DEPARTMENT OF REVENUE Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. RELEASE COORDINATOR Job Location: Division of Information Technology 1600 W Monroe St Phoenix, AZ 85007 Posting Details: Salary: $92,399.84 Grade: 26 Closing Date: 4/27/26 Job Summary: The Release Management Specialist is responsible for guiding the complete software delivery life cycle. working with the team from the planning phase to the deployment phase through the development and testing phases. Job Duties: Planning and Scheduling: - Plans the release of project deliverables and release life cycles for multiple applications to include: - Creating and maintaining the master release calendar including planning, testing and deployment phases - Partner with project managers to plan and execute deployment activities according to the release schedule - Ensuring each release is planned according deadlines - Maintains migration templates ensuring they are updated when systems or processes change Risk Mitigation: - Coordinates release schedules and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates. - Identifies risk, manages dependencies, and resolves issues that could impact release quality, scope or schedule so that the scope, schedule, and quality of the release are not affected. Stakeholder Communication and Coordination: - Bridges communications between developers, QA, DevOps and stakeholders ensuring alignment on release goals to include: - Communicating the project-related tasks, such as plans, timelines, requirements, etc., between different teams - Ensuring the allocation of release engineers to every release - Planning and providing weekly updates on the release activities - Communicating with release managers from different IT departments - Teaming up with relevant development teams responsible for building the automation tools used to develop and deploy the software - Scheduling / attending the CAB meetings to discuss the release schedules with the team and find roadblocks, if any. Deployment Oversight: - Schedules release readiness reviews before deployment and milestone reviews after each release - Tracks the progress and finds issues, if any, always working to improve the process of release - Leads the Go-Live activities to deploy the software successfully - Ensures all team members adhere to engineering and compliance standards (CI/CD) during build and release processes Post-Release Monitoring: - Collects feedback to improve future deployment cycles - Maintains documentation related to procedures on build and release, various notifications lists, and dependencies. - Makes improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management Agency/Department Compliance & Continuous Improvement: - Remains current on all laws, regulations, policies, and best practices through regular engagement in activities - Actively contributes to team and individual effectiveness through the following: - - Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated - Completes all required training in a timely manner. - Participates in assigned work teams as appropriate. - May complete periodic metrics, projects, huddle boards and reports as requested. - Prepares for and actively participates in 1:1 coaching with supervisor - Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned. Knowledge, Skills & Abilities (KSAs): - Continuous Delivery (CD/CI) pipelines - Knowledge of DevOps and Agile methodologies - Knowledge of traditional agile methodologies, including Scrum, Waterfall, or Kanban Working knowledge of Software Development Lifecycle Skill - Strong verbal, written, and listening communication skills - Strong organization and time management skills with the ability to make measurable progress on multiple assignment and projects simultaneously and work in high-pressure situations - Strong project coordination skills - Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive. - Proficient in the use of CI/CD tools such as Jenkins and Jira; and in version control systems such as Git Ability - Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety - Ability to analyze risk and optimize release processes - Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner - Ability to learn LEAN concepts, principles and tool - Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem - Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another Selective Preference(s): - Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and/or combination of work experience and education relevant to the assignment - Minimum of five (5) years of experience in analysis and software release management - Previous experience using Application Release Automation tools such as ElectricFlow, Puppet Enterprise, Buildmaster, and Visual Studio Release Management Pre-Employment Requirements: The final candidate will be required to abide by the the following pre-employment checks: - Employment Verification and Reference Checks - State and Federal Criminal Background Check, including fingerprinting - Arizona Tax Filing Records Check - If applicable, ASEDRA Authorized Driver Identification Check If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Benefits: The State of Arizona provides a world class comprehensive benefits package including: - Affordable medical, dental, life, and short-term disability insurance plans - Participation in the Arizona State Retirement System (ASRS) and long-term disability plans - 10 paid holidays per year - Vacation time accrued at 4.00 hours bi-weekly for the first 3 years - Sick time accrued at 3.70 hours bi-weekly - Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). - Deferred compensation plan - Wellness plans - Tuition Reimbursement - Stipend Opportunities - Infant at Work Program - Rideshare and Public Transit Subsidy - Career Advancement & Employee Development Opportunities - Flexible schedules to create a work/life balance Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS). Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members. Contact Us: If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov. *The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Location: UC Health Business Center, remote Department: Medication Access Services, Pharmacy Hours: 0800-1630 Monday-Friday Shift: First Shift UC Health is hiring a full-time Certified Pharmacy Technician in the Medication Access Services Pharmacy at University of Cincinnati’s Medical Center. We are also offering a $2000 sign-on Bonus! This position is with the Precertification team in Medication Access Services. This role works to precertify and get approval on medical benefits for infusions, chemotherapy and other medications given by healthcare providers in UC Health clinics. This involves verification of insurance benefits, identification of medications that require precertification, submission to insurance for prior authorization for those drugs, and communication with clinical and operations teams to facilitate patient care. Pharmacy technicians assist pharmacists in preparing and distributing medications, maintaining the drug inventory, and maintaining patient records. Pharmacy technicians work only under the supervision of a registered pharmacist. They do not perform duties that can legally be performed by only a registered pharmacist. In addition to responsibilities for a Tech I, Pharmacy Technician II demonstrates a high level of initiative and motivation along with competency in a specialized area(s) of the department. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati’s academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. Unit Details: - Opportunities for professional development- Technician Advancement Program - Medical, Dental, and Vision Insurance  - Employee Paid Short- and Long-Term Disability  - 401K  - Tuition Reimbursement Opportunities  - Community Discounts At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide work-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career , build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment.

• Own daily operations of the assigned Client Support team, including ticket flow, queue management, prioritization, scheduling, and shift coverage • Ensure services are delivered consistently in accordance with established processes, SLAs, and standards • Monitor and manage escalation workflows with proper documentation and routing • Oversee dispatch effectiveness in partnership with Client Support Coordinators • Own service performance metrics, including SLA attainment, ticket aging and backlog health, first-contact resolution, reopened ticket rates, and client satisfaction (CSAT) • Provide reporting and operational insights, identifying trends, risks, and corrective actions • Manage Client Support Coordinators, Supervisors (where applicable), and Analysts • Conduct regular team meetings and 1:1s • Set clear expectations for performance, professionalism, and adherence to process • Lead hiring, onboarding, performance reviews, compensation recommendations, and disciplinary actions • Drive career development planning and visibility into growth paths • Identify skill gaps and coordinate training and certification opportunities • Foster a culture of accountability, collaboration, and client-centered service • Own the client experience across the assigned team • Serve as the operational escalation point for service delivery issues • De-escalate client situations, communicate accountability, and restore confidence • Participate in client meetings for operational reviews and escalations • Use data to guide staffing decisions and workflow improvements • Identify opportunities to reduce inefficiencies and improve client experience • Enforce and maintain service delivery processes and standards within the PSA • Monitor team utilization and workload balance • Partner with leadership on contract-level profitability and corrective actions • Coordinate with Support Escalation teams for effective ticket handoffs • Partner with Project Delivery on client onboarding transitions • Collaborate with Infrastructure & Security Operations on cross-functional issues • Work with other Client Support Managers to align standards and share best practices

Job Description This position will be field based within the Tri-State Region (NY, NJ, CT, RI). Our company's Animal Health is driven by our unconditional commitment to the science of healthier animals. Our commitment is portrayed through our products, services, and technologies but also through our people. As a Professional Services Veterinarian for our company's Animal Health, you embody our unconditional commitment to healthier animals by acting as coach, leader, and advisor to our internal and external customers. We, in turn, provide our Professional Services Veterinarians with a culture of support, development, and continuous learning to assure we reach our shared goals. Responsibilities: - Function as an integral member of the Regional Leadership Team supporting territory managers by demonstrating and conveying the value and benefits of our company's Animal Health portfolio through: - Preparation and delivery of technical lectures on our product line to key customers, strategic accounts, and professional veterinary organizations - Offering solutions that align with customer needs and business priorities - Partner with Regional Sales Manager to develop and execute effective business strategy to reach and exceed regional and organizational priorities for lasting success - Meet with key opinion leaders in both clinical and university settings to discuss our company's Animal Health portfolio as well as potential new business opportunities - Represent our company's Animal Health at veterinary schools and veterinary associations and conferences - Serve as the region’s technical expert, evaluating regional and individual technical training needs of the sales representatives and coaching sales representatives in technical selling skills - Collaborate with R&D, Learning and Development, Marketing, Veterinary Insights & Medical Affairs, and Sales to achieve organizational priorities Position Qualifications: Education Minimum Requirement: - Doctor of Veterinary Medicine (DVM/VMD) degree Required Experience and Skills: - 10 years of combined relevant experience: Minimum of 5 years in clinical companion animal veterinary practice and minimum of 5 years in the animal health industry or equivalent leadership and/or management experience. - Ability to take complex issues and translate into easily comprehensible content for respective audiences - Excellent presentation and facilitation skills - Excellent oral and written communications skills both with internal customers and hospital decision makers - Serve as a medical consultant in vaccines, parasiticides, and therapeutics - Ability to influence without direct authority - Ability to build strong networks internally and with industry partners - Bring innovative solutions to both internal challenges as well as those faced by our customers. - Competency in MS Office (Word, PowerPoint, Excel) - Competency in software relevant to the industry, e.g., Salesforce, Veeva, Power BI, etc. - Proven ability to work with cross functional teams both internal and external - Execute core responsibilities of Professional Services Veterinarian independently - Strong understanding of business processes of our veterinary customers and the ability to have discussions regarding using our company's Animal Health portfolio to improve medical capabilities and profitability. Preferred Experience and Skills: - Experience with companion animal vaccines, parasiticides, and therapeutics - Applicable advanced degrees and research experience - Delivery of training or instruction within a structured organization - Leadership and/or management experience Required Skills: Animal Health Sales, Collaboration, Customer-Focused, Leadership, Presentations, Sales, Veterinary Medicine, Veterinary Practice, Veterinary Sciences Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement​ We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”. The salary range for this role is $142,400.00 - $224,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits. You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 75% Flexible Work Arrangements: Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date: 05/2/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.