Location: UC Health Business Center, remote Department: Medication Access Services, Pharmacy Hours: 0800-1630 Monday-Friday Shift: First Shift UC Health is hiring a full-time Certified Pharmacy Technician in the Medication Access Services Pharmacy at University of Cincinnati’s Medical Center. We are also offering a $2000 sign-on Bonus! This position is with the Precertification team in Medication Access Services. This role works to precertify and get approval on medical benefits for infusions, chemotherapy and other medications given by healthcare providers in UC Health clinics. This involves verification of insurance benefits, identification of medications that require precertification, submission to insurance for prior authorization for those drugs, and communication with clinical and operations teams to facilitate patient care. Pharmacy technicians assist pharmacists in preparing and distributing medications, maintaining the drug inventory, and maintaining patient records. Pharmacy technicians work only under the supervision of a registered pharmacist. They do not perform duties that can legally be performed by only a registered pharmacist. In addition to responsibilities for a Tech I, Pharmacy Technician II demonstrates a high level of initiative and motivation along with competency in a specialized area(s) of the department. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati’s academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. Unit Details: - Opportunities for professional development- Technician Advancement Program - Medical, Dental, and Vision Insurance  - Employee Paid Short- and Long-Term Disability  - 401K  - Tuition Reimbursement Opportunities  - Community Discounts At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide work-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career , build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment.

• Own daily operations of the assigned Client Support team, including ticket flow, queue management, prioritization, scheduling, and shift coverage • Ensure services are delivered consistently in accordance with established processes, SLAs, and standards • Monitor and manage escalation workflows with proper documentation and routing • Oversee dispatch effectiveness in partnership with Client Support Coordinators • Own service performance metrics, including SLA attainment, ticket aging and backlog health, first-contact resolution, reopened ticket rates, and client satisfaction (CSAT) • Provide reporting and operational insights, identifying trends, risks, and corrective actions • Manage Client Support Coordinators, Supervisors (where applicable), and Analysts • Conduct regular team meetings and 1:1s • Set clear expectations for performance, professionalism, and adherence to process • Lead hiring, onboarding, performance reviews, compensation recommendations, and disciplinary actions • Drive career development planning and visibility into growth paths • Identify skill gaps and coordinate training and certification opportunities • Foster a culture of accountability, collaboration, and client-centered service • Own the client experience across the assigned team • Serve as the operational escalation point for service delivery issues • De-escalate client situations, communicate accountability, and restore confidence • Participate in client meetings for operational reviews and escalations • Use data to guide staffing decisions and workflow improvements • Identify opportunities to reduce inefficiencies and improve client experience • Enforce and maintain service delivery processes and standards within the PSA • Monitor team utilization and workload balance • Partner with leadership on contract-level profitability and corrective actions • Coordinate with Support Escalation teams for effective ticket handoffs • Partner with Project Delivery on client onboarding transitions • Collaborate with Infrastructure & Security Operations on cross-functional issues • Work with other Client Support Managers to align standards and share best practices

Job Description This position will be field based within the Tri-State Region (NY, NJ, CT, RI). Our company's Animal Health is driven by our unconditional commitment to the science of healthier animals. Our commitment is portrayed through our products, services, and technologies but also through our people. As a Professional Services Veterinarian for our company's Animal Health, you embody our unconditional commitment to healthier animals by acting as coach, leader, and advisor to our internal and external customers. We, in turn, provide our Professional Services Veterinarians with a culture of support, development, and continuous learning to assure we reach our shared goals. Responsibilities: - Function as an integral member of the Regional Leadership Team supporting territory managers by demonstrating and conveying the value and benefits of our company's Animal Health portfolio through: - Preparation and delivery of technical lectures on our product line to key customers, strategic accounts, and professional veterinary organizations - Offering solutions that align with customer needs and business priorities - Partner with Regional Sales Manager to develop and execute effective business strategy to reach and exceed regional and organizational priorities for lasting success - Meet with key opinion leaders in both clinical and university settings to discuss our company's Animal Health portfolio as well as potential new business opportunities - Represent our company's Animal Health at veterinary schools and veterinary associations and conferences - Serve as the region’s technical expert, evaluating regional and individual technical training needs of the sales representatives and coaching sales representatives in technical selling skills - Collaborate with R&D, Learning and Development, Marketing, Veterinary Insights & Medical Affairs, and Sales to achieve organizational priorities Position Qualifications: Education Minimum Requirement: - Doctor of Veterinary Medicine (DVM/VMD) degree Required Experience and Skills: - 10 years of combined relevant experience: Minimum of 5 years in clinical companion animal veterinary practice and minimum of 5 years in the animal health industry or equivalent leadership and/or management experience. - Ability to take complex issues and translate into easily comprehensible content for respective audiences - Excellent presentation and facilitation skills - Excellent oral and written communications skills both with internal customers and hospital decision makers - Serve as a medical consultant in vaccines, parasiticides, and therapeutics - Ability to influence without direct authority - Ability to build strong networks internally and with industry partners - Bring innovative solutions to both internal challenges as well as those faced by our customers. - Competency in MS Office (Word, PowerPoint, Excel) - Competency in software relevant to the industry, e.g., Salesforce, Veeva, Power BI, etc. - Proven ability to work with cross functional teams both internal and external - Execute core responsibilities of Professional Services Veterinarian independently - Strong understanding of business processes of our veterinary customers and the ability to have discussions regarding using our company's Animal Health portfolio to improve medical capabilities and profitability. Preferred Experience and Skills: - Experience with companion animal vaccines, parasiticides, and therapeutics - Applicable advanced degrees and research experience - Delivery of training or instruction within a structured organization - Leadership and/or management experience Required Skills: Animal Health Sales, Collaboration, Customer-Focused, Leadership, Presentations, Sales, Veterinary Medicine, Veterinary Practice, Veterinary Sciences Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement​ We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”. The salary range for this role is $142,400.00 - $224,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits. You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 75% Flexible Work Arrangements: Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date: 05/2/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Location: Junction Building - HQDepartment: Utilization ManagementWeekly Hours: 24Status: Part timeShift: Days (United States of America)Pay Grade: $32.25 - $47.00This is a remote position; however, employment is limited to residents of certain U.S. states due to legal, tax, and regulatory requirements. At this time, we cannot offer employment to individuals residing in California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories. Eligibility is based an applicant’s primary residence at time of hire. Job Summary: As a Utilization Management RN, you look to maximize the quality and cost-efficiency of health care services at ProMedica. You will complete reviews for admissions and transfers and apply payer rules to obtain authorizations. You will work with physicians, nurses, and other members of the health care team to effectively allocate resources to ensure appropriate care. You will review cases and look for opportunities to improve hospital service utilization. The above summary is intended to describe the general nature and level of work performed by the positions. It should not be considered exhaustive.   REQUIREMENTS - Education: Graduate of approved NLN accredited School of Nursing - Years of Experience: Minimum of 3 years acute care nursing experience - License: Current RN licensed in the state of hire PREFERRED REQUIREMENTS - Education: Bachelor’s degree - Skills: Knowledge of insurance guidelines and federal, state, and local regulations. Experience with UR/UM in hospital acute care setting. Previous experience with case management, utilization review, and InterQual criteria ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We offer a competitive benefits package with coverage effective day one of employment which includes dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org Equal Opportunity Employer/Drug-Free Workplace