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Binary Defense logo
Binary Defense

Real people detecting real threats in real time.

Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 51-200Since 2014H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

92 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Account Manager

Binary Defense

• Building relationships with existing client base to ensure they are engaged with their service • Ensuring your clients are getting the highest return on their investment from their service • Strategically partnering with your clients to understand their key security related business challenges and initiatives • Partnering with internal teams to manage and retain client relationships and build client loyalty • Ensuring client satisfaction, retention, operational efficiency and quality of service • Growing existing business with product portfolio and additional services. • Onboarding new clients and continuing to engage on a quarterly basis with business reviews. • Contributing to the sales team and customer success team for business initiatives and training support. • Working towards and achieving targets • Building relationships with senior level individuals across accounts • Collaborating with others to overcome challenges whilst working in a fast paced and dynamic environment • Planning and organizing your time effectively • Delivering customer service and passionate about delivering value to clients • Communicating a clear and concise message verbally or via email • Developing pipeline and managing sales cycle for growth within existing accounts for Tier S/1 accounts

Job Requirements

  • Bachelor’s degree or related experience
  • Solid experience as an Account Manager or Customer Success Manager
  • Ability to have strong business conversations and understand business needs to align our proposition of value.
  • Proactively networking within their territory at local events
  • Able to analyze numbers to develop business plans and exceed targets with a systematic approach
  • Leverage sales resources including technology, SDRs, marketing, and technical teams effectively
  • Strong communication skills
  • Creatively think through and solve problems
  • Handles pressure well while meeting deadlines and targets
  • Skill in prioritizing and triaging obligations
  • Attention to detail
  • Excellent time management and organization
  • Ability to be flexible

Benefits

  • Competitive medical, dental and vision coverage for employees and dependents
  • 401k match which vests every payroll
  • Flexible and remote friendly work environment
  • Training opportunities to expand your skill set

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