What started as a small group of families gathered around a kitchen table in 1979 has blossomed into the nation's leading voice on mental health. The National Alliance on Mental Illness (NAMI) is the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. Today, we are an alliance of hundreds of local affiliates, state organizations and a national office that work in communities across the United States to raise awareness and provide support and education that was not previously available to those in need. NAMI advocates for all who are affected by mental illness, both the individuals and the people in their lives. We work to address disparities and injustices and to promote dignity and inclusion for all people with mental illness and their families. In addition to being advocates, we educate, we listen, and we lead as evidenced by our public awareness campaigns, the range of programs we provide, and our strong public policy. We are seeking a Junior Salesforce Administrator to support our fundraising team and grants team at NAMI. This person will have experience working in nonprofits, specifically supporting fundraising teams through donor database management. The ideal candidate would have several years' experience working in nonprofits and be familiar with Salesforce administration. This full-time position is remote. Salary Range: $70k - $78k ESSENTIAL DUTIES AND RESPONSIBILITIES: - Provide support pulling reports, building dashboards, and managing Account Team. - Coordinate with NAMI's Information System Team and external vendors to manage data, create new fields, evaluate formulas and troubleshoot Flows-particularly as it relates to fundraising functionality. - Ensure Salesforce users are entering, updating, and sharing data in compliance with business rules and NAMI data governance policies. - Maintain a thorough understanding of data sources NAMI business processes. - Work with the Salesforce team to manage and maintain the systems that integrate with our database: Classy, DonorSearch, Double the Donation, and Mailchimp or similar systems. - Assist the Salesforce team with planning and testing of Salesforce and application enhancements, fixes and updates and the coordination of user acceptance testing. - As needed, help the Salesforce team identify applications and vendors that can strengthen data quality and allow us to further leverage Salesforce's capabilities. - Work with team leaders to develop and train staff in Salesforce's capabilities for tracking grants, major donor moves management and other fundraising functions. - Pull accurate and timely distribution lists, analytics reports and other constituent/gift data to supply external vendors, as needed. - Execute bulk data imports. - Other duties as assigned. MINIMUM QUALIFICATIONS: - Bachelor's degree or equivalent work experience in Information Systems, Business Administration, non-profit administration, or related field. - 1 to 3 years of relevant experience. - Salesforce Administrator or Associate certification (optional). - General understanding of CRM best practices and resources. - Knowledge of Non-Profit Success Pack (NPSP). - Experience with planning, organizing, and implementing a range of training activities. - Familiarity with fundraising, grants management, and event management are a plus. - Strong analytical skills and problem-solving skills. - Strong interpersonal and business communication skills. - Strong written and verbal communication skills. - Ability to manage and prioritize multiple tasks in a dynamic work environment. - Ability to translate business needs into formal requirements documentation. - Ability to analyze and document business processes. - Must pass background check Your salary is only one component of the total compensation package. NAMI offers a range of standard and unique benefits that are reviewed annually: - Generous and comprehensive Health, Dental, and Vision Plans - Paid Time Off: Vacation, Personal, and Sick Leave - Paid Parental Leave - 403(b) retirement plan - Flexible Spending Accounts for health care, dependent care and commuter expenses - Life Insurance and Disability coverage paid by NAMI - Flexible Work and Telework programs - Professional Development Reimbursement program - A variety of wellness offerings to support team members - Employee Referral Program - The Employee Assistance Program (EAP) which provides support for personal and family problems common in contemporary life NAMI is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workforce. NAMI prohibits discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical conditions, genetic information or any other legally protected group status. We also provide reasonable accommodation for candidates with disability.

• Own, manage, and drive optimization of PAEA’s entire SFDC platform • Establish, implement, and follow best practices for system maintenance, configuration, development, testing, and data integrity • Create, maintain, and support custom objects, workflows, process builders, approvals, and assignment rules • Work with leadership to design, document, build, test, and deploy enhancements to Salesforce • Design, implement, and maintain a governance structure for data security • Support annual SOC audit and security compliance measures • Mentor, train, and instruct SFDC users in CRM best practices

