About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Who This Is For: You're looking to: - Work with top-tier clients and secure long-term, stable opportunities. - Advance your career with exclusive roles and ongoing professional development and support. - Be valued and respected for your skills and contributions in a supportive work environment. - Earn a competitive salary with performance-based bonuses or commissions. - Stop fighting for opportunities across different platforms, and let us match you with roles where we believe you'll excel. And if you're: - Tired of job-hopping and want a stable, long-term position. - Frustrated by a lack of support or training. - Looking for meaningful work where contributions are recognised. - Eager to work full-time for a reputable company that values your expertise. Your Role as a Customer Success Manager: - Customer Relationship Management: Build strong, lasting relationships with clients, ensuring they achieve their goals and maximise the value of products/services. - Onboarding & Training: Guide customers through onboarding, ensuring a seamless experience and driving adoption of the product. - Retention & Upselling: Identify opportunities to upsell/cross-sell solutions while reducing churn through strategic engagement. - Proactive Support: Act as the go-to point of contact, addressing concerns, troubleshooting issues, and ensuring client satisfaction. - Data-Driven Insights: Analyse usage metrics and feedback to optimise customer engagement strategies and increase success rates. - Collaborate Across Teams: Work closely with Sales, Product, and Marketing teams to improve the customer experience and deliver meaningful insights. - Customer Advocacy: Represent customer needs internally and champion solutions that drive long-term satisfaction.

About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Who This Is For: You're looking to: - Work with top-tier clients and secure long-term, stable opportunities. - Advance your career with exclusive roles and ongoing professional development and support. - Be valued and respected for your skills and contributions in a supportive work environment. - Earn a competitive salary with performance-based bonuses or commissions. - Stop fighting for opportunities across different platforms, and let us match you with roles where we believe you'll excel. And if you're: - Tired of job-hopping and want a stable, long-term position. - Frustrated by a lack of support or training. - Looking for meaningful work where contributions are recognised. - Eager to work full-time for a reputable company that values your expertise. Your Role as a Customer Success Manager: - Customer Relationship Management: Build strong, lasting relationships with clients, ensuring they achieve their goals and maximise the value of products/services. - Onboarding & Training: Guide customers through onboarding, ensuring a seamless experience and driving adoption of the product. - Retention & Upselling: Identify opportunities to upsell/cross-sell solutions while reducing churn through strategic engagement. - Proactive Support: Act as the go-to point of contact, addressing concerns, troubleshooting issues, and ensuring client satisfaction. - Data-Driven Insights: Analyse usage metrics and feedback to optimise customer engagement strategies and increase success rates. - Collaborate Across Teams: Work closely with Sales, Product, and Marketing teams to improve the customer experience and deliver meaningful insights. - Customer Advocacy: Represent customer needs internally and champion solutions that drive long-term satisfaction.

About VisionPoint Marketing VisionPoint Marketing is on a mission to become higher education’s most trusted enrollment marketing partner. As a full-service agency, we collaborate with colleges and universities nationwide to strengthen brands, accelerate marketing performance, and drive measurable enrollment growth. Our award-winning work is showcased on national conference stages, but our greatest pride is making life easier—and more successful—for our client partners. Headquartered in Raleigh, NC, we operate as a remote-first company with VisionPointers across every U.S. time zone, while offering hybrid and in-person options for those near our headquarters. The Opportunity