Role Description An Intermediate Technical Writer to transform existing user self-serve help content into short-form, single-intent documentation for Adobe products across web, desktop, mobile, and in-app surfaces. The role requires restructuring and rewriting in-scope content using defined content patterns, while ensuring clarity, accuracy, consistency, and UX-friendly readability at scale. - Transform in-scope user help content on the client platform into concise, task-focused articles using established content patterns (currently: Tasks, Concepts, References, Troubleshooting, FAQs, What’s New, Release Notes; more may be added). - Ensure content is clear, accurate, concise, easy-to-understand, and user-friendly. - Follow client style guides, voice & tone, and defined content patterns. - Collaborate with client stakeholders/SMEs to understand product features and documentation needs. - Perform UI validation (“keystroking”) to confirm article steps and UI labels match the current app experience. - Refresh screenshots per client guidelines; incorporate multimedia elements (images/videos/infographics) when required. - Leverage AI-assisted content creation tools and custom LLM models to increase authoring efficiency while maintaining quality and accuracy. - Optimize content for modularization, reuse, SEO, and discoverability across multiple surfaces. - Support content operations: proofreading/editing, tagging, document uploads, content migration, and maintenance as required. - Apply feedback and collaborate closely with senior writers/SMEs/editors to continuously improve content quality and consistency. Qualifications - Bachelor’s degree in English, Communications, Technical Writing, or a related field. - 3–5 years of experience in technical writing and/or content development. - Strong written communication skills with high attention to detail (grammar, clarity, structure). - Ability to understand product functionality and present instructions clearly for end users. - Familiarity with CMS and collaborative authoring tools (or strong ability to learn quickly). - Exposure to DITA/XML and/or structured authoring; version management systems. - Willingness to learn and apply AI-assisted writing tools / LLM workflows responsibly. - Working awareness of SEO, online readability, and structured content practices. - Basic understanding of UX writing/accessibility/localization considerations. Nice-to-Have - Familiarity with Adobe tools or comparable creative/product ecosystems. - Experience with image/video capture and lightweight visual editing tools for help content.

• Creating technical guidance that will be published on our premier technical enablement platform, Tech Zone. • Delivering technical enablement content to both internal and external audiences. • Collaborating with colleagues, partners, and customers to create engaging content that enables learning about our products. • Being willing to travel to present to customers and deliver technical enablement when necessary.

• Tracking and managing multiple deadlines and documents while still meeting client qualifications and deadlines • Managing documents and sections created by multiple people while still ensuring proposals and reports are completed on time • Ensuring multiple documents for the same project and for the program use consistent language • Ensuring proposal pieces are completed well and to the most recent standard/template • Assisting Construction Managers, Project Managers, and others in writing construction approaches • Writing summaries and sections of documents as necessary • Applying company branding and style guidelines to documents • Coordinating responses to comments received from the Owner’s Consultant and Client

Overview Why Henkels & McCoy: Join a 100-year-old infrastructure leader committed to innovation, safety, and career growth. You’ll tackle complex, high-visibility projects that keep the lights on for millions—while working with a team that values your expertise and empowers your professional development. Company Overview: Henkels & McCoy West works closely with clients from diverse markets to build enduring partnerships throughout the Western United States. Our team of seasoned professionals designs, builds, manages, and maintains critical and sustainable infrastructure for the power, oil & gas pipeline, gas distribution, and communications industries. Building on a 100-year legacy of performance and service to utility, commercial, industrial, and government clients, H&M West brings together extensive knowledge and innovation to deliver infrastructure construction solutions that meet future energy needs today. H&M West is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work. Henkels & McCoy West is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. H&M West is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization. We are looking for a Business Proposal & Technical Writer II to join our team remotely within the U.S., preferably in the Vancouver, WA area. Position Summary: The Business Proposal and Technical Writer prepares and submits proposals according to the SCM Program’s pricing and proposal strategies. H&M West’s Team in the Vancouver office has an active multi-billion dollar program to execute a large number of projects over the next 5+ years. To date, this Team has over 35 transmission line and substation projects that are in various stages of design and construction. Responsibilities - Tracking and managing multiple deadlines and documents while still meeting client qualifications and deadlines - Managing documents and sections created by multiple people while still ensuring proposals and reports are completed on time - Ensuring multiple documents for the same project and for the program use consistent language - Ensuring proposal pieces are completed well and to the most recent standard/template - Assisting Construction Managers, Project Managers, and others in writing construction approaches - Writing summaries and sections of documents as necessary - Applying company branding and style guidelines to documents - Coordinating responses to comments received from the Owner’s Consultant and Client Qualifications - Strong attention to detail - Strong communication skills - Strong problem-solving skills - Ability to juggle multiple projects and multiple deadlines at once - Ability to work with many personality types and skill levels - Technical writing, copywriting, or business writing experience a plus - Procore experience a plus, but not necessary. Minimum Educational Background: - BS/BA Degree preferred and/or related field or equivalent work experience Minimum Years of Relevant Experience: - 3+ Wage Range: $90,000 - $120,000/annually Benefits: Full-time employees are eligible to participate in our benefit plan which includes the following: - 401(k) Plan - Employee Stock Purchase Plan - Health, Dental, & Vision Insurance - Voluntary Life Insurance - Voluntary Short Term & Long-Term Disability - Paid time off Henkels & McCoy West, LLC. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.