Description About the Company: Moove NA is a pioneer in lubricant distribution. As the nation’s leading lubricant distributor, Moove provides solutions across the industrial, commercial and passenger vehicle customer segments with an extensive and high quality product offering including ExxonMobil and our licensed proprietary brands; Medallion-Plus, DynaPlex21C and Eco-Ultra. A subsidiary of the Cosan Group, Moove is revolutionizing service and disrupting the lubrication delivery market. Whether through companies committed to energy transition, with operations dedicated to integrated and efficient logistics or identifying opportunities for the development of innovative businesses, we are more than 55,000 globally distributed employees who move industries and people who, like us, walk towards a sustainable future. Our corporate culture is derived from our Moove Attitudes: We're in This Together; Open Mind; Real Talk; Always Safe; Think Big, Act Simply We are seeking a skilled and proactive Sr. Salesforce Administrator with hands-on experience in Salesforce B2B Commerce to join our team. This role will be responsible for managing, configuring, and optimizing our Salesforce environment to support scalable B2B commerce solutions, drive operational efficiency, and enhance customer experience across our digital channels. In this role, you will work on some of the latest applications designed to disrupt the longstanding methodologies of lubricant delivery. With the use of analytics, data decision models, and state of the art technology, you will work directly with key client stakeholders committed to the Oil-Tech disruption. You will lead initiatives to define and solve business problems. You will be responsible for ensuring business value, communicating results, making executive presentations, and be a part of a leading business technology team, driven towards results. – If you are passionate about the latest technologies, making a difference, and contributing to an organization that is redefining the lubricant distribution sector, then we would like to speak with you. Responsibilities: Include but are not limited to the following. The Company reserves the right to add to, delete, change, or modify the essential duties and responsibilities at any time. All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned. - Salesforce Administration - Act as primary Salesforce administrator for IT-led initiatives, including B2B Commerce enhancements and cross-system integrations. - Coordinate with LOB-based admins to package and validate their changes in accordance with IT standards. - Own the deployment preparation for both IT and LOB Salesforce changes using version control and release tools. - Review and manage Jira tickets related to Salesforce work streams, ensuring requirements are clear and deliverables stay on track. - Manage user setup, roles, profiles, permissions, and data security. - Perform regular system audits and data integrity checks. - Audit and maintain data quality across key Salesforce objects (e.g., Contacts, Accounts, Opportunities), including deduplication, field usage analysis, and archival strategies. - Implement governance standards to improve data consistency, ownership, and lifecycle management. - Assist with modernization and feature enhancements of our B2C and B2B commerce solutions. Provide input on user experience and usability improvements. - B2B Commerce Implementation & Support - Configure and maintain Salesforce B2B Commerce storefronts, catalogs, pricing, and product data. - Implement technical components of B2B customer journeys as defined by business stakeholders (e.g., marketing, sales). - Support integration with ERP, payment gateways, and other third-party systems. - Customization & Optimization - Customize page layouts, Lightning components, and record types to meet business needs. - Build, maintain, and optimize workflows, validation rules, process builders, and flows - Monitor system performance and recommend improvements for scalability and usability. - Reporting & Analytics - Build and maintain reports and dashboards to track KPIs and user engagement. - Provide insights to sales, marketing, and operations teams based on data analysis. - Training & Documentation - Develop user guides and conduct training sessions for internal stakeholders. - Document system configurations, processes, and change management activities. - Drive the implementation of cloud-based technologies and ensure proper integration with on-prem systems. - Troubleshoot and maintain complex network environments to ensure performance and uptime. - Provide executive-level reporting and recommendations on technology roadmaps. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: - Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience. - 3+ years of experience as a Salesforce Administrator. - 1+ years of experience with Salesforce B2B Classic Commerce (formerly CloudCraze). - 1+ years of experience with Salesforce B2B Lightning. - Familiarity with version control systems (e.g., Git). - Salesforce Administrator Certification required; B2B Commerce or other Salesforce certifications a plus. - Strong understanding of Salesforce architecture, data model, and security. - Excellent communication and problem-solving skills. Preferred Skills: - Experience with Apex, Visualforce, and Lightning Web Components. - Experience with integration tools (e.g., Dell Boomi, Mulesoft, etc.) and REST/SOAP APIs. - Experience in B2B industries such as manufacturing, wholesale, or distribution. - Knowledge of CPQ or quoting, order management, and customer portals. - Agile/Scrum experience in project delivery in Jira. EOE

• Support the Salesforce team in implementing solutions. • Manage Salesforce configuration changes, including but not limited to flows, managing custom metadata types, custom permissions, and user management. • Assist in implementing and maintaining robust security and data access controls. • Manage integrated applications and third-party solutions with Salesforce. • Collaborate with team members to gather requirements and implement solutions. • Stay up to date with Salesforce releases and new features to recommend improvements. • Assist with tickets as needed.