Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $52,600.00 - $86,800.00 Target Openings 1 What Is the Opportunity? Travelers' Claim Organization is at the heart of our business by providing assurance to our customers during life's rainy days. As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim handling, customer service, and policy interpretation while working alongside experienced claim professionals. This position focuses on developing your skills and knowledge to successfully manage 1st party property claims. This program is typically 9-12 months and upon successful completion of this program you will have the skills needed to handle claims independently and progress toward full claims handling responsibility. This position services Insureds/Agents in Southaven, MS. The selected candidate must reside in or be willing to relocate at their own expense to the assigned territory. This position is based remotely with work at residential and commercial locations with a combination of mobile work, work from your primary residence, or the nearest Travelers office. As part of the hiring process, this position will require the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.What Will You Do? - Actively participate in structured training classes covering insurance policies, specific claim processes, systems, and procedures, including virtual, classroom, and on-the-job training. - Review, investigate, and document 1st party property claims under close supervision. - Gather information from policyholders, claimants, witnesses, and third-party providers. - Learn to investigate and evaluate all relevant facts and information (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact). Determine and apply coverage for building damages per policy terms. - Establish accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates. - Provide timely and professional communication to customers, claimants, and internal stakeholders. - Maintain accurate records of claim activity in claim management systems. - Demonstrate openness to continuous learning, particularly in AI and digital transformation. - Adapt to new technology implementations, system upgrades, and digital tool rollouts while maintaining productivity and service quality. - In order to perform the essential functions of this role, acquisition and maintenance of Insurance License(s) and/or a UAS Remote Pilot Certification may be required to comply with federal, state, and Travelers requirements. Generally, required Insurance License(s) must be obtained within three months of starting the role, and ongoing continuing education requirements must be maintained as mandated. - This position requires participation in our Catastrophe Response Program, which could include deployment to assist our customers in other states. - This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position. - Perform other duties as assigned. What Will Our Ideal Candidate Have? - Previous internship or work experience in customer service or insurance. - Strong attention to detail and organizational skills. - Ability to manage multiple tasks and prioritize effectively. - Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants. - Ability to exercise sound judgement and make effective decisions. - Strong verbal and written communication skills with the ability to convey information clearly and professionally. - Basic conflict resolution skills with willingness to learn advanced techniques for facilitating productive discussions and negotiations. What is a Must Have? - High School Diploma or GED and one year of customer service experience OR Bachelor’s Degree. - Valid driver's license. What Is in It for You? - Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. - Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. - Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. - Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. - Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

• Provide daily support to the VP of Growth for Program Integration • Assist Business Development Operations Analyst with Business Development action items as requested • Coordinate and schedule meetings • Accurate, organized, and punctual note taking abilities with after action report delivery • Self-Starter

Role Description Are you looking for a remote role that can utilize your customer service skills to your maximum potential? Do people often come to you when they need assistance or guidance online? Are you comfortable multitasking in fast-paced environments? If you answered yes to any of these questions, you may be ready to become a #Hartemate! Our Inbound service representatives provide remote support to individuals who may need assistance with their payroll services. You will enjoy this role if you are able to think quickly and multitask while paying special attention to customer details. Essential Responsibilities - Handle inbound customer service and technical support product related inquiries via phone, chat, and email in multiple languages. - Ask probing questions and use critical thinking to determine next steps with empathy and patience. - Clearly document the caller’s inquiry, troubleshooting steps taken and resolution/next steps (including routing to the proper queue). - Follow proper and professional escalation procedures. Qualifications - Must reside in one of the following states: AR, FL, GA, KS, NC, OH, OK, PA, TN, TX, VA. - Must pass all assessments, background, and drug screening. - High school diploma or equivalent. - Ability to communicate through verbal and written English and French fluently. - Ability to type quickly and accurately; must be able to pass a typing speed test. - Ability to handle high chat and call volumes. - Strong customer service and de-escalation skills. - Strong attention to detail. - Analytical thinking and problem-solving. - Ability to navigate multiple windows and applications to provide accurate information to end user. - Ability to work flexible shifts based on business needs. - Prior CRM Experience. Benefits - Group Health and Wellness (Medical, Dental, and Vision). - Health Savings Account (HSA). - Educational Assistance. - Voluntary plans, including critical illness, accident, and hospitalization. - 401k plan with Company Match and Roth contributions with immediate vesting. - Pet Insurance, discounted legal services, employee discount programs, and more.

Senior Director, Business Development - Pharmacovigilance ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Senior Director, Business Development to join our diverse and dynamic team specialising in Pharmacovigilance. As a Senior Director at ICON, you will play a pivotal role in fostering client relationships, driving strategic initiatives, and contributing to the advancement of innovative treatments and therapies. What you will be doing - Develop and maintain strong relationships with clients, serving as a primary point of contact for communication and support. - Collaborate with cross-functional teams to understand client needs, develop solutions, and ensure the successful delivery of services. - Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights. - Manage the end-to-end sales process, from lead generation to contract negotiation and close. - Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention. Your profile - Bachelor's degree in business, life sciences, or related field; advanced degree preferred. - Proven experience in Pharmacovigilance account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry. - Strong understanding of Pharmacovigilance and clinical trial operations, regulatory requirements, and industry standards. - Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization. - Results-oriented mindset with a track record of achieving sales targets and driving business growth. #LI-CL1 What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply