• Own end-to-end implementations from kickoff through go-live • Define project plans tailored to each customer’s unique needs, resources, and desired outcomes • Personally configure and deploy Aurelian’s solution and dashboards in customer environments • Translate real-world emergency response workflows into system configurations. • Resolve issues across APIs, integrations, and data flows • Work cross-functionally with engineering, product, marketing, vendors, and customers to unblock progress • Ensure milestones and deliverables are met on time and at a high standard of quality • Perform risk management and proactively implement corrective actions • Drive timelines and stakeholder communication without losing technical depth • Identify gaps in implementation processes and build scalable playbooks, documentation, and repeatable workflows to improve how we deploy • Contribute beyond individual implementations by improving team-wide processes and resources • Conduct in-person training sessions and knowledge transfer for client teams

Job Characteristics: Field sales/service role that manages a defined customer group. Provides service to established customers and sells the organization’s products/services by interacting with these customers. In some cases may develop new customer prospects. Requires sales experience, knowledge of organization’s products/services, and mechanical skills to service accounts as needed. Education/Work Experience: Secondary Diploma. 4+ yrs experience. Independence Level/Reports to: Marine Supervisor

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Job Duck is seeking a highly professional and results-oriented Intake Specialist to support a busy estate planning and probate practice. In this role, you will be the first point of contact for prospective clients, handling inbound calls and inquiries with clarity, confidence, and empathy. You will play a key role in qualifying leads, scheduling consultations, and ensuring potential clients receive a seamless and professional experience from the first interaction. This position is ideal for someone who communicates clearly, enjoys working with people, and is motivated by converting inquiries into scheduled consultations. Your daily work will directly impact the firm’s growth by turning interest into meaningful client relationships. • Compensation Range: 1142 USD to 1220 USD Responsibilities include, but are not limited to: - Manage and update client and lead information in the CRM - Answer inbound phone calls from prospective clients - Schedule consultations accurately and efficiently - Support lead conversion efforts through professional and timely responses - Vet and qualify callers based on firm criteria - Communicate with clients and leads via email and phone - Follow up on inquiries to maintain engagement Requirements: This role supports a solo estate planning and probate law practice • Full time position aligned with Arizona Time (MST/PDT) • Phone focused role with light to moderate daily call volume • Sales mindset is strongly valued due to lead conversion expectations Required software and tools include • Clio Grow CRM • 3CX VOIP system (open to change if needed) • Calendly or similar scheduling tool Work Shift: 8:00 AM - 5:00 PM [MST][MDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. *Qualified candidates must be able to work 2:00PM-10:30PM EST.* Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. Position Purpose: The Senior Pharmacy Resolution Specialist will act as a subject matter expert and handles more complex pharmacy issues and respond to escalated calls from members, provider/physician's offices and pharmacies. This role will make outbound calls and enters pharmacy overrides into systems based on approved guidelines and approvals provided from clinical pharmacists. - Takes member/prescriber/pharmacist inquiry calls for benefit questions including prior authorization requests - Offers options including submission of a prior authorization request - Thoroughly researches issues and takes appropriate action to resolve them using the appropriate reference material within turnaround time requirements and quality standards - Answers and conducts inbound and outbound calls with members and provider offices to provide resolution to claims (i.e.: additional information requests and medication determination updates) - Thoroughly researches issues and takes appropriate action to resolve them within turnaround time requirements and quality standards - Assists team members often guiding them to the appropriate resolution of more complex and difficult inquiries - Participates in the training of less experienced staff, including opportunity for job shadowing - Acts as a liaison between internal departments on data gathering and problem solving while investigating problems of an unusual nature in the area of responsibility - Presents proposed solutions in a clear and concise manner - Assists with audit preparation as needed - Assists with miscellaneous special project work as assigned - Performs other duties as assigned - Complies with all policies and standards Education/Experience: High School Diploma / GED. 2 years of experience. Call center / customer service experience. Experience in healthcare environment (pharmacy operations, managed care, pharmacy hospitals and or pharmacy retail settings). License/Certification: Pharmacy technician certification preferred. Pay Range: $19.43 - $32.98 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act