Job DetailsJob Location: PCR (ProtoCall Remote) NH - NH, NH 03031Salary Range: $27.00 - $32.00 HourlyThe Helpdesk Technician III (HTIII) serves as the technical lead for the Helpdesk Team, providing advanced support, escalation management, mentorship, and limited hands-on infrastructure work. In addition to managing and resolving complex service requests, this role is responsible for endpoint design and management, supporting junior Helpdesk Technicians, and bridging operational responsibilities with infrastructure and systems administration. This position reports to the Assistant IT Director and plays a key role in maintaining service excellence across Protocall’s IT operations. Typical Duties: The HTIII’s principal responsibility is to respond to and support Protocall’s Helpdesk Ticketing processes, while also serving as a technical lead for escalations, infrastructure-adjacent tasks, and endpoint architecture. Typical duties may include: ● Serve as the senior point of escalation for complex Helpdesk requests across hardware, software, or access-related issues ● Provide mentorship and technical guidance to Helpdesk Technicians I and II ● Design, implement, and maintain user endpoint strategies including imaging, device management, patching, security, and configuration standards ● Support provisioning and deprovisioning user accounts and access using Active Directory, Entra (Azure AD), Microsoft 365, as well as any other involved systems ● Collaborate with the Assistant IT Director on service improvement, process development, and implementation of new tools or systems ● Troubleshoot advanced technical issues related to workstations, remote connectivity, authentication, and endpoint performance ● Document processes, workflows, and troubleshooting guides for use by the Helpdesk team ● Support monitoring of endpoint performance and proactively address emerging technical issues ● Participate in implementation and testing of new software, tools, or updates ● Provide phone or remote IT support across Protocall’s remote-first environment ● Set up and configure devices, software, and accounts for new users and employees ● Contribute to the administration of all IT-related systems and cloud-based platforms ● No need to view PHI or access Proteus as part of normal job duties. May have inadvertent access to PHI in the course of performing IT support and administration functions ● Perform other duties as requested ________________________________________ Additional Responsibilities ● Participate in IT Helpdesk on-call rotation (not to exceed 1 week in 4) ● Serve as a technical mentor and training lead across the Helpdesk team ● Act as Subject Matter Expert (SME) for endpoint management and 1–2 other agreed-upon areas of technical scope Requirements for the Helpdesk Technician III All skills required for Helpdesk Technician I and II Minimum of 2–4 years of experience in IT helpdesk, technical support, or desktop administration Proven aptitude to manage and complete technical projects independently Demonstrated leadership or mentorship experience within an IT support environment Strong understanding of modern endpoint management (e.g., MDM, imaging, patching, configuration tools) Working knowledge of Microsoft Active Directory, M365 administration, Windows OS, and basic network principles Ability to diagnose and resolve complex technical issues across diverse platforms Excellent written and verbal communication skills Strong documentation habits and process improvement mindset Endorsement of Assistant IT Director based on experience working with the individua Preferred Certifications (not required, but strongly encouraged): CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator Associate or equivalent ITIL Foundation certification

Mindoula Health is hiring licensed therapists (LMHC, LCSW, LMFT, LPC) to join our fully remote Substance Use Disorder Program, supporting substance-exposed individuals with a focus on prenatal and postpartum care in Washington. Candidates must hold an active Washington State license. They may reside anywhere within the United States but are required to work Pacific Time hours. This role offers flexibility, autonomy, and a collaborative, family-focused culture. Clinicians provide assessments, individual and group therapy, coordinate care across treatment settings, and have the freedom to build groups and use evidence-based practices they are passionate about—all from home. Compensation: $75,000 a year, plus excellent benefits and the opportunity to work with a fantastic team. Comprehensive Benefits Package includes: - Medical, Dental and Vision Insurance - Supplemental Life Insurance - Short Term and Long Term Insurance paid by Mindoula - 401k, with a company match - 3 weeks paid vacation each year, 4 mental wellness days and 11 holidays - Parental Leave: 8 weeks of paid parental leave - Personal Development Program: $500 credit reimbursement per calendar year How you'll contribute: - Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care. - Collaborates with member, family and healthcare providers to develop an individualized plan of care. - Conducts individual counseling and group therapy with adolescents and adults. - Identifies and initiates referrals for social service programs – including financial, psycho-social, community and state supportive services. - Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team. - Utilizes approved clinical criteria to assess and determine appropriate level of care for members. - Documents all member assessments, care plan and referrals provided. - Responsible for achieving set goals; Key Performance Indicators (KPIs). - Learning the StrongWell model and taking responsibility and ownership for outcome based care. - Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care. - Promotes responsible and ethical stewardship of company resources. - Maintains excellent punctuality and attendance during work hours. Qualifications: - LCSW, LMFT, LMHC, LPC in Washington. - Preferred experience with substance abuse population. - Background in maternal; substance abuse preferred. - Experience with adults and adolescents. - Familiarity with Medicare and Medicaid procedures. - Remote Work Experience. Come be part of the solution!

