• Uploading records requests and patient authorization forms including processing medical record requests and provider letters • Building relationships with providers, patients, and internal teams (Care Navigation, Provider Success, etc.) for the purposes of medical records management • Assist members with Mental Health Leaves & Accommodations (MHLA) requests, liaising with provider and third parties as needed • Provide weekly metrics on new, in progress, and completed medical records requests • Daily duties include responding to emails, supporting inbound and outbound phone calls, and assisting with patient support tickets as needed • Follow HIPAA guidelines while ensuring the confidentiality of patient PHI • Maintain a consistent workflow by processing all requests within 24-48 hours of receipt for assigned medical records tickets • Monitor incoming requests received through various means and subsequently reporting any suspicious release of medical records requests

• Join our team of passionate Tour Conductors. • Serve as VIVENTURA host, day-to-day guide, interpreter, and manager to a group of senior travelers (small size 6-12 people) on a 2- to 3-week all-country trip. • Provide leadership for our travelers and be responsible for their well-being, ensuring their safety and operating a smooth tour. • Maintain the established travel itinerary as closely as possible, making changes only when necessary. • Keep calm even when it gets stressful, act according to the protocol in special circumstances, and provide flexible solutions on your own. • Make sure that the services delivered by our partners meet our quality, safety, and sustainable standards. • Keep track of everyday spending, save receipts, and keep expenses under the specified trip budget. • Our clients are more than just customers to us, we treat them like friends and make sure their trip with us will be the best experience they can have. • Simply having a good time and sharing it with people from French-speaking countries.

• Lead, mentor, and support a team of Power BI developers • Establish and enforce best practices for Power BI development, including PBIX management, performance optimization, and maintainability • Conduct code reviews and provide ongoing technical guidance • Own and evolve Power BI semantic data models to ensure scalability, consistency, and performance • Develop and maintain complex Power BI reports and dashboards where needed • Ensure alignment between semantic models and business reporting needs • Translate reporting and analytics requirements into structured data model enhancements • Advocate for clean, reusable, and governed data structures • Support and improve DevOps practices for Power BI, including version control, deployment pipelines, and lifecycle management of PBIX files • Contribute to light architecture decisions across multiple projects and clients • Ensure consistency and alignment in BI solutions across initiatives • Partner with UX/report designers and business stakeholders to deliver high-quality reporting solutions

• Support the entire grant application process, from researching and checking eligibility requirements, to writing, editing and revising text to meet application requirements and submission in required format before deadlines • Contribute to the preparation and presenting of creative pitches and proposals to secure new funding partnerships. • Collaborate with internal teams to understand funding needs, develop compelling propositions and pitches to engage, excite and secure new funding partners. • Effectively network to build and maintain relationships with existing and new funding partners. • Contribute to other writing needs of GBL, for example, blogs (Medium), articles for other media outlets (e.g. VoxDev, Harvard Business Review, etc.), concept notes, policy memos, white papers, etc.