As a CRM Strategist at VisionPoint, you’ll author high-level, full-service CRM strategies that guide and support our higher education clients to achieve their enrollment goals. You’ll work collaboratively with marketing strategists, research analysts, account directors, and project managers in direct consultation with our clients to develop CRM strategy and ensure effective implementation. CRM projects will often require you to exude passion for in-depth, creative approaches to develop innovative, data-driven strategies, and achieve alignment with client objectives and goals. Your work will achieve a broad range of CRM technical setup, implementation and evaluative goals. You will play a proactive role in creating work plans with a clear, phased approach to task completion while identifying gaps, risks, and barriers as you manage client expectations. Overall, you’ll ensure VisionPoint's business success by contributing to the pursuit of new business opportunities and expanding existing business within CRM strategy and implementation. What You’ll Do - Conduct audits of client CRM system, implementation, and use. - Author high level CRM project goals and strategies for development and use of CRM systems. - Provide expert guidance and support on execution of CRM strategy. - Use technical knowledge of CRM data structures, data integrations, interfaces, and user. experience to implement or improve client CRM systems. - Lead optimization efforts in CRM: - Data management - Governance - Communications - Event management - Multi-channel Orchestration - Interaction tracking - Application and forms - Analytics and reporting - Email/Lead Nurture - Gap/Risk Identification - Contribute to CRM partnership programs. - Develop reporting and analytics to measure system performance and ROI. Who You Are The ideal candidate possess the following skills, interest and experience: - Bachelor’s degree in relevant field. Master’s preferred. - 3+ years of CRM experience using multiple CRM platforms. - Strong oral, written, presentation and interpersonal skills. - Tech-savvy with strong analytical problem-solving and decision-making skills. - Ability to be a team player and work with others toward common goals. - Impeccable time management, organizational skills, attention to detail, and follow-through. - Quick learner and self-starter who delivers work that’s excellent and efficient. - Sense of ownership and accountability to the goals, the client, and the team. - Desire to thrive in a fast-paced, often changing environment. - Thirst for knowledge and commitment to growth. - Proficient in Microsoft Office Suite and/or the Google Drive Suite, especially Excel/Sheets. Comfortable learning new software as needed. - Actively contribute to VisionPoint’s culture. A Quick Note VisionPoint Marketing is committed to building a diverse and inclusive work environment and believes that skills are cultivated through a range of experiences. Even if your past work doesn’t meet all of the preferred qualifications, we still encourage you to apply if you are enthusiastic about this opportunity! VisionPoint Culture At VisionPoint, we believe that a strong culture is as much a valued benefit as health insurance, PTO and 401k. That’s why it’s important to us that future team members connect with – and contribute to – our culture. Our communication, our collaboration, our satisfaction and our growth are largely dependent upon whether we all, as individuals, embrace and live out our values. We believe in the work we do, we support each other, we work hard and we like to have a bit of fun too. When it comes right down to it, happy and fulfilled team members produce better work, and better work is what drives us every day.