Job DetailsJob Location: PCR (Protocall Remote) NC - Anywhere, NC 28202Salary Range: $27.00 - $32.00 HourlyThe Helpdesk Technician III (HTIII) serves as the technical lead for the Helpdesk Team, providing advanced support, escalation management, mentorship, and limited hands-on infrastructure work. In addition to managing and resolving complex service requests, this role is responsible for endpoint design and management, supporting junior Helpdesk Technicians, and bridging operational responsibilities with infrastructure and systems administration. This position reports to the Assistant IT Director and plays a key role in maintaining service excellence across Protocall’s IT operations. Typical Duties: The HTIII’s principal responsibility is to respond to and support Protocall’s Helpdesk Ticketing processes, while also serving as a technical lead for escalations, infrastructure-adjacent tasks, and endpoint architecture. Typical duties may include: ● Serve as the senior point of escalation for complex Helpdesk requests across hardware, software, or access-related issues ● Provide mentorship and technical guidance to Helpdesk Technicians I and II ● Design, implement, and maintain user endpoint strategies including imaging, device management, patching, security, and configuration standards ● Support provisioning and deprovisioning user accounts and access using Active Directory, Entra (Azure AD), Microsoft 365, as well as any other involved systems ● Collaborate with the Assistant IT Director on service improvement, process development, and implementation of new tools or systems ● Troubleshoot advanced technical issues related to workstations, remote connectivity, authentication, and endpoint performance ● Document processes, workflows, and troubleshooting guides for use by the Helpdesk team ● Support monitoring of endpoint performance and proactively address emerging technical issues ● Participate in implementation and testing of new software, tools, or updates ● Provide phone or remote IT support across Protocall’s remote-first environment ● Set up and configure devices, software, and accounts for new users and employees ● Contribute to the administration of all IT-related systems and cloud-based platforms ● No need to view PHI or access Proteus as part of normal job duties. May have inadvertent access to PHI in the course of performing IT support and administration functions ● Perform other duties as requested ________________________________________ Additional Responsibilities ● Participate in IT Helpdesk on-call rotation (not to exceed 1 week in 4) ● Serve as a technical mentor and training lead across the Helpdesk team ● Act as Subject Matter Expert (SME) for endpoint management and 1–2 other agreed-upon areas of technical scope Requirements for the Helpdesk Technician III All skills required for Helpdesk Technician I and II Minimum of 2–4 years of experience in IT helpdesk, technical support, or desktop administration Proven aptitude to manage and complete technical projects independently Demonstrated leadership or mentorship experience within an IT support environment Strong understanding of modern endpoint management (e.g., MDM, imaging, patching, configuration tools) Working knowledge of Microsoft Active Directory, M365 administration, Windows OS, and basic network principles Ability to diagnose and resolve complex technical issues across diverse platforms Excellent written and verbal communication skills Strong documentation habits and process improvement mindset Endorsement of Assistant IT Director based on experience working with the individua Preferred Certifications (not required, but strongly encouraged): CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator Associate or equivalent ITIL Foundation certification

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Early Childhood Speech-Language Pathologist – Family-Centered Pediatric Care Location Lawrenceville / Peachtree Corners / Loganville, GA Time Zone Eastern Time (ET) Role Overview We’re seeking a pediatric SLP with a passion for early communication development and family partnership. You’ll support children’s speech and language growth through thoughtful assessment, individualized therapy, and caregiver coaching—supported by strong mentorship, collaboration, and a steady flow of referrals. Key Responsibilities - Complete pediatric evaluations and translate results into actionable treatment goals - Provide therapy targeting early language, articulation, phonological processes, and pragmatic skills - Coach caregivers on strategies to support progress between sessions - Track progress and adjust plans using data and clinical judgement - Maintain clear, timely notes and progress reports - Collaborate with supervisors and team members through ongoing case discussion - Create a warm, encouraging environment for children and families Required Qualifications - Master’s degree in Speech-Language Pathology - Current SLP licensure or CF eligibility (CF and CCC-SLP welcome) - Strong interpersonal skills and comfort working directly with families/caregivers - Ability to manage sessions, documentation, and scheduling with professionalism - Authorized to work in the United States Preferred Qualifications - Experience with toddler/preschool populations and play-based therapy - Exposure to AAC (low-tech/high-tech) and caregiver training - Interest in continuing education and clinical growth pathways Tools & Technology - Electronic documentation system and digital scheduling tools - Video platforms for team meetings, supervision, and telepractice when needed - Pediatric therapy kits, assessment tools, and data tracking templates Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles. We connect top talent with vetted employers, competitive pay, and real growth opportunities.