assessment & Reporting - Student Behaviour Management - School Brand Ambassadorship - Administration - Health & Safety Qualifications - A degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught. - SACE certification and a police clearance are requirements. - 2-5 years Teaching Experience. - 2-5 years Specialist subject teaching. - Computer and digital literacy. - First Aid. Requirements - A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends. - Demonstrated planning and organisation skills with superior detail orientation. - Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills. - A proven track record of managing professional relationships with maturity and high EQ. - Professional time management is a minimum requirement of the role. - Demonstrated evidence of the ability to think critically and problem solve appropriately.