Wer wir sind Als eines von Europas führenden InsurTechs, mit starken Partnern wie Allianz X, Portage und White Star Capital im Rücken, ist unser Antrieb ganz einfach: Wir schützen die Welt unserer Kund:innen. An unseren europäischen Standorten in Deutschland, Großbritannien und der Schweiz verbinden über 400 CLARKees modernste Technologie mit tiefgreifender menschlicher Expertise, um den ultimativen „Insurance Companion in Your Pocket“ zu erschaffen. Dein Impact Bei CLARK wirst du Teil einer Kultur, die von Einfachheit, Verlässlichkeit und echter Wertschätzung geprägt ist. Wir bieten dir das Spielfeld – du sorgst für den Impact. Wir stellen keine Expert:innen ein, um den Status quo zu halten, wir suchen Talente, die uns aufs nächste Level bringen. Bist du bereit, das Spielfeld zu betreten? So kannst du unsere gemeinsame Reise als CRM Manager (m/w/d) aktiv mitgestalten: Deine Aufgaben Als CRM Manager (m/w/d) arbeitest du eng mit unseren Teams aus den Bereichen Marketing, Brand, Sales, Tech, Operations und Service zusammen, um wirkungsvolle CRM-Strategien für Deutschland, die Schweiz und das Vereinigte Königreich zu gestalten und umzusetzen. Darüber hinaus unterstützt du uns in einem dynamischen Umfeld bei der Harmonisierung unserer CRM-Systeme, mit dem Ziel, ein effizientes und zukunftsfähiges CRM-Framework zu etablieren. Deine Aufgaben: - Verantwortung für die Kundenkommunikation mit Fokus auf die Steigerung des App-Engagements. - Sicherstellen, dass Aktivierungsstrategien mit Unternehmenszielen und rechtlichen Anforderungen im Einklang stehen. - Entwicklung und Umsetzung von Lifecycle-Strategien sowie darauf abgestimmte Customer Journeys. - Gestaltung umsatzstarker Automatisierungen durch Personalisierung und Integration dynamischer Inhalte entlang der gesamten Customer Journey. - Erstellung gezielter Bulk-Kampagnen basierend auf User Personas, Verhalten, In-App-Aktivitäten und Interessen. - Planung, Durchführung und Auswertung von A/B-Tests zur Optimierung von Kampagnen. - Orchestrierung mehrerer Kanäle (E-Mail, SMS, In-App Messages, Push Notifications). - Regelmäßiges Monitoring und Analyse der CRM-Maßnahmen. - Sicherstellung einer konsistenten Markenkommunikation über alle Touchpoints hinweg. - Enge Zusammenarbeit mit funktionsübergreifenden Teams und Stakeholdern. - Beobachtung von Markttrends (insbesondere im Bereich KI) und Identifikation neuer Möglichkeiten zur Kundenbindung. Das bringts du mit Must haves: - Bachelor-Abschluss und mindestens 4 Jahre Berufserfahrung im CRM-Bereich. - Ausgezeichnete Deutsch- und Englischkenntnisse in Wort und Schrift. - Grundkenntnisse in SQL und HTML. - Erfahrung im Umgang mit CRM-Marketing-Automatisierungssoftware, insbesondere Salesforce Marketing Cloud Engagement. - Analytisches Denken und Erfahrung in datengestützter Entscheidungsfindung. - Ausgeprägte Fähigkeiten im Projektmanagement. - Ein kommunikativer Teamplayer mit hoher Eigenmotivation und Verantwortungsbewusstsein. - Fähigkeit, in einem dynamischen Umfeld mehrere Prioritäten souverän zu managen. Nice-to-have: - Erste Erfahrungen mit Migrationen zur Salesforce Marketing Cloud. - Erfahrung in einem digitalen Umfeld Deine Benefits - Warum CLARK Bei CLARK arbeitest du nicht nur, du gestaltest aktiv mit. Damit du dein Bestes geben kannst, unterstützen wir dich mit einem Paket, das Flexibilität, Sicherheit und persönliches Wachstum vereint. Wir geben dir echte Wahlfreiheit und Autonomie: - Arbeite 100 % remote oder in einem hybriden Setup aus unseren modernen Büros in Deutschland. - Workation-Option von bis zu 182 Tagen innerhalb eines 12-Monats-Zeitraums aus über 50 Ländern weltweit (unterliegt den geltenden rechtlichen, steuerlichen und sozialversicherungsrechtlichen Bestimmungen). - 30 Urlaubstage, plus jeweils einen halben Tag extra am 24. und 31. Dezember. - Flexible Arbeitszeiten, damit du deinen Arbeitstag so strukturieren kannst, wie es am besten in dein Leben passt. Wir investieren in dich, fachlich und persönlich: - 2 bezahlte Impact Days pro Jahr zur Unterstützung deines ehrenamtlichen oder gesellschaftlichen Engagements. - Ein breites Angebot an Entwicklungsformaten, darunter Hackathons, Leadership-Programme, interne Trainings und monatliche Lunch & Learn Sessions. - Zugang zu internen und externen Lern- und Weiterbildungsmöglichkeiten. - Teamspirit: Quartalsweise Workshops und jährliche globale Events stärken unseren Zusammenhalt über die Landesgrenzen hinweg. Damit du den Kopf frei hast und dich auf die wirklich wichtigen Dinge konzentrieren kannst: - Attraktive Arbeitgeberzuschüsse zur betrieblichen Altersvorsorge. - Exklusive Mitarbeiterangebote und Partner-Rabatte. Bei CLARK kannst du einfach du selbst sein! Vielfalt, Chancengleichheit und gegenseitiger Respekt sind für uns keine leeren Phrasen: Sie sind fest darin verankert, wie wir zusammenarbeiten und wie wir Entscheidungen treffen.